Product Business Settings

Zoho CRM Plus is popular in Information Technology And Services, Hospitality, and Marketing And Advertising industries and is widely used by Mid Market, Small Business, and Enterprise.

Zoho CRM Plus Product Overview

Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.

How satisfied the customers are with Zoho CRM Plus use-cases

Reviews

"We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With The...m. During Remote Work, CSMO Is Still Active On Social Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders." - Pham Phuong Ha
"Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use." - Mark Kosier

Zoho CRM Plus Customer Insights, Testimonials and Case Studies

How does Zoho CRM Plus address your Engagement Management Challenges?

How can Zoho CRM Plus optimize your Social Media Management Workflow?

What Are the key features of Zoho CRM Plus for Social Media Marketing?

How efficiently Does Zoho CRM Plus manage your Helpdesk Management?

How efficiently Does Zoho CRM Plus manage your Collaboration?

What is Zoho CRM Plus?

Zoho CRM Plus is a unified CX platform that empowers sales, marketing, and support teams to work as one, on a single interface. It helps to acquire customers and increase sales and revenue.

It engages with customers across multiple channels at each stage of the lifecycle and gets the right context across different media and stays notified in real-time.

Zoho CRM Plus features include providing customer experience across channels like phone, email, live chat, surveys, and social media, providing teams with access to a shared customer database for inter-team communication, converting complex business processes into automated, efficient workflows and many more.

What is Zoho CRM Plus used for?

Zoho CRM Plus is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Social Media Management and Social Media Marketing .

What are the top features of Zoho CRM Plus?

Micro customer segmenting, Feedback surveys and Dashboard are some of the top features of Zoho CRM Plus.

Who uses Zoho CRM Plus?

Zoho CRM Plus is used by Information Technology And Services, Hospitality and Marketing And Advertising among other industries.

What are Zoho CRM Plus alternatives?

Floify, Monday Sales CRM, Pipeliner CRM and NetHunt CRM are popular alternatives for Zoho CRM Plus.

Where is Zoho CRM Plus located?

Zoho CRM Plus is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.

31 buyers and buying teams have used Cuspera to assess how well Zoho CRM Plus solved their CRM needs. Cuspera uses 914 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho CRM Plus testimonial

Pham Phuong Ha

Secretary

CSMO Vietnam

We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders.

Testimonial By Pham Phuong Ha
Zoho CRM Plus testimonial

Mark Kosier

Founder

Cyber Merced

Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier
Zoho CRM Plus testimonial

Manolis Labovas

CEO & Co-Founder

Repath

Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All The Different Touchpoints Of The Customer Journey. Testimonial By Manolis Labovas
CUSTOMERS TESTIMONIALS
Zoho CRM Plus testimonial

Pham Phuong Ha

Secretary

CSMO Vietnam

We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders.

Testimonial By Pham Phuong Ha
Zoho CRM Plus testimonial

Mark Kosier

Founder

Cyber Merced

Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier
Zoho CRM Plus testimonial

Manolis Labovas

CEO & Co-Founder

Repath

Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All The Different Touchpoints Of The Customer Journey. Testimonial By Manolis Labovas
 

Zoho Reignites CRM for Acme Brick Company - Business Standard

Zoho successfully deployed its CRM solution at Acme Brick Company, enhancing sales processes across 40+ locations. The CRM's customization and integration capabilities improved adoption and engagemen...t, leading to better client interactions. Acme Brick plans to expand its use of Zoho CRM for personalized marketing efforts.

Read on →
 

Atlanta Hawks partner with ManageEngine on IT overhaul

The Atlanta Hawks have partnered with ManageEngine, a division of Zoho Corp, to overhaul their IT operations at State Farm Arena. This partnership aims to simplify the Hawks' technology stack, enhanc...e system reliability, and unify critical systems. The collaboration focuses on automation, real-time visibility, and improved security, benefiting live event operations and IT service management.

Read on →
 

Government migrates 12.68 lakh official email accounts to Zoho: MeitY ...

The Indian government has migrated 12.68 lakh official email accounts to Zoho, with 7.45 lakh belonging to Central government employees. This migration, facilitated by the National Informatics Centre..., ensures government ownership of data and intellectual property. The contract includes provisions for continuity and rollback if needed.

Read on →

Grain Connect - Telecommunications

Zoho One helped Grain Connect scale its broadband business in the UK. Grain Connect needed to unify its tech stack and improve efficiency. The company replaced many tools with Zoho One apps like CRM,... Desk, Campaigns, and Analytics. This move cut costs and made operations smoother. Grain Connect reached 500,000 premises and grew its customer base using Zoho One's features.

Read on →

Shortlist Recruitment - Human Resources

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

Read on →

Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

Read on →

Zoho CRM Plus helps Property Birds in automating most of their business processes

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Peers used Zoho CRM Plus for engagement management and social media management

Zoho CRM Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (52)
Analytics

4.69/5

Read Reviews (58)
Custom Reports

4.09/5

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (52)
Analytics

4.69/5

Read Reviews (58)
Custom Reports

4.09/5

Read Reviews (102)

Zoho CRM Plus Integrations

Zoho CRM Plus integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Zoho CRM Plus

Software Failure Risk Guidance

?

for Zoho CRM Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho CRM Plus

Zoho Corporation Pvt. Ltd News

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Telinta Integrates Zoho CRM and Zoho WorkDrive for CRM and Call Recording Management - VoIP Review

Telinta Integrates Zoho CRM and Zoho WorkDrive for CRM and Call Recording Management - VoIP Review

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Event-driven document automation using webhooks in Zoho Writer

Zoho Writer introduces webhook support in its merge templates, enabling real-time document generation triggered by events from form builders and business apps. This feature allows seamless integration with Zoho Flow, Zapier, and other tools, enhancing document workflows. Additionally, Zoho Analytics can now be used as a data source in Writer's merge templates, ensuring up-to-date business reports.

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Introducing Accessibility Controls in Zoho Vault

Zoho Vault introduces new accessibility controls, adhering to WCAG AA standards. Enhancements include screen reader compatibility, customizable font adjustments, and adaptive accessibility profiles. Features like ADHD-Friendly Mode and Epilepsy-Safe Mode cater to diverse needs, ensuring an inclusive security experience. Zoho Vault aims to empower all users by removing digital barriers.

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Introducing Queue Stats: Understand missed conversations before they repeat

Zoho introduces Queue Stats for Zoho Voice, offering real-time analytics on call queues to improve customer experience. It identifies blind spots like missed conversations and capacity issues, enabling proactive management. Key metrics such as service levels and first-call resolution are centralized, allowing for informed staffing and operational decisions.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE