LocknCharge used Lyssna to improve their product navigation. The team needed a fast way to test designs for schools in... Australia and the US. Lyssna made it easy to run user tests and refine navigation before launch. After testing, LocknCharge saw a 30% increase in navigation success rate. The team also fixed wording issues quickly using Lyssna. Lyssna helped LocknCharge avoid usability problems and launch with confidence.
FORM used Lyssna to gather targeted customer feedback. They saw an 89% increase in average engagement time. Sessions per user... grew 3.4 times. Engagement rate rose by 27%. Email click-through rates reached up to 4%. These results led to higher sales and better decision-making.
FORM used Lyssna to collect targeted customer feedback. They saw an 89% increase in average engagement time. Sessions per user... rose by 3.4 times. Engagement rate improved by 27%. Email click-through rates reached up to 4%. These insights helped FORM make faster, data-driven marketing and product decisions.
LocknCharge used Lyssna to improve their product navigation. The team switched from in-person to remote user testing with Lyssna, making... it easier to test designs quickly. They used features like prototype testing, Figma integration, and user panel recruitment. After testing and refining their navigation, they saw a 30% increase in success rate. Lyssna also helped them fix confusing app wording before launch.
RSPCA UK
- Non Profit Organization Management
- Large
Horsham, UK
Lyssna helped RSPCA UK's digital team gather user insights and validate design decisions quickly. The team used Lyssna to test... prototypes, improve navigation, and enhance accessibility for a diverse supporter base. They introduced a sensitive image filter after testing with 30 participants, leading to more page views. Card sorting with Lyssna corrected navigation issues, making the intranet easier to use. A new calm mode filter improved accessibility for neurodivergent users. These changes made the RSPCA's digital products more user-friendly and inclusive.
charity: water
- Non Profit Organization Management
- Medium
New York, USA
Lyssna helps charity: water’s marketing team test creative assets before launching campaigns. The team uses preference testing to get fast... feedback from targeted audience segments, not just their superfans. This speeds up decision-making and boosts confidence in creative choices. Lyssna’s platform is easy to use and cost-effective, fitting nonprofit needs. As a result, charity: water increases awareness in key demographics and improves campaign performance.
British Red Cross
- Non Profit Organization Management
- Large
London, UK
Lyssna helped the British Red Cross cut MVP delivery timelines from 1 year to 3 months. The fundraising innovation team... uses Lyssna to test new product ideas and gather feedback quickly. They run concept, desirability, and comprehension tests to validate ideas with up to 1,000 respondents. Lyssna enables rapid, cost-effective testing, helping the team make informed decisions and iterate faster. The platform supports preference testing and clear results analysis, making it essential for product development.
charity: water
- Non Profit Organization Management
- Medium
New York, USA
charity: water used Lyssna to test creative assets before launching paid media campaigns. The marketing team needed a fast, cost-effective... way to choose the best creative and avoid wasting budget. Lyssna’s preference testing let them get real feedback from targeted audiences, not just superfans. This sped up decision-making and boosted confidence in campaign choices. As a result, they improved top-of-funnel performance and lowered acquisition costs.
Lyssna helped Vestd improve its annual notification process. Vestd used Lyssna for customer surveys and prototype testing. The team gathered... feedback that shaped a new design for a regulatory process. After using Lyssna, Vestd saw a 31% increase in customers completing the process. Users spent more time reviewing information, leading to better compliance. Lyssna made it easy for Vestd to collect feedback and improve customer satisfaction.
Lyssna helped Vestd improve its annual notification process. Vestd used Lyssna for customer surveys and prototype testing. The team quickly... gathered feedback and shaped a new design. This led to a 31% increase in customers using the platform for annual notifications. Users spent more time reviewing information, improving accuracy. Lyssna made feedback collection fast and simple for Vestd.
HeliosX used Lyssna to improve usability testing and design decisions across its medical ecommerce brands. The team faced challenges with... unstructured user research and unclear product messaging. Lyssna enabled rapid feedback, card sorting, and comprehension testing, helping clarify medical questionnaires and interface language. Insights from Lyssna led to better category naming and improved user experience. Continuous user feedback now shapes HeliosX’s product design and business strategy.
HeliosX used Lyssna to improve usability testing and design decisions for its medical ecommerce brands. The team faced challenges with... unstructured user research and complex product requirements. Lyssna enabled rapid feedback, card sorting, and message testing, helping clarify medical questionnaires and interface language. Insights from Lyssna led to better product categorization and improved user experience. Continuous user feedback now shapes HeliosX’s design and business strategy.
Internet Case Studies and Customer Success Stories with Lyssna
Goosechase
- Internet
- Small
Toronto, Canada
Goosechase uses Lyssna to run rapid prototype tests and gather user feedback. The team needed a fast way to validate... design ideas and keep product development moving. Lyssna offered quick setup, high-quality participant feedback, and strong customer support. Goosechase now tests Figma prototypes with targeted user segments and recruits their own users for deeper insights. Early testing with Lyssna helped them choose the best design for a new AI feature, improving launch adoption and speeding up iteration cycles.
Goosechase uses Lyssna to run rapid prototype tests and gather high-quality user feedback. The team needed a fast, reliable way... to validate design ideas and keep product development moving. Lyssna enabled quick setup, fast results, and targeted prototype testing with real users. Goosechase now spots usability issues early and tailors experiences for different audiences. They get actionable insights within minutes, helping them make confident design decisions.
monday. com uses Lyssna to improve its Work OS platform for teams worldwide. The challenge was to deliver a consistent...user experience across 200+ countries, considering language and cultural differences. Lyssna enabled fast, ongoing user research, letting designers and product managers test every stage of development. The team values Lyssna's clean UI and quick test setup, which helps them gather actionable feedback and refine features. This approach leads to more user-centric design and a better experience for monday.com customers.
Nuna used Lyssna to cut user onboarding time by 80%. The team faced strict healthcare regulations that slowed user research... and decision-making. Lyssna enabled same-day user insights and rapid testing of app features. Nuna fixed confusing terminology that could have impacted 1 in 3 users. The platform helped Nuna make data-driven decisions and launch a streamlined onboarding experience.
