Overview: Upwave and Marketing Cloud Intelligence (formerly Datorama) as Marketing Data Intelligence Category solutions.
Upwave and Marketing Cloud Intelligence both excel in the Marketing Data Intelligence category, yet cater to diverse business needs. Upwave focuses on enhancing brand engagement and awareness through features like analytics and custom reporting. It serves large enterprises predominantly in tech and food industries. Marketing Cloud Intelligence, with robust capabilities in lead analytics and campaign management, aids in improving ROI and expanding market share, appealing to various segments such as advertising and internet industries.
Upwave: Upwave leverages predictive analytics and vast consumer data to measure cross-channel brand campaigns. Industry-leading insights are provided for brand advertising.
Marketing Cloud Intelligence (formerly Datorama): Marketing-cloud-intelligence-formerly-datorama unifies marketing data for automated reporting. Customer value and spend are optimized through this software by Salesforce.
Upwave and Marketing Cloud Intelligence (formerly Datorama): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Upwave facilitates advertisement, market research, and collaboration, aligning closely with the operational needs of marketing teams aiming to improve communication and streamline workflow management. read more →
Marketing Cloud Intelligence supports lead analytics, social media management, and campaign management, which are core capabilities for marketers focusing on data-driven engagement and communication strategies. read more →
Business Goals
Upwave users primarily aim to build brand awareness and enhance customer relationships, suiting businesses focused on international expansion and establishing thought leadership. read more →
Marketing Cloud Intelligence helps businesses improve ROI and enter new markets, supporting strategic objectives like acquiring customers and growing market share. read more →
Core Features
Upwave offers analytics and custom reports as standout features, addressing the needs of users requiring strong data privacy and seamless integration capabilities. read more →
Marketing Cloud Intelligence stands out with AI-powered analytics and extensive reporting features, attracting users who emphasize robust data import and export functionalities. read more →
Vendor Support
Upwave provides 24/7 support with specialized options through chat and phone, catering to businesses needing constant assistance. read more →
Marketing Cloud Intelligence offers comprehensive support including 24/7 availability, catering to enterprises needing diverse and readily available support channels. read more →
Segments and Industries
Upwave is predominantly used by large enterprises in information technology and food industries, implying strong suitability for tech-centric businesses. read more →
Marketing Cloud Intelligence serves a wide range of users from small to large enterprises, especially those in marketing and advertising, demonstrating its broad industry appeal. read more →
Operational Alignment
Upwave integrates into large enterprise workflows with ease, designed for complex operational environments typical of large-scale businesses. read more →
Marketing Cloud Intelligence fits well with both broadband and niche marketing operations, fostering environments of varied operational scales. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Upwave in Action: Unique Use Cases
What Are the key features of Upwave for Advertisement?
What Are the key features of Upwave for Market Research?
How does Upwave address your Collaboration Challenges?
How does Upwave facilitate Workflow Management?
Marketing Cloud Intelligence (formerly Datorama) in Action: Unique Use Cases
How can Marketing Cloud Intelligence (formerly Datorama) optimize your Lead Analytics Workflow?
How does Marketing Cloud Intelligence (formerly Datorama) facilitate Campaign Management?
How does Marketing Cloud Intelligence (formerly Datorama) facilitate Engagement Management?
Alternatives
Integrations
Few Upwave Integrations
Few Marketing Cloud Intelligence (formerly Datorama) Integrations
News
Latest Upwave News
April 2025 Product Release Notes
Upwave has introduced two new norms, Industry Norms and Tactic Norms, to help contextualize brand campaign performance. These are powered by Upwaves AI agent, Bayes, and can be downloaded as spreadsheets.
Latest Marketing Cloud Intelligence (formerly Datorama) News
Salesforce AI Researchers Introduce UAEval4RAG: A New Benchmark to Evaluate RAG ...
Salesforce AI researchers have launched UAEval4RAG, a benchmark for evaluating Retrieval-Augmented Generation (RAG) systems on handling unanswerable queries. The framework introduces a taxonomy of six unanswerable query types and provides automated tools for testing and assessment. This release aims to improve the reliability and safety of AI-driven knowledge retrieval systems.
