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Compare Microsoft Teams vs Slack

Comparison Summary

This comparison report of Microsoft Teams vs. Slack is based on a specific set of business needs and context. The comparison uses 152261 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Microsoft Teams and Slack

Microsoft Teams, Slack, Yammer, Workplace from Meta, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Microsoft Teams covers Collaboration with Offline, Conference Call Management with Offline, Communication Management with E-Mail, Content Management with Chat, etc.

Slack focuses on Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Microsoft Teams

Focus area

Microsoft Teams is better than Slack for

Software Failure Risk

  • medium

logo Slack

Focus area

Slack is better than Microsoft Teams for

Software Failure Risk

  • low

About

Collaboration software with Video conferencing, chat and call - more ways to be a team

Slack: Where work happens

Age

1975

2009

Financials

IPO

SERIES H

Business Need

Total Processes
(we found evidences for)

130

136

Total Goals
(we found evidences for)

21

20

Top Processes

Evidences indicate better relative satisfaction



conference call management


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

call transcription


searching for content


sales document management

proposal & quote management

contract management


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


contact list management

creating contact list




products & pricelist management


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account


knowledge management

creating knowledge base





competitive intelligence


sales review & feedback


generation of new leads



customer feedback management

measuring customer satisfaction


courses & assessment

create learning path

track learning progress


campaign management


business development


license management


conversion management


calendar management


lead qualification: technographic

lead qualification: demographic


touchpoint management




trade show marketing



rating and review management


subscription management





bundling of products



membership management





performance management



relationship management



distribution management


opportunity management


loyalty management

identify target customers

customise loyalty program


customer case management


follower management



lifetime value management




category management



revenue cycle management


international marketing




account management


social media marketing



advocacy management


discount management


promotion management




billing and invoice management


pipeline management





motivation management



sales incentive management


relationship marketing






referral management


personalized marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Establish thought leadership

  • Manage risk

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve brand engagement

  • Improve navigation

  • Build brand awareness

  • Shorten ramp up time

  • Increase customer life time value

  • See 18 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Grow market share

  • Improve stakeholder relations

  • Launch new products

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • Increase customer life time value

  • Manage risk

  • See 17 more

Top Channels

Channels Used

  • chat

  • Slack

  • e-mail

  • phone calls

  • offline

  • video

  • social media

  • trade shows

  • events

  • mobile

  • website

  • user generated content

  • blogs

  • on premises

  • mobile app

  • Skype

  • text SMS

  • support groups

  • point of sale

  • Facebook

  • promotions

  • Twitter

  • games

  • Whatsapp

  • print media

  • magazine

  • mass media

  • channel partners

  • newsletter

  • Netflix

  • causes and charity

  • coupons

  • review sites

  • LinkedIn

  • omnichannel

  • display advertisement

  • Amazon

  • Instagram

  • television

  • Glassdoor

  • Snapchat

  • G2crowd

  • movies

  • Facebook page

  • See 41 more
  • chat

  • Slack

  • e-mail

  • phone calls

  • offline

  • video

  • social media

  • trade shows

  • events

  • mobile

  • website

  • user generated content

  • blogs

  • on premises

  • mobile app

  • Skype

  • text SMS

  • support groups

  • point of sale

  • Facebook

  • promotions

  • Twitter

  • games

  • Whatsapp

  • print media

  • magazine

  • mass media

  • channel partners

  • newsletter

  • Netflix

  • causes and charity

  • coupons

  • review sites

  • LinkedIn

  • omnichannel

  • display advertisement

  • Amazon

  • Instagram

  • television

  • Glassdoor

  • Snapchat

  • G2crowd

  • movies

  • Facebook page

  • See 41 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting