ContactMonkey Overview
This is a summary of the comprehensive capabilities and benefits of ContactMonkey based on over 2730 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ContactMonkey, PoliteMail, GMass, MailTrack, Groove, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ContactMonkey is right for your needs? Our Cuspera AI engine can evaluate how ContactMonkey fits your specific business needs, industry, and context. Get your personalized assessment report today.
ContactMonkey supports business activities such as:
- Communication Management
- Engagement Management
- Social Media Management
- Campaign Management
- Track Learning Progress
ContactMonkey can help you with many business goals, such as Improve Internal Communications, Improve ROI, Scale Best Practices, Acquire Customers, Establish Thought Leadership, etc. It can help manage these activities if you use E-Mail Social Media Offline etc. for these needs. As a solution, ContactMonkey's capabilities include Templates, Personalization, Feedback Surveys, etc.
ContactMonkey was founded in 2011. Education Vertical is its biggest customer base.
Reviews
"Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel " - Louise Reeves
Cuspera Reviews
121 buyers and buying teams have used Cuspera to assess how well ContactMonkey solved their Sales Engagement needs. Cuspera uses 2730 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Improve Internal Communications and Improve ROI are the most popular business priorities peers achieved using ContactMonkey.
Use Cases
Peers recommend Communication Management , Engagement Management , Social Media Management , as the business use cases that they have been most satisfied while using ContactMonkey.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with E-Mail |
4.38/5 ★ |
"...Email tracking and data analytics for sales...." Peer review by Isaac L., Education Consultant for Christian Schools |
| tracking & monitoring communications |
4.72/5 ★ |
"...Able to track mass emails that I usually send weekly or monthly with the ability to see if attachments and hyperlinks have been opened /looked at. ...." Peer review by Tracy M., Regional Manager |
| sending & publishing communications |
4.03/5 ★ |
"...Simply upload a standard CSV file of your mailing list to conveniently send emails to your employees. ..." Send Internal Emails from Your Outlook Inbox |
| Engagement Management with E-Mail |
4.97/5 ★ |
"...Measure email opens and link clicks to identify your most engaging and effective content. ..." Email Analytics: Measure Internal Communications With ContactMonkey |
| engaging and following up |
4.97/5 ★ |
"...Measure email opens and link clicks to identify your most engaging and effective content. ..." Email Analytics: Measure Internal Communications With ContactMonkey |
| Social Media Management with E-Mail and Social Media |
4.97/5 ★ |
"...With ContactMonkey, the University of North Texas benefited from: The user-friendly analytics dashboard...." Case Study University of North Texas |
| social media analytics |
4.95/5 ★ |
"...ContactMonkey s key features include internal communications, real-time email and link tracking, email templates, analytics dashboard, centralized billing and Salesforce integration...." Peer review |
| scheduling post to social media |
4.64/5 ★ |
"...Create engaging email content by adding videos, social share icons, and customized HTML code. ..." HTML Email Template Builder by ContactMonkey |
| engaging on social media |
4.52/5 ★ |
"...About ContactMonkey ContactMonkey is a cloud-based email tracking platform that allows businesses to measure employee email engagement and send responsive HTML internal emails...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with E-Mail |
4.38/5 ★ |
"...Email tracking and data analytics for sales...." Peer review by Isaac L., Education Consultant for Christian Schools |
|
| tracking & monitoring communications |
4.38/5 ★ |
| sending & publishing communications |
4.38/5 ★ |
| Engagement Management with E-Mail |
4.97/5 ★ |
"...Measure email opens and link clicks to identify your most engaging and effective content. ..." Email Analytics: Measure Internal Communications With ContactMonkey |
|
| engaging and following up |
4.97/5 ★ |
| Social Media Management with E-Mail and Social Media |
4.97/5 ★ |
"...With ContactMonkey, the University of North Texas benefited from: The user-friendly analytics dashboard...." Case Study University of North Texas |
|
| social media analytics |
4.97/5 ★ |
| scheduling post to social media |
4.97/5 ★ |
| engaging on social media |
4.97/5 ★ |
31+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2730 insights from peers and experts to help you assess how these ContactMonkey use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel Testimonial By Louise Reeves |
|
Once I started using ContactMonkey, I realized I was able to save 4 hours of work a week, which translated to 25 days saved per year! Testimonial By Kate Kraley |
|
Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. Testimonial By Corey Kachigan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Louise Reeves Internal Communications Manager House of Travel |
Boosting Employee Engagement with Newsletters within Outlook Featuring House of Travel Testimonial By Louise Reeves |
|
Kate Kraley Communications Specialist Mettler Toledo |
Once I started using ContactMonkey, I realized I was able to save 4 hours of work a week, which translated to 25 days saved per year! Testimonial By Kate Kraley |
|
Corey Kachigan Engagement & Communications Lead Exemplis |
Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. Testimonial By Corey Kachigan |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study University of North TexasRead More |
|
Case Study ExemplisRead More |
|
Case Study CimpressRead More |
Frequently Asked Questions(FAQ)
for ContactMonkey
What is ContactMonkey?
What is ContactMonkey used for?
What are the top features of ContactMonkey?
Who uses ContactMonkey?
What are ContactMonkey alternatives?
Where is ContactMonkey located?
Popular Business Setting
for ContactMonkey
Top Industries
- Education
- Consumer Goods
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used ContactMonkey to Improve internal communications and Improve ROI
ContactMonkey Alternatives
Peer and Expert Opinion on Features
for ContactMonkey
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (139) |
| Personalization | Read Reviews (130) |
| Feedback surveys | Read Reviews (89) |
| Dashboard | Read Reviews (59) |
| Widgets | Read Reviews (34) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (139) |
| Personalization | Read Reviews (130) |
| Feedback surveys | Read Reviews (89) |
| Dashboard | Read Reviews (59) |
| Widgets | Read Reviews (34) |
IT and Other Capabilities
for ContactMonkey
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (104) |
| Data Import | Read Reviews (145) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (104) |
| Data Import | Read Reviews (145) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (40) |
| Chat Support | Read Reviews (5) |
| 24/7 Support | Read Reviews (119) |
| Phone Support | Read Reviews (19) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (40) |
| Chat Support | Read Reviews (5) |
| 24/7 Support | Read Reviews (119) |
| Phone Support | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (85) |
| Custom Reports | Read Reviews (346) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (85) |
| Custom Reports | Read Reviews (346) |
Software Failure Risk Guidance
?for ContactMonkey
Overall Risk Meter
Top Failure Risks for ContactMonkey
Vendor Profile Details
HQ Location
ContactMonkey, Inc. 120 Adelaide West Toronto, ON M5H 1T1
Employees
11-50
Social
Financials
SEED
Get a personalised risk report for ContactMonkey
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
ContactMonkey may get in touch with you regarding your request.
Request Custom Quote
Contactmonkey will get in touch with you regarding your request.