SalesNOW vs. Bitrix24: Comparing Best CRM Solutions 2026

Overview: SalesNOW and Bitrix24 as CRM Category solutions.

SalesNOW: SalesNOW is a mobile CRM solution providing real-time access to customer information and sales performance insights. Its features include contact management, sales forecasting, and email marketing.

Bitrix24: Bitrix24 provides dozens of free tools for client management, tasks, projects, and customer support. Internal communications and e-commerce are also supported on this single platform.

This comparison of SalesNOW vs. Bitrix24 draws on 5666 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

SalesNOW supports Sales activity tracking and management, CRM reporting and tracking for senior living, Mobile access to customer data.

Bitrix24 supports Remote team collaboration and communication, Hotel booking and guest management, Client and sales management, Client, sales, and team management, etc.

Evidence shows that both products are used for Customer relationship management, Sales management.

SalesNOW also covers CRM customization.

Bitrix24 also covers Project management, CRM implementation, Workflow automation, Customer engagement, etc.

Top use cases: SalesNOW vs Bitrix24

Use cases tied to SalesNOW and Bitrix24 from verified data sources. Click any use case for supporting evidences.

SalesNOW Bitrix24

Top Capabilities: SalesNOW vs Bitrix24

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

SalesNOW
Shared
Bitrix24
Shared by both · Topics
SalesNOW only
Bitrix24 only

Deployed Industries: SalesNOW vs Bitrix24

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

SalesNOW
Shared
Bitrix24
Shared by both · Industries
SalesNOW only
Bitrix24 only

Deployed Market Segments: SalesNOW vs Bitrix24

Share of peer evidence by company size for SalesNOW and Bitrix24. Each product segments add up to 100%. Click any segment for supporting evidence.

SalesNOW 100%
Bitrix24 100%

SalesNOW and Bitrix24: Best activities based on customer satisfaction

SalesNOW in Action: Unique Activities

What Are the key features of SalesNOW for Sales Document Management?
SalesNOW enables users to create and manage sales documents like quotes and sales orders directly from deal records. These documents can be easily shared with customers and stored securely within the system. SalesNOW also allows users to track relationships and access critical sales information from mobile devices.
"...That it was helpful to see what we had in quotes and what we won as a job...." Peer review by Jill A., CFO, Management Consulting
How efficiently Does SalesNOW manage your Campaign Management?
SalesNOW facilitates campaign management by enabling businesses to create targeted marketing programs. The platform integrates with industry-leading email marketing programs, allowing for seamless communication with customers. SalesNOW provides tools for tracking campaign effectiveness, measuring results, and associating leads and deals with specific campaigns.
"...Marketing Campaigns. ..." SalesNOW One Low Price What's Included? Everything!
How can SalesNOW optimize your Contact List Management Workflow?
SalesNOW enables users to organize and manage contacts, including customers, leads, deals, and cases. nThe platform allows for centralized access to contact information and integrates with mobile devices, updating contact lists and calendars automatically. nSalesNOW provides a comprehensive view of contact interactions, including notes, call logs, and emails, facilitating relationship management.
"...Helps us to organize contacts and the customer service is always fast and friendly...." Peer review by Darci P., Transaction Coordinator, Real Estate
How does SalesNOW facilitate Engagement Management?
The system facilitates follow-up management by scheduling calls, meetings, and tasks. It automatically assigns and tracks follow-up activities. Sales representatives can also easily reassign leads or deals for follow-up.
"...Reports are easily ran and notes can be followed up on easily...." Peer review by Denise Summers, Manufacturing
Why is SalesNOW the best choice for Lead Tracking?
SalesNOW offers a comprehensive lead tracking system. The system captures and tracks leads from various sources, enabling businesses to monitor their progress throughout the sales funnel. This functionality allows companies to gain insights into lead performance, shorten sales cycles, and optimize their sales efforts.
"...Ease to Use Easy to Navigate Ability to Track from Prospect to Sale & from Sale through Installation/Project Completion Customized Notifications Customized Reporting Cost-Effective - Great Value . ...." Peer review by Mike B., President, Mechanical or Industrial Engineering

Bitrix24 in Action: Unique Activities

What Are the key features of Bitrix24 for Collaboration?
Bitrix24 facilitates collaboration through features such as instant messaging, video conferencing, task management, and document sharing. The platform is designed to streamline communication and teamwork across departments. While the software excels at collaboration, it may not be suitable for projects requiring robust editorial features.
"...Also this software is the best user-customer collaboration by simplifying communication regime at all levels...." Peer review by Henry K, Assistant reseach manager, Accounting
What Are the key features of Bitrix24 for Communication Management?
Bitrix24 facilitates communication and collaboration for teams through various channels, including messaging, video conferencing, and email. It allows users to manage projects, schedule meetings, and track customer interactions. The platform's email functionality is not fully integrated with external email clients, limiting seamless email tracking and event invitations.
"...I highly recommend the use of Bitrix24 for product management and internal communications...." Peer review by Dangote N, AIX Specialist
What makes Bitrix24 ideal for Workflow Management?
Bitrix24 offers comprehensive workflow management capabilities that include project organization, task assignment, automation, and calendar-based scheduling. It provides a centralized platform for managing workflows, projects, and communication. Bitrix24's workflow management functionality is limited by its complex interface, which can be difficult to navigate for new users.
"...Britix24 software is an amazing time tracking as well as workflow tracking and reporting at all times enhancing software's efficiency...." Peer review by Henry K, Assistant reseach manager, Accounting

Integrations

Ecosystem partners each product commonly connects with.

Bitrix24

Zapier
4.7
Asana
4.4
Aweber
4.2
MongoDB
4.5
Slack
4.7
ActiveCampaign
4.5

News

Latest Bitrix24 news

Bitrix24 Enhances Subscription Management Tools to Improve Operational ...

Bitrix24 has updated its Subscription section to enhance subscription management tools, offering features like centralized plan oversight, usage tracking, and a new Apply Coupon feature. These updates aim to streamline operations, improve cost management, and provide flexibility for businesses. The platform also introduces a Trial mode for users to explore advanced features, supporting informed decision-making.

27/02/2026 - source