Overview: Zendesk Sell and Pipeliner CRM as CRM Category solutions.
Zendesk Sell and Pipeliner CRM are both prominent CRM solutions with distinct features and capabilities that cater to different business needs. Zendesk Sell excels in communication management and offers integrated support options for larger enterprises. Pipeliner CRM focuses on engagement and forecasting capabilities, making it suitable for companies needing advanced analytical tools. Both products aim to increase sales and enhance customer relationships, but their approach to vendor support and industry focus sets them apart.
Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
Pipeliner CRM: Pipeliner CRM's latest product line includes a Mobile Sales CRM App and updates to boost sales and account management teams. The enhancements empower sales professionals effectively.
Zendesk Sell and Pipeliner CRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zendesk Sell supports communication management and enables tracking, monitoring, and managing engagements. read more →
Pipeliner CRM specializes in engagement management and provides robust tools for forecasting and pipeline management. read more →
Business Goals
Zendesk Sell focuses on increasing sales, enhancing customer relationships, and improving internal communications. read more →
Pipeliner CRM aims to boost sales, enhance customer relations, and improve ROI with a focus on international market entry. read more →
Core Features
Zendesk Sell offers features like data import/export, integration, and custom reporting for enterprise needs. read more →
Pipeliner CRM offers extensive analytics features, AI capabilities, and custom reporting for detailed market insights. read more →
Vendor Support
Zendesk Sell offers 24/7 support and various communication channels suitable for large enterprises. read more →
Pipeliner CRM provides continuous support with emphasis on email, chat, and 24/7 availability. read more →
Segments and Industries
Zendesk Sell caters primarily to large enterprises and is popular in consumer services and goods industries. read more →
Pipeliner CRM is favored by the IT services and marketing sectors, supporting various enterprise sizes. read more →
Operational Alignment
Zendesk Sell integrates well into enterprise-level communication workflows, focusing on large-scale operations. read more →
Pipeliner CRM fits businesses looking for engagement and forecasting capabilities to enhance operational efficiency. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zendesk Sell in Action: Unique Use Cases
How can Zendesk Sell enhance your Communication Management process?
What benefits does Zendesk Sell offer for Contact List Management?
What makes Zendesk Sell ideal for Lead Tracking?
Pipeliner CRM in Action: Unique Use Cases
How does Pipeliner CRM facilitate Engagement Management?
What Are the key features of Pipeliner CRM for Forecasting?
How does Pipeliner CRM address your Pipeline Management Challenges?
How does Pipeliner CRM facilitate Workflow Management?
Alternatives
Integrations
Few Zendesk Sell Integrations
Few Pipeliner CRM Integrations
News
Latest Zendesk Sell News
Geekflare's This Week in Business Tech: Zendesk's New - Inkl
Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.
Latest Pipeliner CRM News
Vastly Enhanced Online Forms, Email Tracking - Pipeliner CRM
Pipeliner CRM has released version 5.10, featuring new Voyager AI call transcription and analysis, improved online forms and reports, static profiles, and account health enhancements. Some features are exclusive to higher-tier subscriptions.
