CUSPERA

Zoho CRM Plus

4.2 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(645 Reviews)

Zoho CRM Plus | The customer experience platform across every channel

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About Zoho CRM Plus

Zoho CRM Plus is a unified CX platform that empowers sales, marketing, and support teams to work as one, on a single interface. It helps to acquire customers and increase sales and revenue.

It engages with customers across multiple channels at each stage of the lifecycle and gets the right context across different media and stays notified in real-time.

Zoho CRM Plus features include providing customer experience across channels like phone, email, live chat, surveys, and social media, providing teams with access to a shared customer database for inter-team communication, converting complex business processes into automated, efficient workflows and many more.

Zoho CRM Plus
is used by peers for

Processes

engaging and following up, engagement management, social media management

Channels

social media, social media, chat

Capabilities

24/7 Support, Chat Support, Custom Reports

Goals

Increase sales & revenue, Acquire customers, Enhance customer relationships

Industry

Retail, Education, Marketing and Advertising

Popular Business Setting
for Zoho CRM Plus

Top Industries

  • Retail
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peer Recommendations on business needs
for Zoho CRM Plus

Goals

Increase sales & revenue, Acquire customers, Enhance customer relationships, are the most popular goals peers achieved using Zoho CRM Plus.

Channels

It is the best suited for social media, social media, chat, channels.

Processes

Zoho CRM Plus does well for a wide range of processes. Peers recommend engaging and following up, engagement management, social media management, as the business processes that they have been most satisfied while using Zoho CRM Plus.

Read Reviews of Business Process for Zoho CRM Plus

Peers used Zoho CRM Plus to Increase sales & revenue and Acquire customers

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho CRM Plus

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First 5 Reports are Free

IT and Other Capabilities
for Zoho CRM Plus

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Zoho
Company Website www.zoho.com/
Year Founded 1996
HQ Location 4141 Hacienda Drive,Pleasanton,California 94588, USA
Employees 1001-5000
Social
Financials Private