Overview: Zendesk Sell and HubSpot CRM as CRM Category solutions.
Zendesk Sell and HubSpot CRM both offer robust solutions for managing customer relationships, but with distinct focuses. Zendesk Sell emphasizes sales engagement with strong features for communication management, ideal for enterprises prioritizing direct interactions. In contrast, HubSpot CRM shines in integration and custom reporting and is popular across IT and marketing sectors. While both products support large enterprises, HubSpot's wider feature set may benefit diverse and rapidly scaling businesses.
Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
HubSpot CRM: HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.
Zendesk Sell and HubSpot CRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zendesk Sell offers features for effective communication management and lead tracking. It is suitable for businesses needing to enhance sales call management and engagement. read more →
HubSpot CRM excels with advanced communication and engagement management, contacting across multiple channels like social media and email for comprehensive outreach. read more →
Business Goals
Zendesk Sell aims to increase sales and enhance customer relationships, making it appealing for businesses focusing on direct sales enhancement. read more →
HubSpot CRM facilitates customer acquisition and improved ROI, supporting firms with ambitions for growth and market share expansion. read more →
Core Features
Key features of Zendesk Sell include custom reports and data import, aiding enterprises in complex data migrations. read more →
HubSpot CRM boasts extensive integration capabilities and custom reporting tools, meeting the complex needs of diverse user bases. read more →
Vendor Support
Zendesk Sell provides 24/7 support, ideal for enterprises that require constant assistance. read more →
HubSpot CRM offers round-the-clock support through various channels, catering to diverse operational needs of larger enterprises. read more →
Segments and Industries
Zendesk Sell is popular among large enterprises and consumer services industries, focusing on direct customer engagement. read more →
HubSpot CRM serves a wide range of industries, especially IT and marketing, with strong adoption in large and mid-sized enterprises. read more →
Operational Alignment
Zendesk Sell integrates well for businesses focusing on direct communications via phone and email. read more →
HubSpot CRM supports large-scale operations with its integration and reporting prowess, aligning with diverse and complex business structures. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zendesk Sell in Action: Unique Use Cases
How can Zendesk Sell optimize your Communication Management Workflow?
What solutions does Zendesk Sell provide for Engagement Management?
What Are the key features of Zendesk Sell for Contact List Management?
HubSpot CRM in Action: Unique Use Cases
How does HubSpot CRM address your Lead Tracking Challenges?
Alternatives
Integrations
Few Zendesk Sell Integrations
Few HubSpot CRM Integrations
News
Latest Zendesk Sell News
Geekflare's This Week in Business Tech: Zendesk's New - Inkl
Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.
Latest HubSpot CRM News
HubSpot and TikTok Partner to turn Engaged Audiences into Loyal Customers - iTWire
HubSpot partners with TikTok to convert engaged audiences into loyal customers.
What solutions does HubSpot CRM provide for Social Media Management?