SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected." - Mark England

Peer review evidence (same sources as the product rating summary)

"...Currently we use Datahug to receive better forecast insights from our sales team as well as understand the flow of our pipeline...." Peer review by Benjamin Robertson, Manager Sales Operations, Celtra, Inc.
"...Enhancing Field Sales Automation in the SAP Sales Cloud With the Mediafly Sales Engagement App appeared first on Mediafly...." Retail Market: Enhancing Field Sales Automation in the SAP Sales Cloud With the Mediafly Sales Engagement App
"...This includes Sales Force automation, sales performance management, retail execution, configure price and quote, subscription billing, sales enablement and learning. ..." What is SAP C/4HANA and Why You Should Implement It

SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

SAP Sales Cloud Customer wins, Customer success stories, Case studies

What makes SAP Sales Cloud ideal for Forecasting?

How does SAP Sales Cloud facilitate Engagement Management?

What makes SAP Sales Cloud ideal for Sales Document Management?

Why is SAP Sales Cloud the best choice for Coaching?

What benefits does SAP Sales Cloud offer for Contact List Management?

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Mark England

Head of Technology Services

Yell Limited

SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected. Testimonial By Mark England
SAP Sales Cloud testimonial

Ronald Rasmussen

Manager Business Development CRM

Lufthansa Technik

Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen
SAP Sales Cloud testimonial

Miguel Sotomayor

Technology Manager, Products Metallurgicos S.A

PROMESA

PROMESA needed to modernize by finding ways to improve both the customer experience and the employee experience. Testimonial By Miguel Sotomayor
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Mark England

Head of Technology Services

Yell Limited

SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected. Testimonial By Mark England
SAP Sales Cloud testimonial

Ronald Rasmussen

Manager Business Development CRM

Lufthansa Technik

Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen
SAP Sales Cloud testimonial

Miguel Sotomayor

Technology Manager, Products Metallurgicos S.A

PROMESA

PROMESA needed to modernize by finding ways to improve both the customer experience and the employee experience. Testimonial By Miguel Sotomayor
 

Lockheed Martin - Aerospace And Defense - Very Large

Lockheed Martin's SAP SuccessFactors Go-Live Shows Why HR Data Comes Before HR AI

Bethesda, USA

Lockheed Martin has successfully implemented SAP SuccessFactors, consolidating HR processes for its 123,000 employees. This move, aimed at creating a unified data foundation, supports Lockheed Martin...'s AI strategy for talent management. The deployment highlights the importance of data consolidation before AI adoption, especially in regulated industries like aerospace and defense.

Read on →
 

Eswaran Brothers Exports Ltd. - Tea Export - Medium

Eswaran Brothers Exports goes live with 'Grow with SAP' - Daily FT

Colombo, Sri Lanka

Eswaran Brothers Exports Ltd., a leading tea exporter in Sri Lanka, has implemented SAP's cloud ERP solution, Grow with SAP, marking the first such deployment in the country's tea industry. The custo...mized solution, developed with Samishti Infotech, integrates the entire tea value chain, enhancing traceability and efficiency. This implementation serves as a potential model for digital transformation in Sri Lanka's tea sector.

Read on →
 

Zeiss Group - Semiconductor - Very Large

Zeiss Overhauls SAP Cloud Migration After Costs Hit €200 Million

Oberkochen, Germany

Zeiss Group, a major player in the semiconductor industry, is revising its strategy to migrate to SAP's cloud-based software service after incurring over €200 million in costs. The company will ado...pt a brownfield approach to move existing systems to the cloud, aiming to reduce expenses.

Read on →
 

TMR Queensland Government - Government Administration - Large

Brisbane, Australia

TMR Queensland Government used SAP Business Technology Platform and SAP AI Core to optimize road asset management. The ADVICE solution automated scenario analysis, reducing statewide cycle times from... 11 hours to 4 hours. TMR reinvested at least 2% of its annual pavement budget, about $9.5M, into high-priority maintenance. Data quality checks and reporting times improved, cutting setup from up to 7 days to just 1 day. The platform enabled 80% faster results delivery and 10x more precise investment decisions.

 

PwC - Professional Services - Very Large

Frankfurt, Germany

PwC used SAP's AI Foundation and Joule Studio to improve efficiency in handling international VAT for clients. The AI-powered tool made VAT processing 60% more efficient for a pharmaceutical client. ...PwC also saw faster access to information, reducing wait times from days to seconds. The solution freed up staff to focus on complex cases instead of routine tasks. 100% of PwC member firms responded positively to the AI rollout.

 

National Hockey League (NHL) - Entertainment - Large

New York, USA

SAP HANA Cloud and SAP Business Technology Platform help the NHL process 30GB of puck and player tracking data per game. Over 100 million fans visit NHL.com/stats each year for real-time analytics. T...he SAP-NHL Front Office App supports all 32 clubs with roster, salary cap, and contract management. SAP solutions also power sustainability efforts, enabling the NHL to track and reduce its environmental impact. NHL teams use SAP apps for in-game tactical decisions and playoff planning.

Frequently Asked Questions (FAQ)

What buyers ask before choosing SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

SalesScreen, Performyard, Lattice and LogicMonitor Platform are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

Partnership

KB Kookmin Bank teams up with SAP Korea on embedded finance to expand corporate banking

SAP Korea and KB Kookmin Bank have partnered to develop an ERP-linked embedded finance service. This collaboration aims to enhance corporate cash management and financial transactions. Both companies will leverage their corporate customer bases for joint marketing efforts to attract new clients.

Product

New SAP Ariba Spend Analysis and Insights Solution Now Available

SAP has launched the SAP Ariba Spend Analysis and Insights solution, enhancing procurement capabilities by integrating spend data from various SAP and non-SAP systems. This solution provides unified, enriched data for better decision-making, leveraging AI to transform procurement operations. Key features include automated data ingestion, powerful analytics, and native connectivity with SAP source-to-pay solutions.

Product

BPX Highlights SAP Analytics Cloud AI-Assisted Chart Summary as - openPR.com

SAP's AI-Assisted Chart Summary feature in SAP Analytics Cloud integrates with Microsoft PowerPoint, using generative AI to automate chart summaries. This aims to streamline management reporting by reducing manual commentary tasks. The feature requires SAP BTP Cloud Foundry architecture and an SAP Analytics Cloud license.

Product

TabPFN-3.5 Plus now available in SAP AI Core for instant business predictions | iTWire

SAP has announced the availability of the TabPFN-3.5 Plus model in SAP AI Core, enhancing business predictions on structured data without the need for model training. This model, developed by Prior Labs, an SAP company, excels in handling complex tabular data, offering accurate predictions for tasks like cash flow forecasting and supplier risk scoring.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany

Employees

10001+

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