Retail Case Studies and Customer Success Stories with Insider One
MAC Cosmetics
- Retail
- Large
New York, USA
Insider’s Web Suite and Architect helped MAC Cosmetics achieve a 17. 2X ROI. MAC generated 53,000 new leads in two...days using gamification. The brand saw a 7.28% increase in average order value and a 4.78% boost in conversion rates. AI-powered recommendations and cross-channel automation improved customer engagement. MAC also increased mobile conversion rates by 123.5% with immersive experiences.
Insider’s Web Suite and Architect helped MAC Cosmetics achieve a 17. 2X ROI and generate 53,000 new leads in just...two days. MAC used gamification to turn website visitors into leads and AI-powered recommendations to boost conversion rates by up to 4.78%. The platform unified customer data, enabling personalized cross-channel campaigns and reducing cart abandonment. Mobile conversion rates rose by 123.5% with immersive story experiences. MAC also saw a 7.28% increase in average order value and significant productivity gains from Insider One AI.
Insider helped Justmylook, a UK beauty retailer, boost sales with on-site personalization. Using InStory, Justmylook increased brand marketing package uptake... by 10X and generated £28k from an Easter promotion. Their web push notification campaign achieved a 45.5% conversion rate for abandoned carts. The platform enabled engaging visual storytelling and improved customer re-engagement. Justmylook saw higher opt-in rates and more effective marketing campaigns.
Insider One helped Clarins México grow WhatsApp sales by 20x in two years. The brand used WhatsApp and MindBehind chatbots... to automate customer service and launch targeted campaigns. This led to a 400% increase in WhatsApp opt-ins and an 8% rise in digital net sales. Clarins unified customer data and delivered personalized experiences across channels. The partnership boosted engagement, conversion, and customer loyalty in the beauty market.
Insider helped Belgian Cycling Factory unify customer data and launch campaigns 6X faster. The company needed a new CDP quickly... to avoid losing marketing momentum. Insider enabled campaign execution within three days and delivered ROI in just six weeks. Marketers gained a 360-degree customer view and could build personalized journeys without IT help. Over 2 million profiles were activated for upsell and cross-sell, boosting customer lifetime value.
Adidas used Insider’s AI-powered tools to boost online sales. They increased average order value by 259% and revenue per user... by 18.8% in one month. Adidas improved conversion rates by 13% and saw a 67.3% rise in products viewed per session on mobile. The team used predictive segments, personalized recommendations, and mobile menu optimization. These changes helped Adidas engage more customers and grow profits quickly.
MAC Cosmetics used Insider’s Web Suite and Architect to boost conversions and engagement. They generated 53,000 new leads in two... days with gamification. AI-powered recommendations increased add-to-cart rates by 20.56% and conversions by 2.3%. Mobile conversion rates jumped 123.5% with immersive story overlays. Overall, MAC achieved a 17.2X ROI and a 7.28% rise in average order value.
Insider’s Architect helped MadeiraMadeira achieve a 52X ROI by unifying customer journeys across WhatsApp, SMS, and Email. The company integrated... Insider’s CDP in under a week, enabling fast campaign launches. Personalized WhatsApp messages drove a 3.5X higher conversion rate. Adding SMS and Email with AI-led orchestration improved engagement and customer experience. MadeiraMadeira now delivers consistent, relevant communications on every channel.
Insider’s CDP and Architect helped Vogacloset unify customer data and launch campaigns in just 8 weeks. Vogacloset used personalized WhatsApp... messaging and omnichannel journey orchestration to boost engagement. The integration enabled real-time customer insights and tailored campaigns across web, email, and mobile. Vogacloset achieved a 30X ROI, with WhatsApp driving the highest conversion rates. The partnership improved loyalty and made campaign management faster and easier.
Insider's web push notifications helped Chemist Warehouse boost online conversions by 85%. The company wanted to engage more digital customers... and replicate its in-store promotions online. Insider integrated its Growth Management Platform in less than a week. Chemist Warehouse used dynamic segmentation to send personalized messages. This led to a big increase in digital revenue and faster campaign setup.
Carrefour used Insider's platform to boost online sales. They faced challenges delivering smooth digital experiences across channels. With Insider's AI-backed... tools, Carrefour personalized customer journeys and improved engagement. Using web push notifications for cart abandonment, they saw a 350% increase in conversion rate and gained $11,000 in the first month. Social proof messaging also raised conversion rates by 15.29%.
