cuspera logo CUSPERA

SAP Customer Data Management vs Amperity Customer Data Management: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Customer Data Management vs. Amperity Customer Data Management is based on a specific set of business needs and context. The comparison uses 1958 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Customer Data Management and Amperity Customer Data Management

SAP Customer Data Management, Amperity Customer Data Management, Squirro, ONEcount CDP, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Customer Data Management covers Engagement Management with Website, Loyalty Management with Social Media, Social Media Management with Social Media, Product Marketing, etc.

Amperity Customer Data Management focuses on Engagement Management, Loyalty Management, Lifetime Value Management, Advertisement, etc.

"Franklin Covey has chosen SAP’s Customer Data Cloud to help us remain customercentric. In using their platform to house customer data in a single location and secure it,ensures that ourcustomers are always at the top of our priority list. " - Blaine Carter

"Before Amperity we had much higher degrees of latency, keeping our teams from being able to make quick decisions in the best interest of our membership and the business. With Amperity we're mitigating some of these roadblocks and can see the future ...where our execution speed is vastly improved, all the while adding intelligence to the most important things. " - Brian Knollenberg

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Customer Data Management

Focus area

Software Failure Risk

  • low

logo Amperity Customer Data Management

Focus area

Software Failure Risk

  • low

About

Business growth by unlocking the power of customer data management

Customer Data Platform built for the needs of the enterprise

Age

1972

Financials

IPO

Business Need

Total Processes
(we found evidences for)

49

56

Total Goals
(we found evidences for)

11

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customise loyalty program


social media management

scheduling post to social media

managing social media account

social media analytics



products & pricelist management


lifetime value management


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications

tracking & monitoring communications


relationship management


segmentation and targeting


helpdesk management




campaign management


relationship marketing



channel management



customer feedback management


training & onboarding


lead qualification



conversion management


customer case management



generation of new leads


personalized marketing



contact list management


competitive intelligence


community marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Increase customer life time value

  • Improve ROI

  • Improve brand engagement

  • Grow market share

  • Launch new products

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Increase average basket value

  • Manage risk

  • See 11 more

Top Channels

Channels Used

  • offline

  • website

  • social media

  • e-mail

  • point of sale

  • Facebook

  • omnichannel

  • user generated content

  • blogs

  • video

  • mobile

  • mobile app

  • promotions

  • on premises

  • review sites

  • Tripadvisor

  • See 13 more
  • offline

  • website

  • social media

  • e-mail

  • point of sale

  • Facebook

  • omnichannel

  • user generated content

  • blogs

  • video

  • mobile

  • mobile app

  • promotions

  • on premises

  • review sites

  • Tripadvisor

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting