TaskRay: Product updates, Customer stories, and Insights | 2026 Cuspera

TaskRay helped MCG Health replace an outdated project management system. The new solution increased project capacity by 20% in one year. MCG Health saw a 7% year-over-year increase in NPS and a 15% o...verall NPS improvement. TaskRay's Salesforce-native platform improved visibility, reporting, and resource management. The onboarding and project management features saved time and made upgrades more scalable.
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Butler University had trouble tracking projects and resources because their data was spread across different tools. Their IT team needed a simple way to manage projects and give leaders the reports t...hey needed. TaskRay gave them an easy-to-use system to track tasks, assign work, and see project progress. Leaders could now see real-time data to help make decisions. After success in IT, Butler expanded TaskRay to other teams to improve efficiency.
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Cloud Giants used spreadsheets and Freshbooks to manage projects. This made it hard to track resources and slowed their growth. They needed a better way to handle client delivery as they took on bigg...er projects. After switching to TaskRay, they improved collaboration and project tracking. TaskRay helped them make smarter decisions and standardize processes. As a result, Cloud Giants doubled their cumulative annual project growth rate and created 110 new projects and 3,000 new tasks each year.
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TaskRay helped Metro Wireless increase project manager capacity by 50%. The company cut self-install and professional install times by about 25%. Before TaskRay, Metro Wireless used a whiteboard and ...basic software, which led to dropped projects and delays. TaskRay streamlined project management and onboarding, letting Metro Wireless focus on sales and growth. The team now handles more projects without hiring extra staff, and onboarding is faster and more reliable.
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UpKeep used ad hoc processes for onboarding new customers. This approach did not work as the company grew quickly. UpKeep chose TaskRay to build a scalable onboarding system. TaskRay helped their suc...cess managers onboard customers more easily. The new system also helped UpKeep find new growth opportunities in existing accounts. UpKeep now launches many customers with a small team using TaskRay.
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Force Marketing needed a better way to manage projects and drive Salesforce adoption. Their old system caused data duplication and was not efficient. They switched to TaskRay and worked with the Task...Ray team for a smooth transition. Now, almost 90 users across departments use TaskRay for both internal and client work. TaskRay helped them streamline project management, remove data issues, and improve efficiency.
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