Automotive Case Studies and Customer Success Stories with Insider One
Lexus Al-Futtaim Automotive
- Automotive
- Very Large
Dubai, UAE
Insider helped Lexus Al-Futtaim Automotive boost lead generation and sales. Using InStory, Lexus increased lead collection by 104.9% and saw... more showroom visits. The Hello Bar feature drove an 86.5% rise in conversion rates by promoting special offers. A new mobile navigation led to a 150.5% increase in leads. Lexus achieved 12X ROI growth and improved user experience across web and mobile.
Hyundai used Insider to boost test drive applications on their website. Many visitors left car detail pages without signing up... for a test drive. Hyundai worked with Insider to create personalized overlays triggered by user behavior. These overlays encouraged users to request a test drive or receive a callback. The exit intent overlay led to an 86% increase in lead generation. The triggered overlay scenario saw a 13.2% uplift in leads.
Insider One helped Nissan India achieve a 21% conversion rate. Nissan India used Insider's custom segmentation features to target users... more effectively. The company plans to expand Insider's role, replacing their CRM and integrating after-sales journeys. Nissan India values the partnership and expects continued growth with Insider One.
Insider's Web Suite helped Toyota boost test drive requests by 166% using exit-intent pop-ups and segmentation. Toyota added a button... on product pages and used banners to target visitors leaving without booking. The brand also saw a 54% increase in product page traffic and a 12-18% rise in key campaign page visits. Toyota's marketing team gained agility and reduced IT dependence with Insider's marketing automation tools. These results improved dealership visits and customer engagement.
Toyota used Insider’s Web Suite to boost test drive applications by 166%. The company added a test drive button and... exit intent pop-ups to product pages, increasing engagement. Personalized mobile homepages and targeted surveys drove a 54% rise in product page visits and 12-18% more traffic to key campaign pages. Toyota’s marketing team quickly launched campaigns without IT help, improving conversions and customer loyalty.
Insider helped Lexus boost lead generation and sales. Lexus used InStory to increase lead collection by 104.9%. The Hello Bar... feature drove an 86.5% rise in conversion rates. A new mobile navigation led to a 150.5% jump in leads. Lexus achieved 12X ROI growth and saw more showroom visits and test drive bookings.
Telecommunications Case Studies and Customer Success Stories with Insider One
Vodafone
- Telecommunications
- Very Large
Insider helped Vodafone boost conversion rates by 159% and achieve 6X ROI in three years. Vodafone used Insider’s cross-channel marketing,... including web push, onsite, email, and Facebook, to target users with personalized messages. Advanced segmentation and cart reminder campaigns drove a 64% increase in lead generation and a 52% rise in conversion rates in three months. Vodafone’s marketing team used Insider’s templates and easy interface to act fast and reach customers on many channels. The partnership made a big impact on Vodafone’s digital growth.
Insider helped Vodafone boost conversion rates by 159% and achieve a 6X ROI in three months. Vodafone used Insider’s cross-channel... marketing tools, including web push, email, and Facebook, to send targeted messages. Advanced segmentation enabled Vodafone to quickly launch campaigns to specific audiences. Cart reminder push notifications drove a 159% increase in conversion rates. Vodafone also saw a 64% increase in lead generation using Insider’s platform.
Insider helped INEA boost form submissions by 200% using personalized scenarios for different visitor segments. The team added a click-to-call... button for mobile users and moved contact forms higher for new visitors. Social proof banners showed how many people viewed offers, increasing engagement. A/B testing and targeted forms captured more leads and improved the sales process. INEA saw a 22.5% increase in click-throughs to the order page.
Insider helped Vodafone boost conversion rates by 159% and achieve a 6X ROI in three months. Vodafone used Insider’s cross-channel... marketing tools, including web push, email, and Facebook, to send targeted messages. Advanced segmentation enabled Vodafone to quickly launch campaigns to specific audiences. Cart reminder push notifications drove a major increase in conversions. Vodafone also saw a 64% increase in lead generation using Insider’s platform.
Restaurants Case Studies and Customer Success Stories with Insider One
Burger King
- Restaurants
- Very Large
Miami, USA
Insider helped Burger King boost conversion rates by 25% above the industry average using web push notifications and banner management. Burger King used... Insider’s tools to cross-sell items and deliver personalized recommendations on web and mobile. The campaign led to a 10% increase in click-through rates and a 49X higher click-through rate than the industry average. The solution also improved average order value and customer engagement. Burger King’s marketing team praised Insider’s customization and personalization features.
