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QuestionPro Survey vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 14013 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Qualtrics

QuestionPro Survey, Qualtrics, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

"QuestionPro worked closely with us to develop a Customer Satisfaction Survey that integrated with SalesForce.com. Their simple interface and extensive reporting capabilities have enabled us to track customer satisfaction with little effort and at an... affordable price. " - Vince Rocca

"Our mantra is power to the people, and so we empower consumers with data. We're doing the same thing now internally by empowering our leaders and employees with data about the employee experience. " - Mizuki Asano

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Qualtrics for

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than QuestionPro Survey for

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Survey, Research & Experience Management Software | Qualtrics

Age

2002

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

33

109

Total Goals
(we found evidences for)

4

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics

engaging on social media


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


performance management


sales call management



courses & assessment

create learning path




helpdesk management


training & onboarding


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


products & pricelist management


proposal & quote management


contract management



sales document management

proposal & quote management

contract management


workflow management


generation of new leads


lead qualification: technographic


lead qualification

lead qualification: technographic



lifetime value management


category management






content publishing


content management

content publishing


reputation management



business development



knowledge management


international marketing



sales review & feedback



community building


advocacy management


trade show marketing


relationship management




conference call management


account management





motivation management


follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting