SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured appr...oach to sales and marketing, as evidenced by a 35% increase in year on year sales revenue." - Brett Mundell

Peer review evidence (same sources as the product rating summary)

"...Better forecast accuracy...." Peer review by Benjamin S., Internet
"...When you truly understand your customers, you can improve sales engagements and build relationships that last. ..." Case Study Bosch Power Tools
"...CX for Sales combines our CustomerXM B2B offering with the SAP Sales Cloud to help organizations drive the internal alignment and focus needed to deliver meaningful experiences across purchase, installation, support and contract renewals. ..." Bringing together the most powerful X and O systems for world-class CX

SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

SAP Sales Cloud Customer wins, Customer Experiences, Case studies

What benefits does SAP Sales Cloud offer for Forecasting?

How can SAP Sales Cloud optimize your Engagement Management Workflow?

How efficiently Does SAP Sales Cloud manage your Sales Document Management?

How efficiently Does SAP Sales Cloud manage your Coaching?

How can SAP Sales Cloud enhance your Contact List Management process?

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies

By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
SAP Sales Cloud testimonial

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter
SAP Sales Cloud testimonial

Sergey Ivanov

Customer Experience Head

Komus OOO

SAP experts helped us define an adoption model for key roles and tasks for SAP Sales Cloud. Today, we better manage our business with continuous learning and process optimization, and we have established an effective change management practice. Testimonial By Sergey Ivanov
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies

By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
SAP Sales Cloud testimonial

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter
SAP Sales Cloud testimonial

Sergey Ivanov

Customer Experience Head

Komus OOO

SAP experts helped us define an adoption model for key roles and tasks for SAP Sales Cloud. Today, we better manage our business with continuous learning and process optimization, and we have established an effective change management practice. Testimonial By Sergey Ivanov
 

Distribution and 3PL Provider Automates Multiple SAP Business One Processes with BPA Platform

Compass Packaging International has automated its business processes by integrating SAP Business One with Codeless Platforms' BPA Platform. This integration, following an acquisition, streamlined ope...rations, reduced manual tasks, and improved efficiency in order handling, invoicing, and stock monitoring. The transition was smooth, ensuring continuity in supply chain operations and enhancing productivity.

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Tech Mahindra adopts SAP Joule for consultants to accelerate AI-driven transformation across India

Tech Mahindra has adopted SAP Joule to enhance AI-driven transformation for its consultants across India. This move aims to leverage SAP's capabilities to accelerate digital transformation initiative...s.

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How SAP Is Testing New AI Capabilities in Football With TSG Hoffenheim

SAP is testing AI capabilities with TSG Hoffenheim, using SAP Joule to enhance scouting and video analysis in football. The initiative embeds AI into SAP Sports One, aiming to improve decision-making... by processing unstructured data. This collaboration highlights SAP's shift from AI experimentation to operational deployment, focusing on workflow efficiency and expert judgment.

Read on →

FC Bayern - Sports - Large

SAP Business Suite helped FC Bayern consolidate 52 systems and manage over 9.5 million fan records. The club used SAP S/4HANA, SAP Datasphere, and SAP SuccessFactors to streamline HR, finance, and fa...n engagement. SAP Customer Checkout processed 50,000 transactions per matchday at Allianz Arena. Over 1,000 employees now benefit from improved HR processes. FC Bayern delivers personalized fan experiences and drives business innovation with SAP solutions.

ALDO Group Inc. - Retail - Large

SAP Commerce Cloud, SAP Customer Activity Repository, and SAP Emarsys helped ALDO Group Inc. unify its e-commerce and in-store systems. The company improved real-time inventory visibility and persona...lized marketing. ALDO now delivers a consistent customer experience across channels. The new system supports better product discovery and smooth checkout. ALDO increased loyalty and retention with personalized, real-time engagements.

Team Liquid - Entertainment - Medium

Team Liquid used SAP HANA Cloud, SAP Business Technology Platform, and SAP Concur Expense to transform esports data analytics and expense management. The AI draft tool and Joule copilot enabled insta...nt access to insights from 1.6 TB of data across 10 million games, saving $250,000 annually and 10,000 analyst hours. Real-time draft recommendations and win probabilities improved team performance. Automation in expense management reduced manual work and improved compliance. SAP solutions gave Team Liquid a strong competitive edge in professional esports.

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

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SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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