Insider helped KFC Hong Kong boost its conversion rate by over 5%. KFC moved its hygiene message to the bottom... of the screen, so users could see alerts without blocking their browsing. The booking widget was prioritized, making it easier for customers to book. Digital innovation was key for KFC to keep customer loyalty and drive purchases during unpredictable restrictions. Insider's solution supported KFC's strategy to improve conversion rates and user engagement.
Media Production Case Studies and Customer Success Stories with Insider One
CNN
- Media Production
- Very Large
Atlanta, USA
CNN used Insider's personalization platform to improve their homepage slider. They removed the auto-rotation feature after A/B testing showed it... disrupted user experience. This change gave users more control over what they saw. As a result, CNN increased their homepage slider click-through rate by 5.81%. Data-driven testing helped CNN make better marketing decisions.
Philips used Insider's personalization platform to boost online sales. They saw a 35% increase in average order value. Conversion rates... went up by 40.11%. Philips used AI-backed segmentation and targeted campaigns for different shopper profiles. The company plans to keep using Insider to improve customer experiences and drive more sales.
Pegasus used Insider’s Predictive Ad Audiences to target likely buyers and boost conversions. The airline focused on improving return on... ad spend by using AI-backed segments for digital marketing. Social proof features on mobile helped customers make faster booking decisions. Pegasus saw better results by investing in audiences with high purchase intent. The solution created urgency and increased ticket sales.
Hospitality Case Studies and Customer Success Stories with Insider One
airBaltic
- Hospitality
- Large
Riga, Latvia
Insider’s AI-powered user segmentation helped airBaltic increase conversion rates by 5. 8%. The airline wanted to deliver unique digital experiences...and improve KPIs on its website. Using Insider, airBaltic tested homepage variations for different user segments. The platform enabled quick integration and required no extra IT support. Personalized experiences led to higher engagement and better business results.
Publishing Case Studies and Customer Success Stories with Insider One
Newsweek
- Publishing
- Medium
New York, USA
Newsweek used Insider to boost user engagement by 40%, measured by pageviews and time spent on site. They reduced bounce... rates by 23% with web push notifications. Insider's urgency messaging helped convert more visitors into subscribers. Automated content recommendations kept readers clicking and engaged. These changes increased both ad and subscription revenue for Newsweek.
Financial Services Case Studies and Customer Success Stories with Insider One
Enklare
- Financial Services
- Small
Stockholm, Sweden
Enklare used Insider to improve their digital marketing and customer engagement. They diversified from paid channels to SMS, web push,... and email, creating cross-channel customer journeys. With Insider’s Architect, they unified customer data and made it easy for marketers to build journeys. Enklare increased additional submissions started by over 1,000 and completed by over 1,400. They reduced reactivation time for potential customers by at least 50%.
Insurance Case Studies and Customer Success Stories with Insider One
Allianz
- Insurance
- Very Large
Munich, Germany
Allianz used Insider’s AI-powered segmentation and unified customer data platform to overcome fragmented data and strict privacy rules. The solution enabled... Allianz to create real-time, 360-degree customer profiles and launch targeted, personalized campaigns. With Insider, Allianz achieved an 80% opt-in rate for app push notifications, 20% higher than the industry average. The platform delivered measurable ROI within days and increased customer lifetime value. Fast, secure integration empowered marketing teams and ensured compliance.
Apparel & Fashion Case Studies and Customer Success Stories with Insider One
NA-KD
- Apparel & Fashion
NA-KD used Insider's Architect to achieve 72X ROI in 12 months. They also saw a 25% increase in customer lifetime... value (CLTV). NA-KD expanded their marketing channels to include SMS, Email, Web Push, and App Push. This helped them deliver personalized experiences and hyper-targeted campaigns.
Banking Case Studies and Customer Success Stories with Insider One
Garanti BBVA
- Banking
- Very Large
Istanbul, Turkey
Garanti BBVA used Insider's InStory to boost mobile web conversions. Customers who viewed InStory applied for credit cards at a... rate four times higher than those who did not. The bank saw fast engagement and a significant increase in applications. Personalized customer engagement tools helped drive these results. The focus was on improving mobile conversion rates in banking.
Other Industry Case Studies and Success Stories with Insider One
Avon
- Beauty & Cosmetics
- Very Large
London, UK
Avon used Insider's AI-powered smart recommender to boost online sales. The company wanted to increase average order value and keep... shoppers engaged. By showing real-time, personalized product recommendations, Avon made it easier for customers to find and buy more items. Avon also used InStory to create Instagram-like stories on its mobile site. As a result, Avon saw an 11% rise in average order value and a 13% increase in click-through rates.
