TrustRadius Overview
TrustRadius helps buyers make informed product decisions with unbiased reviews and aids vendors in amplifying customer voices. Reviews are verified for authenticity and relevance before publication.
Use Cases
Customers recommend Rating And Review Management, Collaboration, Customer Feedback Management, as the business use cases that they have been most satisfied with while using TrustRadius.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TrustRadius.
TrustRadius Use-Cases and Business Priorities: Customer Satisfaction Data
TrustRadius works with different mediums / channels such as Video. and Social Media.
TrustRadius's features include Feedback Surveys, Landing Page, Personalization, etc. and TrustRadius support capabilities include 24/7 Support, Email Support, AI Powered, etc. also TrustRadius analytics capabilities include Analytics, and Custom Reports.
Reviews
"...What I liked the most about TrustRadius is that this is one of the best platforms which can help you in making business decisions with the transparent rating, reviews, and information...." Peer review by Project Team Member
Peer review evidence (same sources as the product rating summary)
"...Sending reviews to potential customers has helped us close more deals and close deals faster...." Peer review by AJ Bruno, President & Co-Founder, TrendKite
"...Then, in February, we announced that BlueJeans was Named a 2019 Top Rated Web Conferencing Software by TrustRadius the most trusted research platform for technology buyers...." An Award Winning Year for BlueJeans
"...This particular ranking means a lot for Comindware team because it is based on user satisfaction scores from verified TrustRadius reviews and fairly reflects customer sentiment. ..." Comindware Tracker got to the Top Workflow Management Software at Trustradius
TrustRadius, OWOX, Everflow, Upwave, CB Insights, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for TrustRadius
Top Industries
- Information Technology and Services
- Construction
- Oil & Energy
Popular in
- Mid Market
- Large Enterprise
- Small Business
TrustRadius is popular in Information Technology And Services, Construction, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.
TrustRadius Customer wins, Customer success stories, Case studies
What makes TrustRadius ideal for Rating And Review Management?
What benefits does TrustRadius offer for Collaboration?
What benefits does TrustRadius offer for Customer Feedback Management?
What solutions does TrustRadius provide for Competitive Intelligence?
How can TrustRadius optimize your Communication Management Workflow?
264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Flybuys - Retail - Large
The Good Feet Store - Retail - Medium
Box - Computer Software - Very Large
CentraState Healthcare System - Hospital & Health Care - Large
Samsung Electronics America - Consumer Electronics - Very Large
ANZ - Banking - Very Large
TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
Frequently Asked Questions (FAQ)
What buyers ask before choosing TrustRadius
What is TrustRadius?
TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.
TrustRadius helps buyers make product decisions based on unbiased and insightful reviews. It also helps vendors tackle and scale the voice of their customers.
TrustRadius reviewers include end-users, implementers, consultants, business stakeholders, and decision-makers. All TrustRadius reviewers are authenticated via LinkedIn or their work email address before writing a review. Before publishing a review, TrustRadius research staff verifies that each reviewer has recent experience with the product. TrustRadius publish reviews from resellers but does not include the ratings in the overall score calculations. It is committed to ensuring all reviewers are providing quality, straightforward opinions that are trustable.
What is TrustRadius used for?
What are the top features of TrustRadius?
Who uses TrustRadius?
What are TrustRadius alternatives?
Where is TrustRadius located?
Peers used TrustRadius for rating and review management and collaboration
TrustRadius Competitors
TrustRadius Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (98) |
| Custom Reports | Read Reviews (133) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (98) |
| Custom Reports | Read Reviews (133) |
TrustRadius Integrations
TrustRadius integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for TrustRadius
Software Failure Risk Guidance
?for TrustRadius
Overall Risk Meter
Top Failure Risks for TrustRadius
TrustRadius, Inc. News
SAP CX Wins TrustRadius Top Rated 2026: Earning Trust, Powering the Future of Agentic AI - SAP News Center
TrustRadius awarded SAP Customer Experience products, including SAP Sales Cloud, SAP Service Cloud, and SAP Commerce Cloud, as Top Rated for 2026. These awards are based on verified customer reviews and highlight the products' integration, reliability, and AI-powered workflows. TrustRadius emphasizes outcomes over marketing in its award criteria.
HG Insights Announces 2026 TrustRadius Trusted Seller Verification ...
TrustRadius, a subsidiary of HG Insights, has recognized 115 products from 52 vendors with its Trusted Seller verification. This program highlights vendors that maintain ethical review practices and accurate product information. The verification aims to boost buyer confidence by ensuring transparency and reliability in product reviews. TrustRadius emphasizes its commitment to authentic content through stringent criteria for this recognition.
HG Insights Announces 2026 TrustRadius Trusted Seller Verification ...
TrustRadius, part of HG Insights, has recognized 115 products from 52 vendors with its Trusted Seller verification, highlighting ethical review practices and accurate product information. This program, launched in 2025, underscores TrustRadius' commitment to transparency and buyer confidence in technology purchases.
PanTerra Networks has earned the TrustRadius Trusted Seller Verification
PanTerra Networks has earned the TrustRadius Trusted Seller Verification, a recognition for companies that uphold high standards of transparency and ethical review sourcing. This verification highlights PanTerra's commitment to providing accurate information and unbiased reviews, positioning it as a trusted provider on the TrustRadius platform.
TrustRadius, Inc. Profile
HQ Location
9737 Great Hills Trail Suite 340 Austin, TX 78759
Employees
11-50
Social
Financials
SERIES C
