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Groove vs Salesforce Inbox: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Groove vs. Salesforce Inbox is based on a specific set of business needs and context. The comparison uses 5954 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Groove and Salesforce Inbox

Groove, Salesforce Inbox, Yesware, Ebsta, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Groove covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Sales Call Management with Phone Calls, etc.

Salesforce Inbox focuses on Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

"I can see what stage my client is in as well as know if I have any outstanding requirements from them. I don’t know how I would live without it anymore. " - Jim Grey

"The biggest room in the world is room for improvement. " - Toya Gatewood

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Groove

Focus area

Groove is better than Salesforce Inbox for

Software Failure Risk

  • low

logo Salesforce Inbox

Focus area

Salesforce Inbox is better than Groove for

Software Failure Risk

  • low

About

Sales engagement software that drives efficiency at every stage of the sales process

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Age

2013

1999

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

73

56

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications


workflow management


sales call management



helpdesk management



knowledge management


training & onboarding


account management


contact list management

creating contact list



customer feedback management

measuring customer satisfaction


campaign management

campaign monitoring

campaign analytics


generation of new leads



social media management

social media analytics

monitoring social media


sales document management

proposal & quote management

contract management


pipeline management





revenue cycle management


conversion management


renewal management



international marketing



relationship management


products & pricelist management


business development



lead qualification

lead qualification: technographic


rating and review management


content management


opportunity management







social media marketing




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Improve visibility

  • Launch new products

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • offline

  • phone calls

  • on premises

  • display advertisement

  • mobile

  • chat

  • games

  • mobile app

  • promotions

  • point of sale

  • See 10 more
  • e-mail

  • website

  • social media

  • offline

  • phone calls

  • on premises

  • display advertisement

  • mobile

  • chat

  • games

  • mobile app

  • promotions

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting