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Compare LogMeIn Rescue vs GoTo Resolve

Failure Risk Guidance Security Report ?

Failure Risk for LogMeIn Rescue low Failure Risk for GoTo Resolve low
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Comparison Summary

This comparison report of LogMeIn Rescue vs. GoTo Resolve is based on a specific set of business needs and context. The comparison uses 2976 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LogMeIn Rescue and GoTo Resolve

LogMeIn Rescue, GoTo Resolve, Web+Center, SysAid, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo LogMeIn Rescue

Focus area

LogMeIn Rescue is better than GoTo Resolve for

Software Failure Risk

  • low

logo GoTo Resolve

Focus area

Software Failure Risk

  • low

About

LogMeIn Remote Access | Secure Remote Desktop Software

Experience smarter, faster, easier-than-ever IT management and support

Age

2003

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

33

28

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (106)

Read Reviews (84)

collaboration

Read Reviews (48)

Read Reviews (52)

engagement management

Read Reviews (9)

Read Reviews (3)

engaging and following up

Read Reviews (4)

Read Reviews (1)

conference call management

Read Reviews (5)

Read Reviews (3)

customer feedback management

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (5)

content management

Read Reviews (3)

Read Reviews (5)

content sharing

Read Reviews (2)

Read Reviews (5)

workflow management

Read Reviews (2)

Read Reviews (2)

lifetime value management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (1)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (8)

sending & publishing communications

Read Reviews (0)

Read Reviews (5)

lead qualification

Read Reviews (0)

Read Reviews (4)

lead qualification: technographic

Read Reviews (0)

Read Reviews (4)

knowledge management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • chat

  • offline

  • Slack

  • e-mail

  • mobile

  • website

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • See 9 more

  • phone calls

  • chat

  • offline

  • Slack

  • e-mail

  • mobile

  • website

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting