Overview: EKM and Skubana as E-Commerce Platform Category solutions.
EKM is tailored for large enterprises in IT and engineering, focusing on loyalty and communication management. It emphasizes acquiring and retaining customers via social media. Skubana, suitable for diverse sectors including retail, excels in order and workflow management. Skubana prioritizes increasing sales and enhancing enterprise operations, supported by comprehensive reporting and integration capabilities.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Skubana: Skubana, an advanced order management software by Extensiv, enables insight, visibility, and control across sales channels. It ensures flawless fulfillment for businesses.
EKM and Skubana: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
EKM supports loyalty management and communication management, meeting needs for customer engagement and sales documentation. read more →
Skubana excels in order management and workflow management, benefiting users needing efficient channel and touchpoint management. read more →
Business Goals
EKM helps acquire customers and enhance relationships, aligning with goals to increase sales and digital presence. read more →
Skubana aids in increasing sales and improving ROI, making it ideal for enterprises focused on scaling and performance. read more →
Core Features
EKM offers custom reports and ease of migration, clearly addressing data management and privacy needs. read more →
Skubana provides robust analytics and integration features, supporting complex ecommerce operations. read more →
Vendor Support
EKM provides 24/7 support and chat, catering to immediate help needs of enterprises. read more →
Skubana has extensive support including training and 24/7 access, essential for onboarding and complex operational support. read more →
Segments and Industries
EKM primarily serves large enterprises in IT and mechanical engineering, reflecting its specialized industry focus. read more →
Skubana caters to a broader audience, especially in retail and consumer electronics, indicating flexibility across sectors. read more →
Operational Alignment
EKM fits into workflows of large enterprises seeking to enhance their social media and communication strategies. read more →
Skubana integrates into various operational scales, particularly benefiting retailers needing advanced order management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
