SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"Integrating eCommerce, Sales, and Service has been core to our digital transformation --ultimately interacting with our customers on their terms. Our SAP-based ‘order to cash’ system makes our sales teams more productive and gives our customers the ...flexibility to order when and how they choose." - Fernando Battaglia

SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

SAP Sales Cloud Customer wins, Customer success stories, Case studies

How can SAP Sales Cloud optimize your Forecasting Workflow?

How does SAP Sales Cloud address your Engagement Management Challenges?

Why is SAP Sales Cloud the best choice for Sales Document Management?

What benefits does SAP Sales Cloud offer for Coaching?

How can SAP Sales Cloud enhance your Contact List Management process?

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Fernando Battaglia

Value Stream Manager

FrucorSuntory

Integrating eCommerce, Sales, and Service has been core to our digital transformation --ultimately interacting with our customers on their terms. Our SAP-based ‘order to cash’ system makes our sales teams more productive and gives our customers the flexibility to order when and how they choose. Testimonial By Fernando Battaglia
SAP Sales Cloud testimonial

Ronald Rasmussen

Manager Business Development CRM

Lufthansa Technik

Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen
SAP Sales Cloud testimonial

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Fernando Battaglia

Value Stream Manager

FrucorSuntory

Integrating eCommerce, Sales, and Service has been core to our digital transformation --ultimately interacting with our customers on their terms. Our SAP-based ‘order to cash’ system makes our sales teams more productive and gives our customers the flexibility to order when and how they choose. Testimonial By Fernando Battaglia
SAP Sales Cloud testimonial

Ronald Rasmussen

Manager Business Development CRM

Lufthansa Technik

Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen
SAP Sales Cloud testimonial

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter
 

ERPROOTS' Successful SAP HEC-to-GCP Migration for Saudi-based FMCG Enterprise

ERPROOTS successfully migrated a Saudi FMCG enterprise's operations from SAP HANA Enterprise Cloud to Google Cloud Platform. This migration enhanced performance, reduced infrastructure costs by 30%, ...and improved disaster recovery. The project involved moving 1.8 TB of data with zero downtime, enabling the client to handle increased traffic and explore advanced analytics and automation.

 

SAP chosen by HMRC to modernise the UK tax system with secure cloud technology

HMRC has selected SAP to modernize its Enterprise Tax Management Platform, enhancing tax and revenue systems with secure cloud technology. The deployment will use RISE with SAP, including SAP S/4HANA... Cloud and SAP's UK Sovereign Cloud, to improve data access, analysis, and user experience. This initiative aims to strengthen the resilience and security of the UK's tax infrastructure.

 

HMRC chooses cloud SAP S/4Hana for tax system overhaul - Computer Weekly

HM Revenue & Customs (HMRC) is transitioning from an on-premise SAP ERP system to SAP's cloud-based S/4Hana as part of the "Rise with SAP" program. This move aims to modernize HMRC's Enterprise Tax M...anagement Platform, enhancing real-time analysis, reporting, and taxpayer experience. The deployment includes SAP's UK Sovereign Cloud and AI capabilities, supporting the UK government's AI goals and future innovation.

NV Bekaert SA - Manufacturing - Very Large

NV Bekaert SA, a global leader in steel wire transformation and coating, partnered with SAP gold partner Flexso NV to enhance HR processes by leveraging embedded AI capabilities in SAP SuccessFactors.... The project enabled rapid deployment of AI features, allowing Bekaert to improve HR efficiency and performance management. Employees quickly adopted the new tools, using AI to analyze reports, generate insights, and streamline goal creation, supporting Bekaert's strategy for sustainable growth and innovation.

SNP Group - Professional Services - Large

SNP Group, a global software consulting company with over 1,500 employees, modernized its HR landscape by implementing SAP SuccessFactors HCM and leveraging SAP Preferred Success services. The initia...tive aimed to improve efficiency, support a mobile workforce, and provide intuitive HR tools. Key outcomes included 100% on-time go-live, 70% automation of manual HR workflows, and a 24-hour average response time for critical issues. The collaboration with SAP and implementation partner scdsoft AG enabled SNP to overcome technical challenges, ensure business continuity, and lay the groundwork for future innovation, including AI and automation in HR processes.

Philips - Health, Wellness And Fitness - Very Large

Philips, a global leader in healthcare technology, sought to improve its talent strategy by gaining better visibility and control over its entire workforce, including employees, contingent labor, and... service providers. By implementing SAP Fieldglass Contingent Workforce Management, Philips achieved 97% visibility into its external workforce and now manages €500 million in yearly contingent worker spend. The solution enabled Philips to make more informed decisions, optimize costs, and efficiently manage its workforce across 25 countries. The company is expanding the program to include services procurement, further supporting its business growth and transformation.

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

Product

SAP Launches Defense Innovation Hub in Munich

SAP has launched a defense innovation hub in Munich, aiming to enhance digital readiness for modern defense capabilities. The hub integrates software, data, AI, and industry expertise to support operational readiness across personnel, logistics, and supply chains. This initiative aligns with Munich's robust defense and technology ecosystem, fostering collaboration with academic and government institutions.

Product

Pathlock Brings Real-Time SAP Threat Detection to Microsoft Sentinel Solution for SAP

Pathlock has integrated its Cybersecurity Application Controls solution with Microsoft Sentinel Solution for SAP, enhancing real-time SAP threat detection. This integration offers SOC teams comprehensive visibility into SAP environments, enabling early threat identification and response. It consolidates SAP and non-SAP threat data, enriching SAP security events with context for streamlined incident investigation.

Partnership

KPMG Strengthens Global Collaboration with SAP as an SAP Global Strategic Service ...

KPMG has expanded its collaboration with SAP by becoming an SAP Global Strategic Service Partner. This partnership focuses on co-innovating cloud-native, AI-first solutions, leveraging KPMG's industry expertise and SAP's enterprise applications. The alliance aims to drive digital transformation and deliver AI-enabled, scalable solutions to clients globally, enhancing decision-making and business outcomes.

Partnership

SAP Bets On Sovereign AI And Experiential Retail To Deepen Cloud Ties - Yahoo Finance

SAP has announced AI-powered sovereign cloud partnerships with Bell Canada and Cohere, aiming to provide Canadian-operated enterprise AI services. Additionally, SAP launched a retail-focused AI initiative tied to New York Fashion Week, targeting experiential commerce. These efforts highlight SAP's focus on AI in regulated sectors and enhanced customer experiences for consumer brands.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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