Lyssna Overview

Lyssna redefines user research with its platform, offering tools that streamline the process of understanding audiences. Key features include unmoderated testing capabilities, which allow teams to conduct research at scale without the need for direct oversight, and advanced survey tools that provide deeper insights into user behavior. Lyssna also simplifies participant recruitment, enabling companies to quickly find suitable candidates for their studies. This combination of features empowers teams to make informed decisions swiftly, aligning with audience needs and accelerating project timelines.

Use Cases

Customers recommend Engagement Management, Segmentation And Targeting, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Lyssna.

Other use cases:

  • Funnel Analysis
  • Market Research
  • Helpdesk Management
  • Customer Feedback Management
  • Advertisement
  • Proposal & Quote Management
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Lyssna.

Other priorities:

  • Launch New Products
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Acquire Customers
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Lyssna Use-Cases and Business Priorities: Customer Satisfaction Data

Lyssna works with different mediums / channels such as Website. Offline. On Premises etc.

Lyssna's features include Feedback Surveys, Recording, and Landing Page. and Lyssna support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Lyssna analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Funnel Analysis Learn which step in an interaction flow creates the most user frustration and drop-offs...." Peer review from Featured Customers

UsabilityHub's research panel, Lyssna, provides access to 530,000+ active panelists for both moderated and unmoderated research. High-quality responses and extensive demographic targeting are offered with fast turnaround and budget-friendly options.

Popular Business Setting

for Lyssna

Top Industries

  • Information Technology and Services
  • Internet
  • Design

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Lyssna is popular in Information Technology And Services, Internet, and Design and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Lyssna Use Cases

How can Lyssna enhance your Engagement Management process?

How does Lyssna address your Segmentation And Targeting Challenges?

How does Lyssna facilitate Sending & Publishing Communications?

How can Lyssna optimize your Funnel Analysis Workflow?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Lyssna solved their business needs. Cuspera uses 310 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Financial Services

CASE STUDY Vestd

User engagement soars after Lyssna survey shapes the Annual Notification Process for Vestd.

Computer Software

CASE STUDY monday.com

monday.com uses Lyssna to enhance customer-centric design, meeting evolving needs efficiently.

lightning

Peers used Lyssna for engagement management and segmentation and targeting

Lyssna Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (124)
Analytics

4.47/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (124)
Analytics

4.47/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Lyssna

Overall Risk Meter

Low Medium High

Top Failure Risks for Lyssna

Lyssna Group AB Profile

Company Name

Lyssna Group AB

Company Website

https://www.lyssna.com/

HQ Location

Level 1, 242 Victoria Street, Melbourne, Victoria 3056, AU

Employees

1-10

Social

Financials

PRIVATE