cuspera logo CUSPERA

Mailchimp vs Salesforce Email Studio: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mailchimp vs. Salesforce Email Studio is based on a specific set of business needs and context. The comparison uses 99988 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mailchimp and Salesforce Email Studio

Mailchimp, Salesforce Email Studio, Constant Contact, Campaign Monitor, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mailchimp covers Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Advertisement with Social Media, etc.

Salesforce Email Studio focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Training & Onboarding with E-Mail, etc.

"Mailchimp’s predicted demographics help me understand more about who I’m talking to so I can refine my message to connect with them in a better way. Knowing who I’m talking to helps me build that relationship. " - Tim Scott

"Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision ...for the future. " - Tuomas Pyyhtia

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mailchimp

Focus area

Mailchimp is better than Salesforce Email Studio for

Software Failure Risk

  • medium

logo Salesforce Email Studio

Focus area

Salesforce Email Studio is better than Mailchimp for

Software Failure Risk

  • medium

About

Become the brand you want to be with smarter marketing built for big things.

Email Marketing Software Customized Solutions - Salesforce.com

Age

2001

1999

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

143

101

Total Goals
(we found evidences for)

22

18

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up

engaging with scheduling & cadence



contact list management

creating contact list


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


searching for content



generation of new leads





sales document management

proposal & quote management

contract management


training & onboarding


competitive intelligence


social media marketing


segmentation and targeting


knowledge management

creating knowledge base


identify target customers

customise loyalty program




promotion management


customer feedback management

measuring customer satisfaction

measuring net promoter score





personalized marketing




lead qualification

lead qualification: technographic

lead qualification: demographic

lead qualification: behavioural


trade show marketing







subscription management



conversion management


discount management


products & pricelist management



relationship management


account management


rating and review management






lifetime value management


business development


distribution management


courses & assessment

create learning path


community building


follower management


outbound marketing





performance management


database marketing



relationship marketing




sales review & feedback





pipeline management


sales call management

meeting management


international marketing




payment management



referral management


influencer marketing


billing and invoice management




touchpoint management


channel management


customer case management


sales incentive management




category management



opportunity management





community marketing




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Improve digital and social presence

  • Scale best practices

  • Improve brand engagement

  • Improve efficiency

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve visibility

  • Improve consistency

  • Increase average basket value

  • Reduce bounce

  • Shorten ramp up time

  • Improve navigation

  • See 19 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Reduce bounce

  • Improve efficiency

  • Scale best practices

  • Increase average basket value

  • Improve navigation

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • promotions

  • newsletter

  • point of sale

  • chat

  • Slack

  • on premises

  • text SMS

  • out of home

  • brochure

  • Facebook

  • trade shows

  • mobile app

  • omnichannel

  • user generated content

  • blogs

  • video

  • coupons

  • events

  • display advertisement

  • causes and charity

  • games

  • See 24 more
  • e-mail

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • promotions

  • newsletter

  • point of sale

  • chat

  • Slack

  • on premises

  • text SMS

  • out of home

  • brochure

  • Facebook

  • trade shows

  • mobile app

  • omnichannel

  • user generated content

  • blogs

  • video

  • coupons

  • events

  • display advertisement

  • causes and charity

  • games

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

high

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting