SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured appr...oach to sales and marketing, as evidenced by a 35% increase in year on year sales revenue." - Brett Mundell

Peer review evidence (same sources as the product rating summary)

"...We used datahug for forecasting deals, and tracking marketing velocity...." Peer review by Joey B., Internet
"...I really like the pipeline flow charts and real-time sales engagement metrics...." Peer review by Benjamin R., Information Technology and Services
"...Predictive analysis surfaces new opportunities, and down the line, helps craft personalised quotes according to preset guideline even handling discounts and commissions...." Uniting the Enterprise to Create Better Customer Experiences, with SAP

SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

SAP Sales Cloud Customer wins, Customer success stories, Case studies

How can SAP Sales Cloud optimize your Forecasting Workflow?

How efficiently Does SAP Sales Cloud manage your Engagement Management?

How does SAP Sales Cloud address your Sales Document Management Challenges?

Why is SAP Sales Cloud the best choice for Coaching?

What Are the key features of SAP Sales Cloud for Contact List Management?

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies

By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
SAP Sales Cloud testimonial

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter
SAP Sales Cloud testimonial

Stijn Swinkels

Chief New Business Development Officer

Habesha Brewery

Sometimes in life you arrive at a highway that makes you think:I’ve never seen this before.It's such a unique experience when your product becomes the most popular beer among consumers. A properly-functioning CRM system is essential with such enormous growth. Testimonial By Stijn Swinkels
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies

By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
SAP Sales Cloud testimonial

Alexander Rohr-Brandstätter

Head of Advanced Web Solutions, Group Information Management

Mondi Group

With SAP SuccessFactors solutions, we’ve gained a global overview of our workforce for the first time, making it so much easier to manage our employees around the world. Testimonial By Alexander Rohr-Brandstätter
SAP Sales Cloud testimonial

Stijn Swinkels

Chief New Business Development Officer

Habesha Brewery

Sometimes in life you arrive at a highway that makes you think:I’ve never seen this before.It's such a unique experience when your product becomes the most popular beer among consumers. A properly-functioning CRM system is essential with such enormous growth. Testimonial By Stijn Swinkels
 

SAP makes it easier for customers to shop for legacy product support, ending EU antitrust probe

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The Cost of AI for Existing SAP Customers

Existing SAP customers face complex pricing models with the shift to AI and cloud-based services. SAP's move from traditional subscription models to pay-per-AI-usage and consumption-based billing can... lead to unpredictable costs. Customers must navigate cloud credit expirations, potential overages, and high token consumption costs. Effective governance and strategic planning are essential to manage these financial challenges.

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JYSK, GBM, DIFARE Group, Plastilene Group - Retail, Technology Services, Pharmaceutical, Manufacturing - Large

SAP and IBM Announce Client Momentum Across IBM Technology and SAP ...

SAP and IBM announced that JYSK, GBM, DIFARE Group, and Plastilene Group have adopted SAP Cloud ERP Private solutions on IBM Power Virtual Server. These companies aim to modernize their ERP workloads..., enhance AI integration, and improve scalability and security. The collaboration supports cloud migration and business process modernization across various industries.

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FC Bayern - Sports - Large

Munich, Germany

FC Bayern used SAP Business Suite to connect and streamline its business operations. The club replaced manual HR and expense processes with cloud-based tools, improving employee experience and speedi...ng reimbursements. SAP integrated 52 systems and over 9.5 million fan records, enabling personalized marketing and unified fan engagement. SAP Sports One helped manage player performance and scouting. FC Bayern now delivers better HR, finance, and fan experiences, supporting success on and off the field.

ALDO Group Inc. - Retail - Large

SAP Commerce Cloud, SAP Customer Activity Repository, and SAP Emarsys helped ALDO Group Inc. unify its e-commerce and in-store systems. The company improved real-time inventory visibility and persona...lized marketing. ALDO now delivers a consistent customer experience across channels. The new system supports better product discovery and smooth checkout. ALDO increased loyalty and retention with personalized, real-time engagements.

Team Liquid - Entertainment - Medium

Team Liquid used SAP HANA Cloud, SAP Business Technology Platform, and SAP Concur Expense to transform esports data analytics and expense management. The AI draft tool and Joule copilot enabled insta...nt access to insights from 1.6 TB of data across 10 million games, saving $250,000 annually and 10,000 analyst hours. Real-time draft recommendations and win probabilities improved team performance. Automation in expense management reduced manual work and improved compliance. SAP solutions gave Team Liquid a strong competitive edge in professional esports.

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (27)
Analytics

4.77/5

Read Reviews (124)
Custom Reports

4.27/5

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

Executive

SAP positions Verena Siow as Regional President, Asia Pacific

SAP has appointed Verena Siow as the Regional President for Asia Pacific. Based in Singapore, she will focus on driving customer success and accelerating business transformation across the region. Siow has extensive experience in the technology sector and has held various leadership roles at SAP, including President and Managing Director for Southeast Asia.

Executive

Verena Siow named new SAP Regional President, Asia Pacific

SAP has appointed Verena Siow as the new Regional President for Asia Pacific. Based in Singapore, Siow will focus on driving customer success and business transformation across the region. With extensive experience in the technology sector, she aims to enhance SAP's AI innovation and enterprise transformation efforts.

Executive

SAP names Verena Siow Asia-Pacific President

SAP has appointed Verena Siow as the new president for the Asia-Pacific region. Based in Singapore, she will focus on enhancing customer business value across the region.

Executive

SAP promotes Verena Siow to regional president, Asia Pacific

SAP has appointed Verena Siow as regional president for Asia Pacific, based in Singapore. She will focus on customer outcomes and business transformation initiatives. Siow has been with SAP for 15 years, previously leading business suite operations in APAC.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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