PeerSpot (formerly IT Central Station) Overview

This is a summary of the comprehensive capabilities and benefits of PeerSpot (formerly IT Central Station) based on over 1442 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

PeerSpot (formerly IT Central Station), ChannelMix, ReportGarden, Affinio, TrustRadius, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if PeerSpot (formerly IT Central Station) is right for your needs? Our Cuspera AI engine can evaluate how PeerSpot (formerly IT Central Station) fits your specific business needs, industry, and context. Get your personalized assessment report today.

PeerSpot (formerly IT Central Station) supports business activities such as:

  • Rating And Review Management
  • Social Media Management
  • Engaging And Following Up
  • Proposal & Quote Management
  • Coaching

PeerSpot (formerly IT Central Station) can help you with many business goals, such as Improve ROI, Acquire Customers, Enhance Customer Relationships, Improve Stakeholder Relations, Establish Thought Leadership, etc. It can help manage these activities if you use Social Media Mobile Mobile App etc. for these needs. As a solution, PeerSpot (formerly IT Central Station)'s capabilities include Dashboard, Personalization, Bot, etc.

Reviews

"...The IT Central Station Buyer s Guide, which ranks vendors based on reviews, ratings, comparisons, and other criteria, highlighted Vertica s core strengths in the cloud data warehouse market. ..." Vertica Ranked #1 Cloud Data Warehouse

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well PeerSpot (formerly IT Central Station) solved their Marketing Data Intelligence needs. Cuspera uses 1442 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities peers achieved using PeerSpot (formerly IT Central Station).

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Launch New Products
  • Grow Market Share
  • Manage Risk
  • Scale Best Practices
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Social Media Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using PeerSpot (formerly IT Central Station).

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.83/5 ★

Read Reviews (31)

"...The IT Central Station Buyer s Guide, which ranks vendors based on reviews, ratings, comparisons, and other criteria, highlighted Vertica s core strengths in the cloud data warehouse market. ..." Vertica Ranked #1 Cloud Data Warehouse
Social Media Management with Social Media, Mobile and Mobile App

4.60/5 ★

Read Reviews (23)

"...Julia Frohwein Content and Social Media Manager IT Central Station May 05 2020 ..." Contrast Security Assess Reviews and Pricing
social media analytics

3.96/5 ★

Read Reviews (3)

"...Implementation Customer Data Integration Customer Experience Management Customer Information Management Social CRM Customer Feedback Management Live Chat Partner Relationship Management Customer Success Management Social Media Management Systems Social Media Analytics Software Digital Experience Platforms..."
Engaging And Following Up with Social Media and LinkedIn

4.63/5 ★

Read Reviews (14)

"...We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary. ..." Aruba Wireless vs. Cisco Wireless Comparison
PEER EXPERIENCES
Rating And Review Management

4.83/5 ★

Read Reviews (31)

"...The IT Central Station Buyer s Guide, which ranks vendors based on reviews, ratings, comparisons, and other criteria, highlighted Vertica s core strengths in the cloud data warehouse market. ..." Vertica Ranked #1 Cloud Data Warehouse
Social Media Management with Social Media, Mobile and Mobile App

4.60/5 ★

Read Reviews (23)

"...Julia Frohwein Content and Social Media Manager IT Central Station May 05 2020 ..." Contrast Security Assess Reviews and Pricing
social media analytics

4.60/5 ★

Read Reviews (3)

Engaging And Following Up with Social Media and LinkedIn

4.63/5 ★

Read Reviews (14)

"...We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary. ..." Aruba Wireless vs. Cisco Wireless Comparison

27+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1442 insights from peers and experts to help you assess how these PeerSpot (formerly IT Central Station) use cases fit your Marketing Data Intelligence needs.

Based on peer insights

Cuspera recommends PeerSpot (formerly IT Central Station) for

Use Cases Rating And Review Management , Social Media Management , Engaging And Following Up
Medium Social Media, Mobile, Mobile App
Features Dashboard, Personalization, Bot
Business Priorities Improve ROI, Acquire Customers, Enhance Customer Relationships

Frequently Asked Questions(FAQ)

for PeerSpot (formerly IT Central Station)

What is PeerSpot (formerly IT Central Station)?

PeerSpot is a buying intelligence platform that helps vendors reach buyers through the voice of their customers. It helps vendors capture and leverage the authentic product feedback that users want to see while conducting product research and due diligence.

What is PeerSpot (formerly IT Central Station) used for?

PeerSpot (formerly IT Central Station) is a Marketing Data Intelligence Software mainly used by its customers to Improve ROI and Acquire Customers by Rating And Review Management, Social Media Management and Engaging And Following Up .

What are the top features of PeerSpot (formerly IT Central Station)?

Dashboard, Personalization and bot are some of the top features of PeerSpot (formerly IT Central Station).

What are PeerSpot (formerly IT Central Station) alternatives?

ChannelMix, ReportGarden, Affinio and TrustRadius are popular alternatives for PeerSpot (formerly IT Central Station).

Where is PeerSpot (formerly IT Central Station) located?

PeerSpot (formerly IT Central Station) is headquartered at New York, NY.

Peers used PeerSpot (formerly IT Central Station) to Improve ROI and Acquire customers

Peer and Expert Opinion on Features

for PeerSpot (formerly IT Central Station)

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.41/5 ★

Read Reviews (30)
Personalization

4.66/5 ★

Read Reviews (23)
bot

4.37/5 ★

Read Reviews (22)
Alerts: popups & Notifications

4.25/5 ★

Read Reviews (14)
Recording

4.20/5 ★

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
Dashboard

4.41/5 ★

Read Reviews (30)
Personalization

4.66/5 ★

Read Reviews (23)
bot

4.37/5 ★

Read Reviews (22)
Alerts: popups & Notifications

4.25/5 ★

Read Reviews (14)
Recording

4.20/5 ★

Read Reviews (12)

IT and Other Capabilities

for PeerSpot (formerly IT Central Station)

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5 ★

Read Reviews (133)
Data Export

4.47/5 ★

Read Reviews (70)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5 ★

Read Reviews (133)
Data Export

4.47/5 ★

Read Reviews (70)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.50/5 ★

Read Reviews (136)
Chat Support

4.35/5 ★

Read Reviews (14)
Email Support

4.11/5 ★

Read Reviews (9)
Phone Support

4.11/5 ★

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.50/5 ★

Read Reviews (136)
Chat Support

4.35/5 ★

Read Reviews (14)
Email Support

4.11/5 ★

Read Reviews (9)
Phone Support

4.11/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (9)
Analytics

4.56/5 ★

Read Reviews (97)
Custom Reports

4.51/5 ★

Read Reviews (153)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (9)
Analytics

4.56/5 ★

Read Reviews (97)
Custom Reports

4.51/5 ★

Read Reviews (153)

Software Failure Risk Guidance

?

for PeerSpot (formerly IT Central Station)

Overall Risk Meter

Low Medium High

Top Failure Risks for PeerSpot (formerly IT Central Station)

Vendor Profile Details

Company Name

PeerSpot

Company Website

https://www.peerspot.com/

HQ Location

New York, NY

Employees

11-50

Social

Financials

PRIVATE