Salesforce Email Studio Overview
This is a summary of the comprehensive capabilities and benefits of Salesforce Email Studio based on over 5127 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Salesforce Email Studio, Aweber, Litmus, Brevo, Robly, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Salesforce Email Studio is right for your needs? Our Cuspera AI engine can evaluate how Salesforce Email Studio fits your specific business needs, industry, and context. Get your personalized assessment report today.
Salesforce Email Studio supports business activities such as:
- Communication Management
- Engagement Management
- Campaign Management
- Training & Onboarding
- Helpdesk Management
Salesforce Email Studio can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail and Mobile for these needs. As a solution, Salesforce Email Studio's capabilities include Personalization, Templates, Dashboard, etc.
Salesforce Email Studio was founded in 1999. Information Technology and Services Vertical is its biggest customer base.
Reviews
"Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision ...for the future. " - Tuomas Pyyhtia
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Salesforce Email Studio solved their Email Marketing needs. Cuspera uses 5127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Salesforce Email Studio.
Use Cases
Peers recommend Communication Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Salesforce Email Studio.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with E-Mail |
4.50/5 ★ |
"...I love the drag and drop features and how easy it is to send promotional emails...." Peer review by Jade W., Non-Profit Organization Management |
| sending & publishing communications |
4.43/5 ★ |
"...It is easy to set up a simple email send or you can make use of the more advanced features for design, segmentation, and reporting...." Peer review by Alicia D., Marketing and Advertising |
| tracking & monitoring communications |
4.85/5 ★ |
"...Like the fact that the metrics, contact, leads are linked to Salesforce, make it super easy to retrieve customer information, and track how email campaign is working out...." Peer review by Lily Da H., Information Technology and Services |
| Engagement Management with E-Mail |
4.72/5 ★ |
"...The program allows for targeted email marketing and allows for more engaging emails with customers...." Peer review by Jackie A, RPN/ Care Manager |
| engaging and following up |
4.64/5 ★ |
"...We've seen a phenomenal ROI, The program has helped us with retention and engagement..." Peer review by Nancy W., Hospitality |
| engaging with scheduling & cadence |
3.08/5 ★ |
"...Journey Builder also allows us to easily customize and test the cadence at which customers are wanting to hear from us...." Peer review by Executive Sponsor |
| Campaign Management with E-Mail |
4.49/5 ★ |
"...All these actions include data collection, enabling campaign management reporting tools to get granular data on the impact of giving efforts...." Case Study Loop & Tie |
| campaign monitoring |
4.17/5 ★ |
"...Marketing Cloud does a great job of tracking and monitoring campaigns for us...." Peer review by Administrator |
| campaign analytics |
3.13/5 ★ |
"...All these actions include data collection, enabling campaign management reporting tools to get granular data on the impact of giving efforts...." Case Study Loop & Tie |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with E-Mail |
4.50/5 ★ |
"...I love the drag and drop features and how easy it is to send promotional emails...." Peer review by Jade W., Non-Profit Organization Management |
|
| sending & publishing communications |
4.50/5 ★ |
| tracking & monitoring communications |
4.50/5 ★ |
| Engagement Management with E-Mail |
4.72/5 ★ |
"...The program allows for targeted email marketing and allows for more engaging emails with customers...." Peer review by Jackie A, RPN/ Care Manager |
|
| engaging and following up |
4.72/5 ★ |
| engaging with scheduling & cadence |
4.72/5 ★ |
| Campaign Management with E-Mail |
4.49/5 ★ |
"...All these actions include data collection, enabling campaign management reporting tools to get granular data on the impact of giving efforts...." Case Study Loop & Tie |
|
| campaign monitoring |
4.49/5 ★ |
| campaign analytics |
4.49/5 ★ |
72+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5127 insights from peers and experts to help you assess how these Salesforce Email Studio use cases fit your Email Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia |
|
Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler |
|
There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tuomas Pyyhtia Solution Owner, Field Service Operations KONE |
Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia |
|
Mk Getler Chief Marketing Officer Loop & Tie |
Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler |
|
Patrick Spence CEO Sonos |
There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study BetterUpRead More |
|
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Case Study KONERead More |
|
Case Study KelloggRead More |
Frequently Asked Questions(FAQ)
for Salesforce Email Studio
What is Salesforce Email Studio?
What is Salesforce Email Studio used for?
What are the top features of Salesforce Email Studio?
Who uses Salesforce Email Studio?
What are Salesforce Email Studio alternatives?
Where is Salesforce Email Studio located?
Popular Business Setting
for Salesforce Email Studio
Top Industries
- Information Technology and Services
- Manufacturing
- Marketing and Advertising
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Salesforce Email Studio to Acquire customers and Enhance customer relationships
Salesforce Email Studio Alternatives
Peer and Expert Opinion on Features
for Salesforce Email Studio
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (209) |
| Templates | Read Reviews (193) |
| Dashboard | Read Reviews (41) |
| Recording | Read Reviews (39) |
| Alerts: popups & Notifications | Read Reviews (30) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (209) |
| Templates | Read Reviews (193) |
| Dashboard | Read Reviews (41) |
| Recording | Read Reviews (39) |
| Alerts: popups & Notifications | Read Reviews (30) |
IT and Other Capabilities
for Salesforce Email Studio
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (171) |
| Data Import | Read Reviews (559) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (171) |
| Data Import | Read Reviews (559) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (131) |
| Chat Support | Read Reviews (53) |
| 24/7 Support | Read Reviews (629) |
| Phone Support | Read Reviews (77) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (131) |
| Chat Support | Read Reviews (53) |
| 24/7 Support | Read Reviews (629) |
| Phone Support | Read Reviews (77) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Analytics | Read Reviews (148) |
| Custom Reports | Read Reviews (733) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Analytics | Read Reviews (148) |
| Custom Reports | Read Reviews (733) |
Software Failure Risk Guidance
?for Salesforce Email Studio
Overall Risk Meter
Top Failure Risks for Salesforce Email Studio
Vendor Profile Details
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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