Comparison Summary
This comparison report of UserVoice vs. Forsta (formerly Confirmit) is based on a specific set of business needs and context. The comparison uses 3274 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing UserVoice and Forsta (formerly Confirmit)
UserVoice, Forsta (formerly Confirmit), Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
Forsta (formerly Confirmit) focuses on Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Forsta (formerly Confirmit)
Focus area
Forsta (formerly Confirmit) is better than UserVoice for
Software Failure Risk
About
Feedback Management Tool to understand what the customers want
Leading insight tools to boost your business
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
65
52
Total Goals
(we found evidences for)
10
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve efficiency
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Manage risk
-
Improve visibility
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Improve stakeholder relations
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Increase customer life time value
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Launch new products
- See 10 more
Top Channels
Channels Used
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phone calls
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mobile
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promotions
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social media
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video
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e-mail
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website
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offline
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point of sale
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mobile app
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review sites
- See 8 more
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phone calls
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mobile
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promotions
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social media
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video
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e-mail
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website
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offline
-
point of sale
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mobile app
-
review sites
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
