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TeamViewer vs Citrix Platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of TeamViewer vs. Citrix Platform is based on a specific set of business needs and context. The comparison uses 24518 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing TeamViewer and Citrix Platform

TeamViewer, Citrix Platform, Miro, Salesforce Chatter, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

TeamViewer covers Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

Citrix Platform focuses on Collaboration, Workflow Management, Engagement Management, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo TeamViewer

Focus area

TeamViewer is better than Citrix Platform for

Software Failure Risk

  • low

logo Citrix Platform

Focus area

Software Failure Risk

  • low

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Everything you need for your application delivery infrastructure

Age

1989

Financials

M&A

Business Need

Total Processes
(we found evidences for)

81

31

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


conference call management


training & onboarding


sales call management

meeting management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content management


workflow management


contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management



performance management


distribution management


trade show marketing


social media management


international marketing



billing and invoice management


touchpoint management


channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Increase sales & revenue

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • offline

  • e-mail

  • on premises

  • chat

  • point of sale

  • video

  • phone calls

  • Skype

  • social media

  • Instagram

  • channel partners

  • Slack

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 13 more
  • offline

  • e-mail

  • on premises

  • chat

  • point of sale

  • video

  • phone calls

  • Skype

  • social media

  • Instagram

  • channel partners

  • Slack

  • mobile

  • mobile app

  • user generated content

  • blogs

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting