ManageEngine SupportCenter Plus: Product updates, Customer stories, and Insights | 2026 Cuspera

ManageEngine helped TripSpark Technologies cut password reset tickets from 20 per day to zero. The company used ADManager Plus, ADSelfService Plus, Endpoint Central, and Vulnerability Manager Plus. E...mployees now reset passwords and manage accounts without IT help. Endpoint Central automated patching and app installs from one console. Vulnerability Manager Plus improved threat remediation. TripSpark's IT team gained full control over endpoints and security.
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Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and students. The school needed a way to update patches and software quickly without disrupting users. Endpoint Ce...ntral allowed the IT team to update and manage systems from a central location. The solution improved security, enabled remote shutdown, and saved on energy and costs. The IT team is happy with the results and recommends the system.
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ManageEngine helped Sureserve Group meet legal compliance and move quickly to remote work. The company faced challenges with legal standards and outdated IT tools. ManageEngine ServiceDesk Plus and E...ndpoint Central made IT management easier and improved security. Sureserve Group now manages assets better and fixes vulnerabilities faster. The company values ManageEngine’s support and partnership.
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ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.
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RecoveryManager Plus helped Novobanco restore Active Directory quickly. The bank faced challenges with Active Directory recovery. Using RecoveryManager Plus, they solved these problems efficiently. T...he solution made the process simple and fast. Novobanco restored their system with less effort. This improved their IT operations.
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