TrustRadius Overview
TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.
TrustRadius helps buyers make product decisions based on unbiased and insightful reviews. It also helps vendors tackle and scale the voice of their customers.
TrustRadius reviewers include end-users, implementers, consultants, business stakeholders, and decision-makers. All TrustRadius reviewers are authenticated via LinkedIn or their work email address before writing a review. Before publishing a review, TrustRadius research staff verifies that each reviewer has recent experience with the product. TrustRadius publish reviews from resellers but does not include the ratings in the overall score calculations. It is committed to ensuring all reviewers are providing quality, straightforward opinions that are trustable.
Cuspera Reviews
264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using TrustRadius.
Use Cases
Peers recommend Rating And Review Management , Collaboration , Customer Feedback Management , as the business use cases that they have been most satisfied while using TrustRadius.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.85/5 ★ |
"...We help buyers make confident decisions with in-depth reviews and ratings from real users...." Austin Startup Fundings: July 2019 |
| Collaboration with Video |
4.82/5 ★ |
"...Then, in February, we announced that BlueJeans was Named a 2019 Top Rated Web Conferencing Software by TrustRadius the most trusted research platform for technology buyers...." An Award Winning Year for BlueJeans |
| Customer Feedback Management with Social Media |
4.96/5 ★ |
"...User Satisfaction (social mentions): Best marketing software that includes awesome features which anyone can use easily. ..." The 20 Best Sales Intelligence Tools to Help Your Team be Successful |
| measuring customer satisfaction |
4.88/5 ★ |
"...No ratings provided User Satisfaction (social mentions): I was literally up and running within a few minutes...." Top 30 Free Web Scraping Software in 2019 |
| measuring net promoter score |
3.68/5 ★ |
"...Whether that means by sending referrals, writing a review, or even participating in different surveys like NPS. ..." What Advocate Marketing Software Is and Why You Should Use It |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.85/5 ★ |
"...We help buyers make confident decisions with in-depth reviews and ratings from real users...." Austin Startup Fundings: July 2019 |
|
| Collaboration with Video |
4.82/5 ★ |
"...Then, in February, we announced that BlueJeans was Named a 2019 Top Rated Web Conferencing Software by TrustRadius the most trusted research platform for technology buyers...." An Award Winning Year for BlueJeans |
|
| Customer Feedback Management with Social Media |
4.96/5 ★ |
"...User Satisfaction (social mentions): Best marketing software that includes awesome features which anyone can use easily. ..." The 20 Best Sales Intelligence Tools to Help Your Team be Successful |
|
| measuring customer satisfaction |
4.96/5 ★ |
| measuring net promoter score |
4.96/5 ★ |
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1309 insights from peers and experts to help you assess how these TrustRadius use cases fit your Marketing Data Intelligence needs.
Frequently Asked Questions(FAQ)
for TrustRadius
What is TrustRadius?
What is TrustRadius used for?
What are the top features of TrustRadius?
Who uses TrustRadius?
What are TrustRadius alternatives?
Where is TrustRadius located?
Popular Business Setting
for TrustRadius
Top Industries
- Information Technology and Services
- Construction
- Oil & Energy
Popular in
- Mid Market
- Large Enterprise
- Small Business
Peers used TrustRadius to Acquire customers and Enhance customer relationships
TrustRadius Alternatives
Peer and Expert Opinion on Features
for TrustRadius
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (41) |
| Landing page | Read Reviews (17) |
| Personalization | Read Reviews (16) |
| SEO | Read Reviews (15) |
| Recording | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (41) |
| Landing page | Read Reviews (17) |
| Personalization | Read Reviews (16) |
| SEO | Read Reviews (15) |
| Recording | Read Reviews (8) |
IT and Other Capabilities
for TrustRadius
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (79) |
| Data Export | Read Reviews (25) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (79) |
| Data Export | Read Reviews (25) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (70) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (70) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (98) |
| Custom Reports | Read Reviews (133) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (98) |
| Custom Reports | Read Reviews (133) |
Software Failure Risk Guidance
?for TrustRadius
Overall Risk Meter
Top Failure Risks for TrustRadius
Vendor Profile Details
HQ Location
9737 Great Hills Trail Suite 340 Austin, TX 78759
Employees
11-50
Social
Financials
Series C
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