SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers." - Stephan Riemensperger

SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

SAP Sales Cloud Customer wins, Customer success stories, Case studies

How does SAP Sales Cloud facilitate Forecasting?

How does SAP Sales Cloud facilitate Engagement Management?

How does SAP Sales Cloud address your Sales Document Management Challenges?

What solutions does SAP Sales Cloud provide for Coaching?

How does SAP Sales Cloud facilitate Contact List Management?

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Stephan Riemensperger

Head of Business IT

GEBHARDT Group

SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers. Testimonial By Stephan Riemensperger
SAP Sales Cloud testimonial

Stijn Swinkels

Chief New Business Development Officer

Habesha Brewery

Sometimes in life you arrive at a highway that makes you think:I’ve never seen this before.It's such a unique experience when your product becomes the most popular beer among consumers. A properly-functioning CRM system is essential with such enormous growth. Testimonial By Stijn Swinkels
SAP Sales Cloud testimonial

Miguel Sotomayor

Technology Manager, Products Metallurgicos S.A

PROMESA

PROMESA needed to modernize by finding ways to improve both the customer experience and the employee experience. Testimonial By Miguel Sotomayor
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Stephan Riemensperger

Head of Business IT

GEBHARDT Group

SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers. Testimonial By Stephan Riemensperger
SAP Sales Cloud testimonial

Stijn Swinkels

Chief New Business Development Officer

Habesha Brewery

Sometimes in life you arrive at a highway that makes you think:I’ve never seen this before.It's such a unique experience when your product becomes the most popular beer among consumers. A properly-functioning CRM system is essential with such enormous growth. Testimonial By Stijn Swinkels
SAP Sales Cloud testimonial

Miguel Sotomayor

Technology Manager, Products Metallurgicos S.A

PROMESA

PROMESA needed to modernize by finding ways to improve both the customer experience and the employee experience. Testimonial By Miguel Sotomayor
 

SAP's Strategic Adoption of iPhones and Jamf MDM - Igeekphone

SAP transitioned 84,000 iPhones and iPads to Jamf Pro, enhancing its mobile infrastructure. This strategic move aimed to streamline device management, improve security, and boost productivity. The im...plementation featured zero-touch deployment, a self-service portal, and robust security measures, resulting in increased operational efficiency and employee satisfaction.

Read more →
 

LeverX Opens AppHaus in Miami to Strengthen Innovation and SAP Collaboration - WTAJ

Cirque du Soleil Entertainment Group has implemented SAP's AI-enabled invoice assistant, built on SAP Business Technology Platform, to streamline accounts payable operations. The assistant automates ...invoice inquiries, reducing handling time from 30 to 2 minutes, and supports multilingual responses. This enhances efficiency, accuracy, and supplier satisfaction, showcasing SAP's role in Cirque du Soleil's operational transformation.

Read more →
 

SAP (SAP) Sees Positive Q3 Driven by Cloud Growth and US Contracts - GuruFocus

SAP's Q3 results exceeded expectations, driven by strong cloud growth and a significant $1 billion contract with the U.S. Army. This strategic engagement with the U.S. public sector bolsters future d...eal prospects. Analysts maintain an optimistic outlook on SAP, highlighting its focus on Business AI and data accessibility.

Read more →

FC Bayern - Sports

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Read more →

FC Bayern - Sports

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Read more →

FC Bayern - Sports

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Read more →

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

Company

SAP remedies to EU will 'clarify' commitment to software choice, transparency | MLex

SAP is addressing EU antitrust concerns by proposing remedies to clarify its software maintenance and support policies. This move aims to ensure transparency and uphold software choice, following the European Commission's formal investigation initiated in September.

Product

SAP Connect 2025: AI ushers in new era for work, putting HR at the centre of disruption

At SAP Connect 2025, SAP showcased its vision for integrating AI into HR, emphasizing its role in driving smarter decisions and enhancing employee outcomes. SAP's AI solutions, like SuccessFactors and Business AI, are transforming HR processes across Asia-Pacific, with notable implementations at PT Bank Danamon Indonesia and SA Power Networks. The event highlighted AI's potential to empower employees and improve workplace efficiency, focusing on continuous learning and adaptability.

Product

RChilli Expands SAP SuccessFactors Portfolio with Launch of AI-Powered Search & Match Solution

RChilli has launched an AI-powered Search & Match solution integrated with SAP SuccessFactors. This tool enhances recruitment by automating candidate data extraction and matching, improving time-to-hire and hiring accuracy. It supports resume and job description ingestion via email and browser extensions and adheres to global compliance standards.

Product

SAP: Premiums Will Fade If Competitive AI Dynamics Shift - Seeking Alpha

At SAP Connect 2025, SAP unveiled its vision for integrating AI into HR processes, emphasizing its impact on workforce planning and decision-making. SAP Business AI is already enhancing HR operations across Asia-Pacific, with notable implementations at PT Bank Danamon Indonesia. The event highlighted AI's role in creating more meaningful work environments and the importance of continuous learning in dynamic business landscapes.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO