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LogMeIn Rescue vs ConnectWise Manage: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LogMeIn Rescue vs. ConnectWise Manage is based on a specific set of business needs and context. The comparison uses 7355 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LogMeIn Rescue and ConnectWise Manage

LogMeIn Rescue, ConnectWise Manage, GoTo Resolve, Web+Center, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LogMeIn Rescue covers Helpdesk Management, Collaboration, Engagement Management with Chat, Conference Call Management with Offline, etc.

ConnectWise Manage focuses on Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LogMeIn Rescue

Focus area

LogMeIn Rescue is better than ConnectWise Manage for

Software Failure Risk

  • low

logo ConnectWise Manage

Focus area

ConnectWise Manage is better than LogMeIn Rescue for

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

Business Management Software | ConnectWise Manage Business ...

Age

2003

1982

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

33

81

Total Goals
(we found evidences for)

5

13

Top Processes

Evidences indicate better relative satisfaction




engagement management

engaging and following up


conference call management


customer feedback management

measuring customer satisfaction


generation of new leads



contact list management


content management


workflow management


lifetime value management



rating and review management


advocacy management


training & onboarding


sales document management


sales call management



communication management

sending & publishing communications



lead qualification

lead qualification: technographic


products & pricelist management


knowledge management


billing and invoice management



opportunity management


campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring



social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media



account management


business development


competitive intelligence



pipeline management


revenue cycle management


relationship management



calendar management



promotion management


identify target customers


loyalty management

identify target customers



follower management


discount management



conversion management


community building


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Establish thought leadership

  • Improve digital and social presence

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Improve visibility

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • offline

  • phone calls

  • point of sale

  • on premises

  • newsletter

  • social media

  • chat

  • video

  • website

  • Facebook

  • mobile

  • promotions

  • mobile app

  • user generated content

  • blogs

  • trade shows

  • channel partners

  • games

  • events

  • See 17 more
  • e-mail

  • offline

  • phone calls

  • point of sale

  • on premises

  • newsletter

  • social media

  • chat

  • video

  • website

  • Facebook

  • mobile

  • promotions

  • mobile app

  • user generated content

  • blogs

  • trade shows

  • channel partners

  • games

  • events

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting