EKM Overview
This is a summary of the comprehensive capabilities and benefits of EKM based on over 629 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
EKM, Liana®Cloud Commerce, Sellfy, Shift4shop, SellerDeck, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if EKM is right for your needs? Our Cuspera AI engine can evaluate how EKM fits your specific business needs, industry, and context. Get your personalized assessment report today.
EKM supports business activities such as:
- Loyalty Management
- Sending & Publishing Communications
- Helpdesk Management
- Products & Pricelist Management
- Engaging And Following Up
EKM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Build Brand Awareness, etc. It can help manage these activities if you use User Generated Content Blogs Social Media etc. for these needs. As a solution, EKM's capabilities include SEO, Alerts: Popups & Notifications, Personalization, etc.
EKM Information Technology and Services Vertical is its biggest customer base.
Reviews
"...+ VAT / M Client-base Plotterbase J&C Martin Laurel Funeral Flowers Optimum Beauty shop Benefits Continuous Website evolution Seamless Online selling Loyalty points Advanced Inventory management Bulk discounts Official Website https://www.ekm.com/ 11...." 30 Best eCommerce Marketing Tools to Grow Your Business
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well EKM solved their E-Commerce Platform needs. Cuspera uses 629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using EKM.
Use Cases
Peers recommend Loyalty Management , Sending & Publishing Communications , Helpdesk Management , as the business use cases that they have been most satisfied while using EKM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with User Generated Content and Blogs |
4.76/5 ★ |
"...+ VAT / M Client-base Plotterbase J&C Martin Laurel Funeral Flowers Optimum Beauty shop Benefits Continuous Website evolution Seamless Online selling Loyalty points Advanced Inventory management Bulk discounts Official Website https://www.ekm.com/ 11...." 30 Best eCommerce Marketing Tools to Grow Your Business |
| customise loyalty program |
4.07/5 ★ |
"...Customer loyalty points...." Amazing features - the full list |
| identify target customers |
3.37/5 ★ |
"...d like to accept, giving you the power to target customers all over the world. ..." Amazing features - the full list |
| Sending & Publishing Communications with Social Media and E-Mail |
4.52/5 ★ |
"...EKM takes the everyday hassle out of it, before I was having to contact customers sending messages back and forth, all thats gone now, so the time its saved me is unreal...." Peer review by Catherine Bamber, Little Things to Cherish, Little Things to Cherish |
| Helpdesk Management with Website |
3.49/5 ★ |
"...Easy to follow support guides offer help on every aspect of EKM...." Amazing features - the full list |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with User Generated Content and Blogs |
4.76/5 ★ |
"...+ VAT / M Client-base Plotterbase J&C Martin Laurel Funeral Flowers Optimum Beauty shop Benefits Continuous Website evolution Seamless Online selling Loyalty points Advanced Inventory management Bulk discounts Official Website https://www.ekm.com/ 11...." 30 Best eCommerce Marketing Tools to Grow Your Business |
|
| customise loyalty program |
4.76/5 ★ |
| identify target customers |
4.76/5 ★ |
| Sending & Publishing Communications with Social Media and E-Mail |
4.52/5 ★ |
"...EKM takes the everyday hassle out of it, before I was having to contact customers sending messages back and forth, all thats gone now, so the time its saved me is unreal...." Peer review by Catherine Bamber, Little Things to Cherish, Little Things to Cherish |
|
| Helpdesk Management with Website |
3.49/5 ★ |
"...Easy to follow support guides offer help on every aspect of EKM...." Amazing features - the full list |
|
30+ more Business Use Cases
Our AI advisor, Wyz, harnessed 629 insights from peers and experts to help you assess how these EKM use cases fit your E-Commerce Platform needs.
Frequently Asked Questions(FAQ)
for EKM
What is EKM?
What is EKM used for?
What are the top features of EKM?
Who uses EKM?
What are EKM alternatives?
Where is EKM located?
Popular Business Setting
for EKM
Top Industries
- Information Technology and Services
- Mechanical or Industrial Engineering
- Real Estate
Popular in
- Small Business
- Mid Market
Peers used EKM to Acquire customers and Enhance customer relationships
EKM Alternatives
Peer and Expert Opinion on Features
for EKM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (30) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Personalization | Read Reviews (8) |
| Templates | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (30) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Personalization | Read Reviews (8) |
| Templates | Read Reviews (5) |
IT and Other Capabilities
for EKM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (34) |
| Data Import | Read Reviews (45) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (34) |
| Data Import | Read Reviews (45) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (70) |
| Email Support | Read Reviews (4) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (70) |
| Email Support | Read Reviews (4) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (105) |
| Analytics | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (105) |
| Analytics | Read Reviews (14) |
Software Failure Risk Guidance
?for EKM
Overall Risk Meter
Top Failure Risks for EKM
Vendor Profile Details
Company Name
Ekm Systems
Company Website
https://www.ekm.com/HQ Location
Caxton Road, Fulwood, Preston, Lancashire PR2 9ZB, GB
Employees
11-50
Social
Financials
PRIVATE
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