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Compare Nicereply vs Survicate

Comparison Summary

This comparison report of Nicereply vs. Survicate is based on a specific set of business needs and context. The comparison uses 8305 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Nicereply and Survicate

Nicereply, Survicate, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Nicereply was founded in 2010. It covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.

Survicate focuses on Collecting Feedback with E-Mail, Engaging Conversational Surveys with E-Mail, Generation Of New Leads with Website, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Nicereply

Focus area

Nicereply is better than Survicate for

Software Failure Risk

  • low

logo Survicate

Focus area

Survicate is better than Nicereply for

Software Failure Risk

  • low

About

Customer feedback software to collect customer feedback and improve the quality of services

Customer feedback tool to understand the prospects better

Age

2010

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

56

66

Total Goals
(we found evidences for)

10

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management


sales document management

contract management


rating and review management


communication management

sending & publishing communications


sales review & feedback


lifetime value management


loyalty management

customise loyalty program


training & onboarding



workflow management


motivation management


competitive intelligence


social media management

social media analytics


sales call management


conversion management


contact list management


knowledge management





content management


customer case management



account management


lead qualification

lead qualification: technographic


products & pricelist management


generation of new leads


campaign monitoring


campaign analytics


campaign management

campaign monitoring

campaign analytics








business development


segmentation and targeting


relationship management


revenue cycle management



calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve visibility

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more
  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting