Adobe Commerce Overview

Adobe Commerce is an eCommerce platform offering personalized shopping experiences, seamless third-party integrations, and unlimited customization. It enables flexible buying options and robust business insights across industries.

Use Cases

Customers recommend Products & Pricelist Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Adobe Commerce.

Other use cases:

  • Onboarding
  • Merchandising
  • Engagement Management
  • Billing And Invoice Management
  • Content Management
  • Sending & Publishing Communications
  • Proposal & Quote Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Adobe Commerce.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Brand Engagement
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Adobe Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Commerce works with different mediums / channels such as Offline, Point Of Sale, Website, etc.

Adobe Commerce's features include Widgets, SEO, Personalization, etc.


"...Just note that if you're going to be developing for it, that you will have a lot of problems with setting it up and learning how to develop...." Peer review by Tyler S

Adobe Commerce, Shift4shop, Miva eCommerce, PrestaShop, Neto, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Commerce

Top Industries

  • Retail
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Adobe Commerce is popular in Retail, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Adobe Commerce Use Cases

What Are the key features of Adobe Commerce for Products & Pricelist Management?

Adobe Commerce provides features for managing product listings, inventory, descriptions, pricing, and quantities. It offers a user-friendly interface for organizing and managing products, including virtual products, configurables, and bundles. However, bulk product management tools are limited.
"...You can build a website, manage all your products & categories, create promotions, store files, send transactional emails and more...." Peer review by Steffany W, Email Marketing Analyst

How does Adobe Commerce facilitate Order Management?

Adobe Commerce Order Management allows businesses to easily manage orders and customers. It simplifies tasks like inventory management, order processing, and fulfillment. Adobe Commerce integrates with other platforms, enabling businesses to streamline their operations.
" are looking for a commercial store, for your business we recommend a lot to magento, because it is very complete in several segments, easy to manage, customize orders and inventory, recommend knowing...." Peer review by Marcio Pereira G, sales manager

What benefits does Adobe Commerce offer for Helpdesk Management?

How does Adobe Commerce address your Onboarding Challenges?

What makes Adobe Commerce ideal for Merchandising?

32+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Adobe Commerce solved their E-Commerce Platform needs. Cuspera uses 1082 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.


App Builder Live - Use Cases to Extend Adobe Commerce

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Frequently Asked Questions(FAQ)

for Adobe Commerce

What is Adobe Commerce?

Adobe Commerce is an eCommerce platform providing personalized shopping experiences, with a flexible headless architecture, that enables seamless integration to third-party software, and allows for unlimited customization. It can be used in businesses of all sizes ranging from small to mid-market and large enterprises, across a wide range of industries.

The software enables creating personalized content and promotions, and Page Builder tools to build and configure web pages with a drag-and-drop interface, previewing of content, and easy asset management. It helps create better User experience with tools that enable storefront control with out-of-the box templates for site creation, better product display options and ability to take manual control when required.

It enables flexible buying options, with provision for serving B2B and B2C customers from the same platform. The centralized data provides robust business insights with visualizations. The features include plenty of extensions and themes for adding any functionality or customization to provide a better commerce experience.

What is Adobe Commerce used for?

Adobe Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Order Management and Helpdesk Management .

What are the top features of Adobe Commerce?

Widgets, SEO and Personalization are some of the top features of Adobe Commerce.

Who uses Adobe Commerce?

Adobe Commerce is used by Retail, Information Technology And Services and Internet among other industries.

What are Adobe Commerce alternatives?

Shift4Shop, Miva ECommerce, PrestaShop and Neto are popular alternatives for Adobe Commerce.

Where is Adobe Commerce located?

Adobe Commerce is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Peers used Adobe Commerce for products & pricelist management and order management

Adobe Commerce Features

  • Low
  • Medium
  • High


Read Reviews (31)
Custom Reports


Read Reviews (133)


Read Reviews (31)
Custom Reports


Read Reviews (133)

Software Failure Risk Guidance


for Adobe Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Commerce

Adobe News

Adobe Acrobat AI-powered advancements - WJLA

Adobe Acrobat AI-powered advancements ... WASHINGTON (7News) — Do you often feel overwhelmed by too much information? That you're missing out on ...

01 Jul 2024 - source

Adobe AI- Powered Advancements -

Consumer Expert Justine Santaniello shares how Adobe is now using AI to enhance the existing Acrobat. You will now be able to edit or create ...

01 Jul 2024 - source

Adobe adds Experience Manager 'content hub' to help find, reuse digital assets

The new feature offers access to Adobe Express and Firefly generative AI tools to make adjustments to marketing assets.

27 Jun 2024 - source

Adobe Profile

Company Name


Company Website

Year Founded


HQ Location

345 Park Avenue, San Jose, CA 95110-2704