SAP Sales Cloud Overview
SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.
Use Cases
Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.
SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected." - Mark England
Peer review evidence (same sources as the product rating summary)
"...Better forecast accuracy...." Peer review by Benjamin S., Internet
"...Enhancing Field Sales Automation in the SAP Sales Cloud With the Mediafly Sales Engagement App appeared first on Mediafly...." Retail Market: Enhancing Field Sales Automation in the SAP Sales Cloud With the Mediafly Sales Engagement App
"...As a solution in the SAP Sales Cloud portfolio, SAP CPQ integrates with the SAP Commerce solution, the SAP ERP application, and lead-to-cash software from SAP, including the SAP Contract Lifecycle Management application, the SAP Commissions solution, and e-learning and sales enablement functionality. ..." Why Configure-Price-Quote systems need to stop being focused on the sales floor
SAP Sales Cloud, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SAP Sales Cloud
Top Industries
- Consumer Goods
- Computer Software
- Information Technology and Services
Popular in
- Enterprise
- Mid Market
- Large Enterprise
SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.
SAP Sales Cloud Customer wins, Customer success stories, Case studies
What Are the key features of SAP Sales Cloud for Forecasting?
What benefits does SAP Sales Cloud offer for Engagement Management?
Why is SAP Sales Cloud the best choice for Sales Document Management?
What solutions does SAP Sales Cloud provide for Coaching?
What Are the key features of SAP Sales Cloud for Contact List Management?
22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected. Testimonial By Mark England |
|
SAP experts helped us define an adoption model for key roles and tasks for SAP Sales Cloud. Today, we better manage our business with continuous learning and process optimization, and we have established an effective change management practice. Testimonial By Sergey Ivanov |
|
Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mark England Head of Technology Services Yell Limited |
SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected. Testimonial By Mark England |
|
Sergey Ivanov Customer Experience Head Komus OOO |
SAP experts helped us define an adoption model for key roles and tasks for SAP Sales Cloud. Today, we better manage our business with continuous learning and process optimization, and we have established an effective change management practice. Testimonial By Sergey Ivanov |
|
Ronald Rasmussen Manager Business Development CRM Lufthansa Technik |
Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen |
Best Designers Inc. - Eyewear - Medium
After Previous ERP Attempts, Best Designers Inc. Goes Live on SAP - openPR.com
Blueward - Enterprise Software - Medium
SAP specialist Blueward absorbs HR subsidiary CoinUs, launches WX division
DACHSER - Logistics - Very Large
DACHSER Migrates HCM to SAP S/4HANA Cloud Using RISE with SAP
Frequently Asked Questions (FAQ)
What buyers ask before choosing SAP Sales Cloud
What is SAP Sales Cloud?
SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.
SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.
Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.
What is SAP Sales Cloud used for?
What are the top features of SAP Sales Cloud?
Who uses SAP Sales Cloud?
What are SAP Sales Cloud alternatives?
Where is SAP Sales Cloud located?
Peers used SAP Sales Cloud for forecasting and engagement management
SAP Sales Cloud Competitors
SAP Sales Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (27) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (129) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (27) |
| Analytics | Read Reviews (124) |
| Custom Reports | Read Reviews (129) |
SAP Sales Cloud Integrations
SAP Sales Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for SAP Sales Cloud
Software Failure Risk Guidance
?for SAP Sales Cloud
Overall Risk Meter
Top Failure Risks for SAP Sales Cloud
SAP SE News
SAP testing as a managed capability: PwC
SAP and PwC are exploring a shift in SAP managed services towards an AI-enabled model. This approach aims to enhance operational protection and foster innovation capacity.
Key Takeaways from SAP Connect 2026 Autonomous Enterprise | ERP Today
SAP Connect 2026 emphasized SAP's strategy for the Autonomous Enterprise, focusing on AI integration and governance. Despite limited adoption, SAP aims to enhance compliance and security in AI deployments. The event highlighted the need for foundational capabilities like data quality and ERP modernization for successful AI use. SAP plans to simplify Joule deployments by managing activations and infrastructure.
SAP's USDC Integration Signals Shift in Crypto Treasury Management - OneSafe Blog
SAP has integrated Circle's USDC and EURC stablecoins into its cloud ERP system, SAP Pay, enabling on-chain payments directly within corporate workflows. This integration allows businesses to settle invoices and reconcile transactions automatically, enhancing crypto treasury management and cross-border payments. The move signifies a shift towards making crypto payments a native ERP feature, challenging traditional treasury operations.
SAP has introduced AI-assisted credit report summaries in its S/4HANA Cloud Public Edition 2608, enhancing the Analyze Credit Exposure and Credit Limit Utilization apps. This feature provides generative AI summaries to aid credit professionals in interpreting reports, marking a shift from report generation to interpretation in finance AI. The capability requires activation and may have regional restrictions.
SAP SE Profile
HQ Location
Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany
Employees
10001+
Social
