EKM Overview

EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.

Use Cases

Customers recommend Loyalty Management, Sending & Publishing Communications, Helpdesk Management, as the business use cases that they have been most satisfied with while using EKM.

Other use cases:

  • Products & Pricelist Management
  • Engaging And Following Up
  • Scheduling Post To Social Media
  • Digital Signature
  • Order Management
  • Advertisement
  • Engaging On Social Media
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using EKM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Scale Best Practices
  • Launch New Products
  • Improve Efficiency
  • Grow Market Share
See all business priorities See less business priorities

EKM Use-Cases and Business Priorities: Customer Satisfaction Data

EKM works with different mediums / channels such as User Generated Content. Blogs. Social Media etc.

EKM's features include SEO, Alerts: Popups & Notifications, Personalization, etc. and EKM support capabilities include Chat Support, 24/7 Support, Email Support, etc. also EKM analytics capabilities include Custom Reports, and Analytics.

Reviews

"EKM have been brilliant. If we ring them with a problem, someone comes straight back to us and helps us, and they've really got into the grander detail of what we need and executed it really well." - Simon Carter

Peer review evidence (same sources as the product rating summary)

"...Submit your products to Google Shopping, create a blog for your shop, or set up a loyalty points system - the possibilities are endless...." Sell online with EKM
"...Social network integration Send your products viral with EKM s social integration...." Marketing your online shop with EKM
"...Easy to follow support guides offer help on every aspect of EKM...." Amazing features - the full list

EKM, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for EKM

Top Industries

  • Information Technology and Services
  • Mechanical or Industrial Engineering
  • Real Estate

Popular in

  • Small Business
  • Mid Market

EKM is popular in Information Technology And Services, Mechanical Or Industrial Engineering, and Real Estate and is widely used by Small Business, and Mid Market,

EKM Customer wins, Customer success stories, Case studies

How can EKM optimize your Loyalty Management Workflow?

How does EKM facilitate Sending & Publishing Communications?

How does EKM address your Products & Pricelist Management Challenges?

What Are the key features of EKM for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well EKM solved their E-Commerce Software needs. Cuspera uses 629 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

CUSTOMERS TESTIMONIALS
EKM testimonial

Simon Carter

EKM have been brilliant. If we ring them with a problem, someone comes straight back to us and helps us, and they've really got into the grander detail of what we need and executed it really well. Testimonial By Simon Carter
EKM testimonial

Seabirds

Easy to use. Always get the advice that we need. Can contact them very quickly and they're always available during working hours because they're based in the UK. Testimonial By Seabirds
EKM testimonial

Keith Builders Merchants

If we have any issues we’ve got an account manager on hand to talk to that can talk us through it, but from day one we’ve been able to do everything ourselves with ease. Testimonial By Keith Builders Merchants
CUSTOMERS TESTIMONIALS
EKM testimonial

Simon Carter

EKM have been brilliant. If we ring them with a problem, someone comes straight back to us and helps us, and they've really got into the grander detail of what we need and executed it really well. Testimonial By Simon Carter
EKM testimonial

Seabirds

Easy to use. Always get the advice that we need. Can contact them very quickly and they're always available during working hours because they're based in the UK. Testimonial By Seabirds
EKM testimonial

Keith Builders Merchants

If we have any issues we’ve got an account manager on hand to talk to that can talk us through it, but from day one we’ve been able to do everything ourselves with ease. Testimonial By Keith Builders Merchants
 

How Gazegill Organics Is Using EKM SEO To Simplify SEO And Save Time

Gazegill Organics, a long-time customer of EKM, has adopted EKM SEO to streamline their SEO efforts. The tool's automation features have simplified on-page SEO tasks, saving time and reducing manual ...work. Gazegill reports positive initial feedback, highlighting the tool's ease of use and quick insights. The automation aspect is particularly valued for maintaining control over SEO implementations.

Read on →
 

The Willoughby Book Club - Retail - Small

Willoughby Waterleys, UK

The Willoughby Book Club used EKM to launch their personalized book subscription service. Adam and Chloe started the business after seeing a gap in the market for monthly book gifts. EKM's platform h...elped them manage their product range and market their business. They recommend using EKM's additional features for growth. The business operates from Willoughby Waterleys in the UK.

 

Little Things to Cherish - Retail - Small

UK

EKM helped Little Things to Cherish save time by automating customer communications. Before EKM, the owner spent hours messaging customers. Now, she can focus on creating hand-illustrated art. The pl...atform removed business hassles and made running an online shop easier. Part of the business proceeds go to charity.

 

The Lampshade Company - Retail - Small

Colchester, UK

The Lampshade Company used EKM to launch their online shop. They started in a spare bedroom in 2011 and now have a small team. EKM helped them sell unique lampshades to both domestic and commercial c...lients. Their website won the 2015 Essex Digital Award for Small Business Website. EKM supported their growth from a home business to an award-winning retailer.

 

GWR Fasteners - Manufacturing - Small

UK

GWR Fasteners used EKM to launch their online shop. The founders had no IT or web development experience. EKM's templates made it easy for them to build their ecommerce site. The support team was alw...ays available to help. GWR Fasteners found the platform simple and effective for their needs.

 

AE Williams - Consumer Goods - Small

Birmingham, UK

EKM helped AE Williams, a historic pewter company, move into ecommerce. The company used EKM's online live chat to engage customers in real time. This feature made conversations feel like text messag...es. AE Williams found the tool engaging for their customers. EKM enabled a traditional business to sell online.

EKM The UK's Number 1 Online Shop Provider

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Frequently Asked Questions (FAQ)

What buyers ask before choosing EKM

What is EKM?

EKM is an eCommerce platform and online store builder that is primarily designed for UK based eCommerce businesses. The software can be used for starting an online business B2B or B2C, or for connecting to a marketplace.

EKM’s Shop Design feature provides customizable themes, logo builder, Call to action features for creating purchase urgency through countdown timers, stock warnings and more. The Evolution Mode ensures that the software is continually optimized for user experience, performance and features, at no extra cost.

EKM provides order processing tools that can be accessed from any device, with the facility to view customer information, set order restrictions, make quick announcements such as free delivery or promotions. EKM’s Marketing feature includes tools for SEO optimization, Email marketing templates, abandoned cart retargeting by reaching out to customers through customizable emails, Live Chat that can be added with a single click and more.

What is EKM used for?

EKM is a E-Commerce Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Loyalty Management, Sending & Publishing Communications and Helpdesk Management .

What are the top features of EKM?

SEO, Alerts: popups & Notifications and Personalization are some of the top features of EKM.

Who uses EKM?

EKM is used by Information Technology And Services, Mechanical Or Industrial Engineering and Real Estate among other industries.

What are EKM alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for EKM.

Where is EKM located?

EKM is headquartered at Caxton Road, Fulwood, Preston, Lancashire PR2 9ZB, GB.
lightning

Peers used EKM for loyalty management and sending & publishing communications

EKM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.75/5

Read Reviews (105)
Analytics

4.11/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.75/5

Read Reviews (105)
Analytics

4.11/5

Read Reviews (14)

Software Failure Risk Guidance

?

for EKM

Overall Risk Meter

Low Medium High

Top Failure Risks for EKM

EKM Systems Ltd News

Product

Launching Your SEO Strategy With EKM SEO

EKM has launched EKM SEO, an AI-driven tool designed to enhance SEO strategies for businesses. The tool, powered by AI assistant SEB, offers precision targeting, competitor analysis, and keyword optimization. It integrates with Google accounts to refine strategies and improve visibility, engagement, and traffic. EKM SEO aims to tailor SEO efforts to business needs, ensuring optimized pages and effective keyword use.

EKM Systems Ltd Profile

Company Name

EKM Systems Ltd

Company Website

https://www.ekm.com/

HQ Location

Caxton Road, Fulwood, Preston, Lancashire PR2 9ZB, GB

Employees

11-50

Social

Financials

PRIVATE