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Compare OneDesk vs ActiveCollab

Failure Risk Guidance Security Report ?

Failure Risk for OneDesk low Failure Risk for ActiveCollab medium
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Comparison Summary

For OneDesk vs ActiveCollab comparison, Our AI algorithm looked at 4451 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OneDesk and ActiveCollab to solve their respective business needs.

Pros and cons of OneDesk and ActiveCollab

OneDesk is more suited to businesses that require Workflow Management and Helpdesk Management where as ActiveCollab is focused towards Collaboration and Workflow Management .

Both OneDesk and ActiveCollab are Project Management software, peers recommend OneDesk for engagement management and knowledge management where as ActiveCollab is more known for collaboration .

logo OneDesk

Focus area

OneDesk is better than ActiveCollab for

Software Failure Risk

  • low

logo ActiveCollab

Focus area

ActiveCollab is better than OneDesk for

Software Failure Risk

  • medium

About

Project Management and Helpdesk Software

Collaborative Project Management Software that gives complete control over your work

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

42

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (191)

Read Reviews (54)

helpdesk management

Read Reviews (136)

Read Reviews (18)

communication management

Read Reviews (59)

Read Reviews (18)

sending & publishing communications

Read Reviews (42)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (6)

Read Reviews (1)

knowledge management

Read Reviews (31)

Read Reviews (0)

engagement management

Read Reviews (28)

Read Reviews (10)

engaging and following up

Read Reviews (12)

Read Reviews (6)

sales document management

Read Reviews (15)

Read Reviews (16)

contract management

Read Reviews (9)

Read Reviews (4)

proposal & quote management

Read Reviews (4)

Read Reviews (7)

digital signature

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (15)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (14)

Read Reviews (19)

products & pricelist management

Read Reviews (9)

Read Reviews (1)

lifetime value management

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (2)

social media management

Read Reviews (4)

Read Reviews (0)

monitoring social media

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (4)

Read Reviews (5)

content curation

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (2)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (3)

billing and invoice management

Read Reviews (1)

Read Reviews (6)

sales review & feedback

Read Reviews (0)

Read Reviews (8)

category management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Build brand awareness

  • Improve visibility

  • See 3 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • website

  • phone calls

  • events

  • trade shows

  • mobile app

  • user generated content

  • blogs

  • chat

  • Slack

  • newsletter

  • See 13 more

  • e-mail

  • offline

  • mobile

  • on premises

  • promotions

  • point of sale

  • website

  • phone calls

  • events

  • trade shows

  • mobile app

  • user generated content

  • blogs

  • chat

  • Slack

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting