Overview: NinjaOne (formerly NinjaRMM) and xMatters as Help Desk Category solutions.
NinjaOne (formerly NinjaRMM): NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
xMatters: xMatters offers incident management software with customizable alerts and automated workflows. Incident resolution is elevated for maximum efficiency.
NinjaOne (formerly NinjaRMM) and xMatters: Best activities based on customer satisfaction
Applying your context and needs changes the comparison
NinjaOne (formerly NinjaRMM) in Action: Unique Use Cases
What makes NinjaOne (formerly NinjaRMM) ideal for Helpdesk Management?
What solutions does NinjaOne (formerly NinjaRMM) provide for Training & Onboarding?
How can NinjaOne (formerly NinjaRMM) enhance your Workflow Management process?
xMatters in Action: Unique Use Cases
How can xMatters optimize your Engagement Management Workflow?
What makes xMatters ideal for Communication Management?
How can xMatters optimize your Conference Call Management Workflow?
Integrations
Ecosystem partners each product commonly connects with.
News
Latest NinjaOne (formerly NinjaRMM) news
NinjaOne Spotlight: System Tray End User Self-Service
NinjaOne has introduced a system tray feature that empowers end users to perform IT-approved actions directly on their devices, reducing repetitive helpdesk tickets. This integration allows administrators to customize actions, such as script execution and application installs, enhancing user experience and freeing up IT resources for more complex tasks. The system tray supports automation and diagnostics, providing a seamless self-service experience across endpoints.
Latest xMatters news
Everbridge xMatters Expands Collaboration with ServiceNow ...
Everbridge xMatters and ServiceNow have expanded their collaboration to enhance incident response automation and workflow orchestration. This integration combines ServiceNow's AI Platform with xMatters' capabilities, aiming to improve operational resilience and reduce response times during major incidents. The partnership focuses on AI-driven digital operations to streamline coordination across systems.
Similar alternatives in this category
Other products peers often evaluate alongside these two. Compare each alternative with either product.
