Autotask PSA Overview
Autotask-PSA is a robust, cloud-based PSA platform by Datto. It offers IT professionals a unified view of their entire business operations.
Use Cases
Customers recommend Contract Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Autotask PSA.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Autotask PSA.
Autotask PSA Use-Cases and Business Priorities: Customer Satisfaction Data
Autotask PSA's features include Ticketing, Dashboard, Alerts: Popups & Notifications, etc. and Autotask PSA support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Autotask PSA analytics capabilities include Analytics, and Custom Reports.
Reviews
"...What do you look for in a PSA system Process, Dashboards, Widgets, integration, billing, contracts...." Peer review by Richard F, Outsource (service operations and service delivery) Manager, Information Technology and Services
Autotask PSA, Prism PPM, TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Autotask PSA
Top Industries
- Information Technology and Services
- Computer Software
- Computer & Network Security
Popular in
- Mid Market
- Small Business
- Enterprise
Autotask PSA is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Autotask PSA Use Cases
How does Autotask PSA facilitate Contract Management?
How does Autotask PSA address your Workflow Management Challenges?
What makes Autotask PSA ideal for Helpdesk Management?
How efficiently Does Autotask PSA manage your Contact List Management?
28+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Autotask PSA solved their Project Management needs. Cuspera uses 1583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.
Frequently Asked Questions(FAQ)
for Autotask PSA
What is Autotask PSA used for?
What are the top features of Autotask PSA?
Who uses Autotask PSA?
What are Autotask PSA alternatives?
Where is Autotask PSA located?
Peers used Autotask PSA for contract management and workflow management
Autotask PSA Competitors
Autotask PSA Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (231) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (231) |
Software Failure Risk Guidance
?for Autotask PSA
Overall Risk Meter
Top Failure Risks for Autotask PSA
Datto, Inc. News
Partner-first, always: Dattos new commercial programs are all about MSPs
Datto introduced new commercial programs designed to help managed service providers (MSPs) grow revenue and streamline operations. The programs focus on supporting MSPs with enhanced business continuity, disaster recovery, endpoint protection, and unified backup solutions. Dattos offerings include RMM software, SaaS protection, network management tools, and upcoming firewall products, all tailored to MSP needs.
Datto Secure Edge Now Available for iOS SASE for a Mobile Workforce
Datto offers a range of IT solutions including backup, disaster recovery, network management, and security services, aimed at protecting data and ensuring business continuity.
Datto RMM Earns a Spot in G2s 2025 Awards! Discover Why IT Professionals Trust Us
Datto RMM has been recognized in G2s 2025 Awards, highlighting the trust IT professionals place in their comprehensive business continuity and disaster recovery tools.
DattoCon APAC Awards: Honouring Excellence and Innovation in IT
DattoCon APAC Awards celebrate IT innovation and excellence. Datto announces free hardware at Kaseya DattoCon 2024, focusing on business continuity and data protection solutions.
Datto, Inc. Profile
Company Name
Datto, Inc.
Company Website
https://www.datto.comHQ Location
Norwalk, Connecticut
Employees
501-1000
Social
Financials
M&A
Get a personalised risk report for Autotask PSA
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Autotask PSA may get in touch with you regarding your request.
Request Custom Quote
Datto, Inc. will get in touch with you regarding your request.