TaskRay Overview

This is a summary of the comprehensive capabilities and benefits of TaskRay based on over 1127 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

TaskRay, Backlog, BigTime Software, Jama Connect, Zoho Projects, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if TaskRay is right for your needs? Our Cuspera AI engine can evaluate how TaskRay fits your specific business needs, industry, and context. Get your personalized assessment report today.

TaskRay supports business activities such as:

  • Training & Onboarding
  • Collaboration
  • Helpdesk Management
  • Workflow Management
  • Social Media Analytics

TaskRay can help you with many business goals, such as Scale Best Practices, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve Stakeholder Relations, etc. It can help manage these activities if you use Social Media for these needs. As a solution, TaskRay's capabilities include Templates, Dashboard, Recording, etc.

TaskRay Computer Software Vertical is its biggest customer base.

Reviews

"...It is very cost effective and their development team is actively adding new functionality regularly...." Peer review by Rich Beliveau, Senior Success Manager, Selas Technologies

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well TaskRay solved their Project Management needs. Cuspera uses 1127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities peers achieved using TaskRay.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve ROI
  • Grow Market Share
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Training & Onboarding , Collaboration , Helpdesk Management , as the business use cases that they have been most satisfied while using TaskRay.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Training & Onboarding

4.96/5 ★

Read Reviews (156)

"...It is very cost effective and their development team is actively adding new functionality regularly...."
Collaboration with Social Media

4.78/5 ★

Read Reviews (25)

"...This Salesforce native project management app is designed to empower your teams to be more productive, efficient, and collaborative...." TaskRay Integration with Salesforce
Helpdesk Management

4.78/5 ★

Read Reviews (13)

"...Access to a Dedicated Customer Success Manager helps ensure you maximize your investment in TaskRay. Premium. ..." Product: Editions & Pricing
PEER EXPERIENCES
Training & Onboarding

4.96/5 ★

Read Reviews (156)

"...It is very cost effective and their development team is actively adding new functionality regularly...." Peer review by Rich Beliveau, Senior Success Manager, Selas Technologies
Collaboration with Social Media

4.78/5 ★

Read Reviews (25)

"...This Salesforce native project management app is designed to empower your teams to be more productive, efficient, and collaborative...." TaskRay Integration with Salesforce
Helpdesk Management

4.78/5 ★

Read Reviews (13)

"...Access to a Dedicated Customer Success Manager helps ensure you maximize your investment in TaskRay. Premium. ..." Product: Editions & Pricing

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1127 insights from peers and experts to help you assess how these TaskRay use cases fit your Project Management needs.

Frequently Asked Questions(FAQ)

for TaskRay

What is TaskRay used for?

TaskRay is a Project Management Software mainly used by its customers to Scale Best Practices and Acquire Customers by Training & Onboarding, Collaboration and Helpdesk Management .

What are the top features of TaskRay?

Templates, Dashboard and Recording are some of the top features of TaskRay.

Who uses TaskRay?

TaskRay is used by Computer Software, Information Technology And Services and Internet among other industries.

What are TaskRay alternatives?

Backlog, BigTime Software, Jama Connect and Zoho Projects are popular alternatives for TaskRay.

Where is TaskRay located?

TaskRay is headquartered at 806 S. Public. Rd., Ste. 102, Lafayette, CO 80026, US.

Popular Business Setting

for TaskRay

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used TaskRay to Scale best practices and Acquire customers

Peer and Expert Opinion on Features

for TaskRay

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.53/5 ★

Read Reviews (56)
Dashboard

3.88/5 ★

Read Reviews (20)
Recording

4.46/5 ★

Read Reviews (19)
Ticketing

3.84/5 ★

Read Reviews (13)
Personalization

3.70/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Templates

4.53/5 ★

Read Reviews (56)
Dashboard

3.88/5 ★

Read Reviews (20)
Recording

4.46/5 ★

Read Reviews (19)
Ticketing

3.84/5 ★

Read Reviews (13)
Personalization

3.70/5 ★

Read Reviews (11)

IT and Other Capabilities

for TaskRay

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.57/5 ★

Read Reviews (51)
Data Import

4.18/5 ★

Read Reviews (111)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.57/5 ★

Read Reviews (51)
Data Import

4.18/5 ★

Read Reviews (111)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.65/5 ★

Read Reviews (191)
Email Support

4.63/5 ★

Read Reviews (14)
Phone Support

4.63/5 ★

Read Reviews (14)
Chat Support

4.52/5 ★

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.65/5 ★

Read Reviews (191)
Email Support

4.63/5 ★

Read Reviews (14)
Phone Support

4.63/5 ★

Read Reviews (14)
Chat Support

4.52/5 ★

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

4.74/5 ★

Read Reviews (33)
Custom Reports

4.34/5 ★

Read Reviews (183)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

4.74/5 ★

Read Reviews (33)
Custom Reports

4.34/5 ★

Read Reviews (183)

Software Failure Risk Guidance

?

for TaskRay

Overall Risk Meter

Low Medium High

Top Failure Risks for TaskRay

Vendor Profile Details

Company Name

TaskRay

Company Website

https://taskray.com/

HQ Location

806 S. Public. Rd., Ste. 102, Lafayette, CO 80026, US

Employees

11-50

Social

Financials

PRIVATE