Overview: EKM and ShippingEasy as E-Commerce Platform Category solutions.

EKM and ShippingEasy cater to unique e-commerce needs through distinct functionalities. EKM shines in loyalty, social media, and sales document management, aligning with businesses in IT and large enterprises. ShippingEasy excels in helpdesk, campaign, and communication management, favored by retail and consumer goods sectors. EKM focuses on acquiring customers and enhancing brand awareness, while ShippingEasy elevates customer relationships and increases sales by providing versatile support and integration options.

EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.

ShippingEasy: ShippingEasy is an intuitive shipping automation platform providing discounted USPS and UPS rates. It offers award-winning support for online shipping needs.

EKM and ShippingEasy: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

EKM facilitates loyalty, social media, and sales document management, meeting operational needs to enhance sales and communication strategies. read more →

ShippingEasy optimizes helpdesk, campaign, and communication management, serving workflows with robust support and campaign capabilities. read more →

Business Goals

EKM supports acquiring customers and enhancing customer relationships, pivotal for businesses aiming to improve social presence and brand awareness. read more →

ShippingEasy focuses on enhancing customer relationships and increasing sales revenue, essential for businesses looking to scale and boost ROI. read more →

Core Features

EKM offers data export, custom reports, and ease of migration, catering to IT and enterprise needs for secure and integrative functionality. read more →

ShippingEasy provides integration, custom reports, and data import, matching retail sector demands for analytics and seamless data usage. read more →

Vendor Support

EKM offers 24/7 chat and email support, focusing on operational needs of IT enterprises with preference towards immediate assistance. read more →

ShippingEasy delivers extensive 24/7 phone and chat support, aligning with varied segments like retail needing comprehensive customer service. read more →

Segments and Industries

EKM primarily serves large enterprises in IT and industrial engineering, reflecting a strong alignment with complex system needs. read more →

ShippingEasy caters to retail, apparel, and consumer goods industries, appealing to businesses across diverse midmarket and small environments. read more →

Operational Alignment

EKM integrates seamlessly in digital and communication-focused workflows, ideal for large technical enterprises scaling brand presence. read more →

ShippingEasy supports retail and consumer-focused operations, versatile for small to large scales in achieving efficient customer engagement. read more →