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Zoho CRM Plus vs Kommo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. Kommo is based on a specific set of business needs and context. The comparison uses 2332 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Kommo

Zoho CRM Plus, Kommo, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Kommo focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Kommo for

Software Failure Risk

  • medium

logo Kommo

Focus area

Kommo is better than Zoho CRM Plus for

Software Failure Risk

  • low

About

Zoho CRM Plus | The customer experience platform across every channel

Empower your team to sell more effectively

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

55

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification


sales document management





relationship management



business development


sales call management


follower management



sales review & feedback




account management


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more
  • phone calls

  • e-mail

  • website

  • offline

  • point of sale

  • chat

  • social media

  • text SMS

  • omnichannel

  • display advertisement

  • Facebook

  • newsletter

  • video

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting