TrustRadius Overview

TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.

TrustRadius helps buyers make product decisions based on unbiased and insightful reviews. It also helps vendors tackle and scale the voice of their customers.

TrustRadius reviewers include end-users, implementers, consultants, business stakeholders, and decision-makers. All TrustRadius reviewers are authenticated via LinkedIn or their work email address before writing a review. Before publishing a review, TrustRadius research staff verifies that each reviewer has recent experience with the product. TrustRadius publish reviews from resellers but does not include the ratings in the overall score calculations. It is committed to ensuring all reviewers are providing quality, straightforward opinions that are trustable.

Cuspera Reviews

264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using TrustRadius.

Other priorities:

  • Improve ROI
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Manage Risk
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Collaboration , Customer Feedback Management , as the business use cases that they have been most satisfied while using TrustRadius.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management

4.85/5

Read Reviews (108)

"...We help buyers make confident decisions with in-depth reviews and ratings from real users...." Austin Startup Fundings: July 2019
Collaboration with Video

4.82/5

Read Reviews (85)

"...Then, in February, we announced that BlueJeans was Named a 2019 Top Rated Web Conferencing Software by TrustRadius the most trusted research platform for technology buyers...." An Award Winning Year for BlueJeans
Customer Feedback Management with Social Media

4.96/5

Read Reviews (38)

"...User Satisfaction (social mentions): Best marketing software that includes awesome features which anyone can use easily. ..." The 20 Best Sales Intelligence Tools to Help Your Team be Successful
measuring customer satisfaction

4.88/5

Read Reviews (18)

"...No ratings provided User Satisfaction (social mentions): I was literally up and running within a few minutes...."
measuring net promoter score

3.68/5

Read Reviews (1)

"...Whether that means by sending referrals, writing a review, or even participating in different surveys like NPS. ..."
PEER EXPERIENCES
Rating And Review Management

4.85/5

Read Reviews (108)

"...We help buyers make confident decisions with in-depth reviews and ratings from real users...." Austin Startup Fundings: July 2019
Collaboration with Video

4.82/5

Read Reviews (85)

"...Then, in February, we announced that BlueJeans was Named a 2019 Top Rated Web Conferencing Software by TrustRadius the most trusted research platform for technology buyers...." An Award Winning Year for BlueJeans
Customer Feedback Management with Social Media

4.96/5

Read Reviews (38)

"...User Satisfaction (social mentions): Best marketing software that includes awesome features which anyone can use easily. ..." The 20 Best Sales Intelligence Tools to Help Your Team be Successful
measuring customer satisfaction

4.96/5

Read Reviews (18)

measuring net promoter score

4.96/5

Read Reviews (1)

54+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1309 insights from peers and experts to help you assess how these TrustRadius use cases fit your Marketing Data Intelligence needs.

Frequently Asked Questions(FAQ)

for TrustRadius

What is TrustRadius?

TrustRadius a marketing data intelligence platform and is a review site for business technology. It helps to enhance customer relationships and launch new products.

What is TrustRadius used for?

TrustRadius is a Marketing Data Intelligence Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Collaboration and Customer Feedback Management .

What are the top features of TrustRadius?

Feedback surveys, Landing page and Personalization are some of the top features of TrustRadius.

Who uses TrustRadius?

TrustRadius is used by Information Technology And Services, Construction and Oil & Energy among other industries.

What are TrustRadius alternatives?

Capterra, IT Central Station, G2 Seller Solutions and TrackMaven are popular alternatives for TrustRadius.

Where is TrustRadius located?

TrustRadius is headquartered at 9737 Great Hills Trail Suite 340 Austin, TX 78759.

Popular Business Setting

for TrustRadius

Top Industries

  • Information Technology and Services
  • Construction
  • Oil & Energy

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peers used TrustRadius to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for TrustRadius

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.46/5

Read Reviews (41)
Landing page

4.34/5

Read Reviews (17)
Personalization

4.24/5

Read Reviews (16)
SEO

4.64/5

Read Reviews (15)
Recording

4.64/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.46/5

Read Reviews (41)
Landing page

4.34/5

Read Reviews (17)
Personalization

4.24/5

Read Reviews (16)
SEO

4.64/5

Read Reviews (15)
Recording

4.64/5

Read Reviews (8)

IT and Other Capabilities

for TrustRadius

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.70/5

Read Reviews (79)
Data Export

4.60/5

Read Reviews (25)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.70/5

Read Reviews (79)
Data Export

4.60/5

Read Reviews (25)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (70)
Email Support

4.42/5

Read Reviews (5)
Phone Support

4.20/5

Read Reviews (3)
Chat Support

4.08/5

Read Reviews (17)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (70)
Email Support

4.42/5

Read Reviews (5)
Phone Support

4.20/5

Read Reviews (3)
Chat Support

4.08/5

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (14)
Analytics

4.84/5

Read Reviews (98)
Custom Reports

4.61/5

Read Reviews (133)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (14)
Analytics

4.84/5

Read Reviews (98)
Custom Reports

4.61/5

Read Reviews (133)

Software Failure Risk Guidance

?

for TrustRadius

Overall Risk Meter

Low Medium High

Top Failure Risks for TrustRadius

Vendor Profile Details

Company Name

Trustradius

Year Founded

2012

HQ Location

9737 Great Hills Trail Suite 340 Austin, TX 78759

Employees

11-50

Social

Financials

Series C