Upwork Overview

Upwork connects freelancers with clients for various projects. The platform facilitates remote work opportunities globally.

Use Cases

Customers recommend Proposal & Quote Management, Contract Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Upwork.

Other use cases:

  • Generation Of New Leads
  • Contact List Management
  • Collaboration
  • Digital Marketing
  • Sending & Publishing Communications
  • Identify Skill Gaps
  • Rating And Review Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Upwork.

Other priorities:

  • Improve Internal Communications
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Upwork Use-Cases and Business Priorities: Customer Satisfaction Data

Upwork works with different mediums / channels such as Website.

Upwork's features include Personalization, Gamification, Recording, etc. and Upwork support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Upwork analytics capabilities include Custom Reports, and Analytics.

Reviews

"...After only two years working on the site, I now hardly ever send out "Connects" for proposals, and apply only for those who invited me to interview for them...." Peer review by Adriana R, Professional Soccer Player and Writer, Sports

Upwork, Topic, Crowdriff Platform, XMPie, Sniply, etc., all belong to a category of solutions that help Content Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Upwork

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Upwork is popular in Marketing And Advertising, Computer Software, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.

Upwork Customer wins, Customer success stories, Case studies

How efficiently Does Upwork manage your Proposal & Quote Management?

Why is Upwork the best choice for Helpdesk Management?

What benefits does Upwork offer for Generation Of New Leads?

How does Upwork facilitate Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Upwork solved their Content Marketing needs. Cuspera uses 559 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Marketing needs.

How To Land Jobs on Upwork

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Frequently Asked Questions(FAQ)

for Upwork

What is Upwork used for?

Upwork is a Content Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Proposal & Quote Management, Contract Management and Helpdesk Management .

What are the top features of Upwork?

Personalization, Gamification and Recording are some of the top features of Upwork.

Who uses Upwork?

Upwork is used by Marketing And Advertising, Computer Software and Education among other industries.

What are Upwork alternatives?

Topic, Crowdriff Platform, XMPie and Sniply are popular alternatives for Upwork.

Where is Upwork located?

Upwork is headquartered at 475 Brannan St., Suite 430, San Francisco, CA 94107.
lightning

Peers used Upwork for proposal & quote management and contract management

Upwork Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.56/5 ★

Read Reviews (42)
Analytics

4.46/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.56/5 ★

Read Reviews (42)
Analytics

4.46/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Upwork

Overall Risk Meter

Low Medium High

Top Failure Risks for Upwork

Upwork Inc. News

Company

Upwork, First Interstate BancSystem, PTC Therapeutics to Join S&P SmallCap 600

Upwork Inc. is set to join the S&P SmallCap 600 index, replacing Premier Inc. This change will take effect before the market opens on November 28, 2025, following the acquisition of Premier by Patient Square Capital.

Company

Upwork (UPWK): Valuation Insights Following International Expansion With Lisbon Hub ...

Upwork has announced plans to open its first international operational hub in Lisbon, Portugal, focusing on technical hiring and product development. This expansion aims to support Upwork's international growth strategy. The move comes amid a positive market response, with Upwork's share price showing significant gains, although it still trades below analyst targets.

Company

Upwork Introduces The New Upwork at 2025 Investor Day, Detailing Long-Term Growth Strategy - Sahm

Upwork unveiled its long-term growth strategy at the 2025 Investor Day, focusing on AI-driven transformations and expansions in SMB and enterprise markets. Key initiatives include the AI work agent UmaTM and the launch of Lifted, a subsidiary targeting enterprise contingent labor. Upwork projects significant growth in GSV and revenue, leveraging AI advancements and strategic market positioning.

Product

Upwork Introduces "The New Upwork" at 2025 ... - The Manila Times

Upwork has unveiled "The New Upwork," showcasing significant updates and enhancements to its platform. This initiative aims to improve user experience and expand service offerings, reflecting Upwork's commitment to innovation and growth in the freelance marketplace.

Upwork Inc. Profile

Company Name

Upwork Inc.

Company Website

https://www.upwork.com/

HQ Location

475 Brannan St., Suite 430, San Francisco, CA 94107

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