Zoho CRM Plus Overview
Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.
Use Cases
Customers recommend Engagement Management, Social Media Management, Social Media Marketing, as the business use cases that they have been most satisfied with while using Zoho CRM Plus.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho CRM Plus.
Zoho CRM Plus Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho CRM Plus works with different mediums / channels such as Social Media. Chat. Omnichannel etc.
Zoho CRM Plus's features include Micro Customer Segmenting, Feedback Surveys, Dashboard, etc. and Zoho CRM Plus support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Zoho CRM Plus analytics capabilities include Analytics, and Custom Reports.
Reviews
"Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use." - Mark Kosier
Zoho CRM Plus, Floify, monday sales CRM, Pipeliner CRM, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho CRM Plus
Top Industries
- Information Technology and Services
- Hospitality
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Zoho CRM Plus is popular in Information Technology And Services, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Zoho CRM Plus Use Cases
How can Zoho CRM Plus enhance your Engagement Management process?
How can Zoho CRM Plus optimize your Helpdesk Management Workflow?
How can Zoho CRM Plus enhance your Collaboration process?
31 buyers and buying teams have used Cuspera to assess how well Zoho CRM Plus solved their CRM needs. Cuspera uses 914 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier |
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We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. |
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We Upgraded At The Beginning Of Quarantine To CRM Plus. Comes W/ The Crm, #Socialmedia Mgmt, Campaigns, Surveys, Project Assignments, Work Flow Charts, Surveys, Etc. Each Part Integrates With The Others So I Get The Bigger Picture Of Who's Engaging W/ What. Testimonial By Tom & Angela Balsamo |
CUSTOMERS | TESTIMONIALS |
---|---|
Mark Kosier Founder Cyber Merced |
Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier |
![]() Pham Phuong Ha Secretary CSMO Vietnam |
We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders. |
Tom & Angela Balsamo Publishers Coffee News |
We Upgraded At The Beginning Of Quarantine To CRM Plus. Comes W/ The Crm, #Socialmedia Mgmt, Campaigns, Surveys, Project Assignments, Work Flow Charts, Surveys, Etc. Each Part Integrates With The Others So I Get The Bigger Picture Of Who's Engaging W/ What. Testimonial By Tom & Angela Balsamo |
Case Studies
CASE STUDY Taobé Consulting
CASE STUDY Shortlist Recruitment
CASE STUDY ProEducation Solutions
CASE STUDY Mistras Group
CASE STUDY Sparex
CASE STUDY SERGAS
Video
Zoho CRM Plus helps Property Birds in automating most of their business processes

Frequently Asked Questions(FAQ)
for Zoho CRM Plus
What is Zoho CRM Plus?
Zoho CRM Plus is a unified CX platform that empowers sales, marketing, and support teams to work as one, on a single interface. It helps to acquire customers and increase sales and revenue.
It engages with customers across multiple channels at each stage of the lifecycle and gets the right context across different media and stays notified in real-time.
Zoho CRM Plus features include providing customer experience across channels like phone, email, live chat, surveys, and social media, providing teams with access to a shared customer database for inter-team communication, converting complex business processes into automated, efficient workflows and many more.
What is Zoho CRM Plus used for?
What are the top features of Zoho CRM Plus?
Who uses Zoho CRM Plus?
What are Zoho CRM Plus alternatives?
Where is Zoho CRM Plus located?
Zoho CRM Plus Competitors
Zoho CRM Plus Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (52) |
Analytics | Read Reviews (58) |
Custom Reports | Read Reviews (102) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (52) |
Analytics | Read Reviews (58) |
Custom Reports | Read Reviews (102) |
Zoho CRM Plus Integrations
Zoho CRM Plus integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho CRM Plus
Software Failure Risk Guidance
?for Zoho CRM Plus
Overall Risk Meter
Top Failure Risks for Zoho CRM Plus
Zoho Corporation Pvt. Ltd News
Simplify salary disbursals in Zoho Payroll with Payouts by Zoho Payments
Zoho Payments introduces Payouts, a feature enabling direct salary disbursements from Zoho Payroll without external banking portals. This integration simplifies payroll processes, enhances security with OTPs, and offers real-time tracking and reporting. Users can request early access to streamline salary payments efficiently.
Zoho and Axis Bank: Bringing connected banking to modern businesses
Zoho and Axis Bank have launched a connected banking solution, integrating Axis Bank accounts with Zoho Finance apps like Books, Inventory, Expense, and Payroll. This integration streamlines financial management by automating data flow, enabling direct vendor payments, simplifying reconciliation, and ensuring timely payroll processing. The service is initially available in Zoho Books, with plans to expand to other Zoho apps.
Zoho Launches Vani, a Visual Collaboration Platform for Teams
Zoho has launched Vani, a visual collaboration platform designed for small businesses to streamline project management, brainstorming, and communication. Vani offers an "infinite canvas" for seamless collaboration, integrating AI features and video meetings. It supports various business needs with templates and kits, and is priced affordably with a free plan and a $5 per user Team plan.
App Spotlight: Storm AI Landing Pages for Zoho CRM
App Spotlight's Storm AI Landing Pages extension for Zoho CRM allows users to create SEO-optimized landing pages from natural language prompts without coding. This integration streamlines lead management by syncing form submissions directly to Zoho CRM, enhancing marketing efficiency and lead conversion rates.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
What Are the key features of Zoho CRM Plus for Social Media Management?