Autotask PSA Overview

Autotask-PSA is a robust, cloud-based PSA platform by Datto. It offers IT professionals a unified view of their entire business operations.

Use Cases

Customers recommend Contract Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Autotask PSA.

Other use cases:

  • Contact List Management
  • Proposal & Quote Management
  • Billing And Invoice Management
  • Engaging And Following Up
  • Knowledge Management
  • Training & Onboarding
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Autotask PSA.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
See all business priorities See less business priorities

Autotask PSA Use-Cases and Business Priorities: Customer Satisfaction Data

Autotask PSA's features include Ticketing, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"...Very good ticket UI and workflow..." Peer review by Roberto B, EVP

Autotask PSA, mHelpDesk, Kickserv, flex.bi, YetiForce CRM, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Autotask PSA

Top Industries

  • Information Technology and Services
  • Computer Software
  • Computer & Network Security

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Autotask PSA is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Autotask PSA Use Cases

How can Autotask PSA optimize your Contract Management Workflow?

How does Autotask PSA address your Workflow Management Challenges?

Why is Autotask PSA the best choice for Helpdesk Management?

Why is Autotask PSA the best choice for Contact List Management?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Autotask PSA solved their Project Management needs. Cuspera uses 1583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Frequently Asked Questions(FAQ)

for Autotask PSA

What is Autotask PSA used for?

Autotask PSA is a Project Management Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Contract Management, Workflow Management and Helpdesk Management .

What are the top features of Autotask PSA?

Ticketing, Dashboard and Alerts: popups & Notifications are some of the top features of Autotask PSA.

Who uses Autotask PSA?

Autotask PSA is used by Information Technology And Services, Computer Software and Computer & Network Security among other industries.

What are Autotask PSA alternatives?

MHelpDesk, Kickserv, Flex.Bi and YetiForce CRM are popular alternatives for Autotask PSA.

Where is Autotask PSA located?

Autotask PSA is headquartered at Norwalk, Connecticut.
lightning

Peers used Autotask PSA for contract management and workflow management

Autotask PSA Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (17)
Custom Reports

3.54/5 ★

Read Reviews (231)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (17)
Custom Reports

3.54/5 ★

Read Reviews (231)

Software Failure Risk Guidance

?

for Autotask PSA

Overall Risk Meter

Low Medium High

Top Failure Risks for Autotask PSA

Datto News

MSP Double Play : ConnectWise Buys Axcient , SkyKick To Strengthen Portfolio

ConnectWise buys Axcient and SkyKick to enhance its cybersecurity and data protection services, competing with Kaseya, which acquired Datto.

10/09/2024 - source

Datto Feeds

Autotask Improves With New 2024.3 Release

Datto's new 2024.3 release includes enhanced business continuity and disaster recovery tools, along with top-rated EDR and antivirus solutions.

29/08/2024 - source

AI and Cybersecurity: A Journey of Unlimited Evolution

Enhance your cybersecurity with expert insights on AI-driven threats. Learn best practices to stay ahead of hackers. Discover more in our detailed blog.

The post AI and Cybersecurity: A Journey of Unlimited Evolution appeared first on Datto.

12/06/2024 - source

Slash Truck Rolls Costs With Datto Managed Power

Discover how Datto Managed Power reduces truck roll costs, enhancing service reliability and customer satisfaction.

The post Slash Truck Rolls Costs With Datto Managed Power appeared first on Datto.

14/05/2024 - source

Datto Profile

Company Name

Datto

Company Website

https://www.datto.com

HQ Location

Norwalk, Connecticut

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

M&A