Comparison Summary
This comparison report of Salesforce Commerce Cloud vs. EKM is based on a specific set of business needs and context. The comparison uses 1771 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Commerce Cloud and EKM
Salesforce Commerce Cloud, EKM, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.
EKM focuses on Loyalty Management with User Generated Content, Communication Management with Social Media, Social Media Management with Social Media, Sales Document Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Commerce Cloud
Focus area
Salesforce Commerce Cloud is better than EKM for
Software Failure Risk
About
Commerce Cloud: Customer Experience & Retail ... - Salesforce.com
ekm.com - The Leading UK Ecommerce Wesbite Platform
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
77
45
Total Goals
(we found evidences for)
13
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Build brand awareness
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve efficiency
- See 10 more
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Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
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Improve digital and social presence
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Build brand awareness
-
Scale best practices
-
Launch new products
-
Improve efficiency
-
Grow market share
- See 6 more
Top Channels
Channels Used
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social media
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website
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user generated content
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blogs
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e-mail
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offline
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point of sale
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promotions
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display advertisement
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newsletter
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video
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Facebook
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Twitter
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phone calls
- See 11 more
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social media
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website
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user generated content
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blogs
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e-mail
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offline
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point of sale
-
promotions
-
display advertisement
-
newsletter
-
video
-
Facebook
-
Twitter
-
phone calls
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
