TrustRadius Overview
This is a summary of the comprehensive capabilities and benefits of TrustRadius based on over 1309 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TrustRadius, Capterra, PeerSpot (formerly IT Central Station), G2 Seller Solutions, TrackMaven, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TrustRadius is right for your needs? Our Cuspera AI engine can evaluate how TrustRadius fits your specific business needs, industry, and context. Get your personalized assessment report today.
TrustRadius supports business activities such as:
- Rating And Review Management
- Collaboration
- Customer Feedback Management
- Competitive Intelligence
- Communication Management
TrustRadius can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Improve Digital And Social Presence, Grow Market Share, etc. It can help manage these activities if you use Video and Social Media for these needs. As a solution, TrustRadius's capabilities include Feedback Surveys, Landing Page, Personalization, etc.
TrustRadius was founded in 2012. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...TrustRadius surveyed B2B buyers on the subject of online reviews vs. case studies...." Is There Such A Thing As Too Much Social Proof?
Cuspera Reviews
264 buyers and buying teams have used Cuspera to assess how well TrustRadius solved their Marketing Data Intelligence needs. Cuspera uses 1309 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using TrustRadius.
Use Cases
Peers recommend Rating And Review Management , Collaboration , Customer Feedback Management , as the business use cases that they have been most satisfied while using TrustRadius.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.85/5 ★ |
"...TrustRadius surveyed B2B buyers on the subject of online reviews vs. case studies...." Is There Such A Thing As Too Much Social Proof? |
| Collaboration with Video |
4.82/5 ★ |
"...Last week we told you that Aragon Research had named us a leader in their Web and Video Conferencing Globe, and now TrustRadius has named GoToMeeting a 2019 Top-Rated Web Conferencing Software Provider! Established in 2013, TrustRadius has become the most trusted site for B2B software reviews...." GoToMeeting Recognized as a 2019 Top-Rated Web Conferencing Software by TrustRadius |
| Customer Feedback Management with Social Media |
4.96/5 ★ |
"...According to Megan Headley, VP of Research at TrustRadius, Couchbase has won a Top Rated award from TrustRadius for NoSQL databases determined directly off customer feedback...." Couchbase Top Rated by Customers |
| measuring customer satisfaction |
4.88/5 ★ |
"...The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores...." The Top Rated ERP Software for 2019 from TrustRadius |
| measuring net promoter score |
3.68/5 ★ |
"...Whether that means by sending referrals, writing a review, or even participating in different surveys like NPS. ..." What Is Advocate Marketing Software And Why You Should Use It |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.85/5 ★ |
"...TrustRadius surveyed B2B buyers on the subject of online reviews vs. case studies...." Is There Such A Thing As Too Much Social Proof? |
|
| Collaboration with Video |
4.82/5 ★ |
"...Last week we told you that Aragon Research had named us a leader in their Web and Video Conferencing Globe, and now TrustRadius has named GoToMeeting a 2019 Top-Rated Web Conferencing Software Provider! Established in 2013, TrustRadius has become the most trusted site for B2B software reviews...." GoToMeeting Recognized as a 2019 Top-Rated Web Conferencing Software by TrustRadius |
|
| Customer Feedback Management with Social Media |
4.96/5 ★ |
"...According to Megan Headley, VP of Research at TrustRadius, Couchbase has won a Top Rated award from TrustRadius for NoSQL databases determined directly off customer feedback...." Couchbase Top Rated by Customers |
|
| measuring customer satisfaction |
4.96/5 ★ |
| measuring net promoter score |
4.96/5 ★ |
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1309 insights from peers and experts to help you assess how these TrustRadius use cases fit your Marketing Data Intelligence needs.
Frequently Asked Questions(FAQ)
for TrustRadius
What is TrustRadius?
What is TrustRadius used for?
What are the top features of TrustRadius?
Who uses TrustRadius?
What are TrustRadius alternatives?
Where is TrustRadius located?
Popular Business Setting
for TrustRadius
Top Industries
- Information Technology and Services
- Construction
- Oil & Energy
Popular in
- Mid Market
- Large Enterprise
- Small Business
Peers used TrustRadius to Acquire customers and Enhance customer relationships
TrustRadius Alternatives
Peer and Expert Opinion on Features
for TrustRadius
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (41) |
| Landing page | Read Reviews (17) |
| Personalization | Read Reviews (16) |
| SEO | Read Reviews (15) |
| Recording | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (41) |
| Landing page | Read Reviews (17) |
| Personalization | Read Reviews (16) |
| SEO | Read Reviews (15) |
| Recording | Read Reviews (8) |
IT and Other Capabilities
for TrustRadius
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (79) |
| Data Export | Read Reviews (25) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (79) |
| Data Export | Read Reviews (25) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (70) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (70) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (3) |
| Chat Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (98) |
| Custom Reports | Read Reviews (133) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (14) |
| Analytics | Read Reviews (98) |
| Custom Reports | Read Reviews (133) |
Software Failure Risk Guidance
?for TrustRadius
Overall Risk Meter
Top Failure Risks for TrustRadius
Vendor Profile Details
HQ Location
9737 Great Hills Trail Suite 340 Austin, TX 78759
Employees
11-50
Social
Financials
SERIES C
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