Skilljar Overview
Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.
Use Cases
Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.
Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data
Skilljar works with different mediums / channels such as Promotions.
Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well!" - Sara Anderson
Skilljar, Kahoot!, Lessonly, iSpring Learn, TalentLMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Skilljar
Top Industries
- Computer Software
- Insurance
- Retail
Popular in
- Enterprise
- Mid Market
- Small Business
Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.
Skilljar Customer wins, Customer success stories, Case studies
Why is Skilljar the best choice for Onboarding?
How can Skilljar enhance your Engagement Management process?
Why is Skilljar the best choice for Customer Feedback Management?
Why is Skilljar the best choice for Content Management?
What solutions does Skilljar provide for Lifetime Value Management?
32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson |
|
I wasn’t happy with other learning management systems we used. I found them to be outdated and lacking in customization and integration capabilities resulting in a poor user experience -- and standing up my own platform was an administrative nightmare. We were able to get Skilljar up and running in... less than four months -- which was the best decision ever. |
|
We had to find a way to meet the needs of our growing global customer base. With Skilljar, we completely transformed our approach to training. We now have a full range of both self-led and instructor-led training options. Skilljar provided the tools to expand our offerings well beyond what you migh...t expect from a team of our size. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sara Anderson Customer Education Manager Automox |
Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson |
|
Eryn Baudo Instructional Designer Zywave |
I wasn’t happy with other learning management systems we used. I found them to be outdated and lacking in customization and integration capabilities resulting in a poor user experience -- and standing up my own platform was an administrative nightmare. We were able to get Skilljar up and running in... less than four months -- which was the best decision ever. |
|
Chrissy Irvine Vice President, Customer Success SmashFly |
We had to find a way to meet the needs of our growing global customer base. With Skilljar, we completely transformed our approach to training. We now have a full range of both self-led and instructor-led training options. Skilljar provided the tools to expand our offerings well beyond what you migh...t expect from a team of our size. |
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Read more →Skilljar: Trained Customers are Your Best Customers
Frequently Asked Questions(FAQ)
for Skilljar
What is Skilljar?
Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.
Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.
Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.
Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.
What is Skilljar used for?
What are the top features of Skilljar?
Who uses Skilljar?
What are Skilljar alternatives?
Where is Skilljar located?
Peers used Skilljar for onboarding and engagement management
Skilljar Competitors
Skilljar Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (134) |
| Custom Reports | Read Reviews (290) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (134) |
| Custom Reports | Read Reviews (290) |
Skilljar Integrations
Skilljar integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Skilljar
Software Failure Risk Guidance
?for Skilljar
Overall Risk Meter
Top Failure Risks for Skilljar
Gainsight, Inc News
Gainsight CC Reaches Key Milestones in Growth, AI, Recognition - MarTech Cube
Gainsight's Customer Communities (Gainsight CC) product was recognized as a Leader in the IDC MarketScape: Worldwide Enterprise Community Applications 2025 report. Gainsight announced significant growth and AI advancements, including a deeper integration with Skilljar, the launch of a Moderation AI Agent, and AI Translations feature. Gainsight added over 60 new customers, marking its strongest growth year, and expanded its Community business through strategic investments and leadership appointments.
Gainsight Founder Nick Mehta Hands CEO Role to Chuck Ganapathi | The Software Report
Gainsight has announced a leadership transition with Founder Nick Mehta stepping down as CEO to become a Board Member and Special Advisor. Chuck Ganapathi, previously President and COO, will succeed Mehta as CEO. Ganapathi has extensive experience in CRM and enterprise software and has led Gainsight's growth initiatives, including key acquisitions and product rollouts.
Digital CS Enters a New Paradigm, Driven by Agentic AI
Gainsight is advancing digital customer success with agentic AI, enhancing automation and customer intelligence. Their new AI-powered tools, including Staircase AI and Atlas, help Customer Success Managers automate routine tasks, identify churn risks, and uncover upsell opportunities. This approach allows for personalized, scalable customer interactions, improving retention and growth.
Agentic AI and Customer Success: Redefining the Journey
Gainsight is leveraging agentic AI to transform customer success management. At the Pulse Unplugged event, Gainsight showcased its Atlas AI agents, including Staircase AI and the Renewal AI Agent, which automate repetitive tasks and enhance customer interactions. These tools enable proactive engagement, reduce churn, and improve retention. Gainsight's AI solutions aim to empower customer success teams by allowing them to focus on strategic initiatives and creative problem-solving.
Gainsight, Inc Profile
HQ Location
1400 Bridge Pkwy Suite 101, Redwood City, CA 94065
Employees
251-500
Social
Financials
SERIES E
