Zoho CRM Plus Overview

Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.

Use Cases

Customers recommend Engagement Management, Social Media Management, Social Media Marketing, as the business use cases that they have been most satisfied with while using Zoho CRM Plus.

Other use cases:

  • Helpdesk Management
  • Collaboration
  • Customer Feedback Management
  • Lifetime Value Management
  • Conversion Management
  • Competitive Intelligence
  • Campaign Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho CRM Plus.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Grow Market Share
See all business priorities See less business priorities

Zoho CRM Plus Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho CRM Plus works with different mediums / channels such as Social Media, Chat, Omnichannel, etc.

Zoho CRM Plus's features include Micro Customer Segmenting, Feedback Surveys, Dashboard, etc.

Reviews

"We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With The...m. During Remote Work, CSMO Is Still Active On Social Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders." - Pham Phuong Ha

Zoho CRM Plus, Soffront, Salesseek, Virtuous CRM, Intouch CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho CRM Plus

Top Industries

  • Information Technology and Services
  • Hospitality
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zoho CRM Plus is popular in Information Technology And Services, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Zoho CRM Plus Use Cases

What Are the key features of Zoho CRM Plus for Engagement Management?

Why is Zoho CRM Plus the best choice for Social Media Management?

How does Zoho CRM Plus facilitate Social Media Marketing?

Why is Zoho CRM Plus the best choice for Helpdesk Management?

What solutions does Zoho CRM Plus provide for Collaboration?

36+ more Business Use Cases

31 buyers and buying teams have used Cuspera to assess how well Zoho CRM Plus solved their CRM needs. Cuspera uses 914 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho CRM Plus testimonial

Pham Phuong Ha

Secretary

CSMO Vietnam

We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders.

Testimonial By Pham Phuong Ha
Zoho CRM Plus testimonial

Mark Kosier

Founder

Cyber Merced

Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier
Zoho CRM Plus testimonial

Manolis Labovas

CEO & Co-Founder

Repath

Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All The Different Touchpoints Of The Customer Journey. Testimonial By Manolis Labovas
CUSTOMERS TESTIMONIALS
Zoho CRM Plus testimonial

Pham Phuong Ha

Secretary

CSMO Vietnam

We Have Been A Zoho Customer For Many Years. As CSMO's Secretary, I Frequently Use And Love Zoho CRM Plus. Zoho Helps Me Manage Customer Data Efficiently, Send And Evaluate Marketing Emails, Seamlessly Welcome New Members, And Keep In Touch With Them. During Remote Work, CSMO Is Still Active On Soc...ial Networks. Thanks To Zoho CRM Plus, I Can Build And Maintain Strong Relationships With All Stakeholders.

Testimonial By Pham Phuong Ha
Zoho CRM Plus testimonial

Mark Kosier

Founder

Cyber Merced

Salesforce Is A Nightmare To Setup. Zoho Is 100x Easier To Setup And Use. Testimonial By Mark Kosier
Zoho CRM Plus testimonial

Manolis Labovas

CEO & Co-Founder

Repath

Zoho CRM Plus Offers Endless Possibilities To Companies Of Every Size To Automate Every Single Process Involved In Marketing, Sales, And Customer Experience. It Has Enabled Our Clients To Have A 360-Degree View Of Their Customers By Integrating All The Different Touchpoints Of The Customer Journey. Testimonial By Manolis Labovas

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zoho CRM Plus case study
Information Technology and Services
Information Technology and Services
Case Study Ciel

Ciel Ingenio Para La Vida Achieves Digital Transformation With Zoho CRM Plus.

Read More
Zoho CRM Plus case study
Hospitality
Hospitality
Case Study Agoda

Zoho CRM Plus Helps Agoda’s Strategic Partnerships Team Manage Workflows And Communicate With Partners.

Read More
Zoho CRM Plus case study
Information Technology and Services
Information Technology and Services
Case Study Ciel

Ciel Ingenio Para La Vida Achieves Digital Transformation With Zoho CRM Plus.

Read More

Video

Zoho CRM Plus helps Property Birds in automating most of their business processes

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoho CRM Plus

What is Zoho CRM Plus?

Zoho CRM Plus is a unified CX platform that empowers sales, marketing, and support teams to work as one, on a single interface. It helps to acquire customers and increase sales and revenue.

It engages with customers across multiple channels at each stage of the lifecycle and gets the right context across different media and stays notified in real-time.

Zoho CRM Plus features include providing customer experience across channels like phone, email, live chat, surveys, and social media, providing teams with access to a shared customer database for inter-team communication, converting complex business processes into automated, efficient workflows and many more.

What is Zoho CRM Plus used for?

Zoho CRM Plus is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Social Media Management and Social Media Marketing .

What are the top features of Zoho CRM Plus?

Micro customer segmenting, Feedback surveys and Dashboard are some of the top features of Zoho CRM Plus.

Who uses Zoho CRM Plus?

Zoho CRM Plus is used by Information Technology And Services, Hospitality and Marketing And Advertising among other industries.

What are Zoho CRM Plus alternatives?

Soffront, Salesseek, Virtuous CRM and Intouch CRM are popular alternatives for Zoho CRM Plus.

Where is Zoho CRM Plus located?

Zoho CRM Plus is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho CRM Plus for engagement management and social media management

Zoho CRM Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (52)
Analytics

4.69/5 ★

Read Reviews (58)
Custom Reports

4.09/5 ★

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.89/5 ★

Read Reviews (52)
Analytics

4.69/5 ★

Read Reviews (58)
Custom Reports

4.09/5 ★

Read Reviews (102)

Zoho CRM Plus Integrations

Zoho CRM Plus integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.64/5 ★

Read Reviews (28)
Data Import

3.09/5 ★

Read Reviews (36)

Few API Integrations for Zoho CRM Plus

Software Failure Risk Guidance

?

for Zoho CRM Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho CRM Plus

Zoho Corporation News

Zoho Corporation Releases Updated Version Of The Zoho Analytics - Brand Spur

Zoho Corporation releases an updated version of Zoho Analytics.

13/09/2024 - source

Xobin Announces Integration with Zoho Recruit , Enhancing AI - Driven Skill Assessment for Global Enterprises

Xobin integrates with Zoho Recruit to enhance AI-driven skill assessments for global enterprises.

02/06/2024 - source

Zoho Corporation Profile

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE