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Compare Qualaroo vs SmartSurvey

Comparison Summary

For Qualaroo vs SmartSurvey comparison, Our AI algorithm looked at 5474 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualaroo and SmartSurvey to solve their respective business needs.

Pros and cons of Qualaroo and SmartSurvey

Qualaroo is more suited to businesses that require Collecting Feedback with Promotions and Engaging Conversational Surveys with Mobile where as SmartSurvey is focused towards Collecting Feedback and Engaging Conversational Surveys .

logo Qualaroo

Focus area

Software Failure Risk

  • low

logo SmartSurvey

Focus area

SmartSurvey is better than Qualaroo for

Software Failure Risk

  • low

About

Customer and User Feedback Software

Feedback Management Tool to create online surveys and forms

Age

2012

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

62

Total Goals
(we found evidences for)

12

14

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding



helpdesk management


generation of new leads


communication management

sending & publishing communications


contact list management


sales call management


sales document management

proposal & quote management


loyalty management

identify target customers

customise loyalty program




segmentation and targeting


products & pricelist management



workflow management


competitive intelligence


lifetime value management


sales review & feedback





knowledge management


rating and review management



lead qualification


content management



motivation management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more
  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more

Top Channels

Channels Used

  • social media

  • e-mail

  • promotions

  • website

  • text SMS

  • Facebook

  • mobile

  • phone calls

  • offline

  • Twitter

  • point of sale

  • chat

  • mobile app

  • user generated content

  • blogs

  • display advertisement

  • print media

  • magazine

  • trade shows

  • on premises

  • See 17 more
  • social media

  • e-mail

  • promotions

  • website

  • text SMS

  • Facebook

  • mobile

  • phone calls

  • offline

  • Twitter

  • point of sale

  • chat

  • mobile app

  • user generated content

  • blogs

  • display advertisement

  • print media

  • magazine

  • trade shows

  • on premises

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting