Skilljar Overview

This is a summary of the comprehensive capabilities and benefits of Skilljar based on over 2597 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Skilljar, Lessonly, Litmos, Absorb LMS, Thought Industries, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Skilljar is right for your needs? Our Cuspera AI engine can evaluate how Skilljar fits your specific business needs, industry, and context. Get your personalized assessment report today.

Skilljar supports business activities such as:

  • Training & Onboarding
  • Engagement Management
  • Customer Feedback Management
  • Content Management
  • Lifetime Value Management

Skilljar can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Skilljar's capabilities include Personalization, Recording, Micro Customer Segmenting, etc.

Skilljar was founded in 2013. Computer Software Vertical is its biggest customer base.

Reviews

"Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. " - Tom Prefling

Cuspera Reviews

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Skilljar.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Training & Onboarding , Engagement Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Skilljar.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Training & Onboarding

4.97/5 ★

Read Reviews (239)

"...Please to chat with our sales team and learn more about our pricing structure. ..." Customer Training & Onboarding Platform: Retain Customers & More
Engagement Management

4.97/5 ★

Read Reviews (190)

"...Sales Managers who regularly engage with prospects and understand competitor offerings and your company s key differentiators...." Customer Onboarding Software & Customer Success Guide
engaging and following up

4.96/5 ★

Read Reviews (131)

"...We ve seen 153% higher ARR for customers engaged in training when compared to those who are not involved...."
engaging with scheduling & cadence

3.83/5 ★

Read Reviews (2)

"...Regardless of the method, mode or cadence of training, always remember that the key to product adoption is establishing clear value early on. ..."
Customer Feedback Management with Promotions

4.88/5 ★

Read Reviews (41)

"...Feedback from student surveys continues to enable SmashFly to refine its content and catalog design and to add new, relevant courses...." Case Study Smashfly
measuring customer satisfaction

4.75/5 ★

Read Reviews (13)

"...Skilljar helps you accelerate product adoption, automate onboarding workflows, reduce support costs, and increase long-term customer satisfaction. ...."
measuring net promoter score

4.69/5 ★

Read Reviews (12)

"...Their goals included: increase product adoption, improve retention, and improve customer satisfaction as measured by Net Promoter Score NPS...."
PEER EXPERIENCES
Training & Onboarding

4.97/5 ★

Read Reviews (239)

"...Please to chat with our sales team and learn more about our pricing structure. ..." Customer Training & Onboarding Platform: Retain Customers & More
Engagement Management

4.97/5 ★

Read Reviews (190)

"...Sales Managers who regularly engage with prospects and understand competitor offerings and your company s key differentiators...." Customer Onboarding Software & Customer Success Guide
engaging and following up

4.97/5 ★

Read Reviews (131)

engaging with scheduling & cadence

4.97/5 ★

Read Reviews (2)

Customer Feedback Management with Promotions

4.88/5 ★

Read Reviews (41)

"...Feedback from student surveys continues to enable SmashFly to refine its content and catalog design and to add new, relevant courses...." Case Study Smashfly
measuring customer satisfaction

4.88/5 ★

Read Reviews (13)

measuring net promoter score

4.88/5 ★

Read Reviews (12)

46+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2597 insights from peers and experts to help you assess how these Skilljar use cases fit your Learning Management System needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Tom Prefling

Director of Internal Communications

U-Haul

Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. Testimonial By Tom Prefling

Chrissy Irvine

Vice President, Customer Success

SmashFly

We had to find a way to meet the needs of our growing global customer base. With Skilljar, we completely transformed our approach to training. We now have a full range of both self-led and instructor-led training options. Skilljar provided the tools to expand our offerings well beyond what you migh...t expect from a team of our size.

Testimonial By Chrissy Irvine

Melanie Gallo

Head of Education Services

Zenefits

We needed customer training to be the number one priority and wanted a portal that we could customize for the whole customer journey. Testimonial By Melanie Gallo
CUSTOMERS TESTIMONIALS

Tom Prefling

Director of Internal Communications

U-Haul

Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. Testimonial By Tom Prefling

Chrissy Irvine

Vice President, Customer Success

SmashFly

We had to find a way to meet the needs of our growing global customer base. With Skilljar, we completely transformed our approach to training. We now have a full range of both self-led and instructor-led training options. Skilljar provided the tools to expand our offerings well beyond what you migh...t expect from a team of our size.

Testimonial By Chrissy Irvine

Melanie Gallo

Head of Education Services

Zenefits

We needed customer training to be the number one priority and wanted a portal that we could customize for the whole customer journey. Testimonial By Melanie Gallo

Case Studies

COMPANY CASE STUDIES
Case Study LI-COR

Biotech Company Drives New Leads with Customer and Prospect Training

Read More
Case Study Smashfly

SmashFly Partnered with Skilljar to Scale Training and Certification Program for 2,000 Customers Worldwide

Read More
Case Study Egnyte

With Egnyte University's training, users find value in Egnyte's platform 2x faster

Read More

Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Training & Onboarding, Engagement Management and Customer Feedback Management .

What are the top features of Skilljar?

Personalization, Recording and Micro customer segmenting are some of the top features of Skilljar.

Who uses Skilljar?

Skilljar is used by Computer Software, Insurance and Retail among other industries.

What are Skilljar alternatives?

Lessonly, Litmos, Absorb LMS and Thought Industries are popular alternatives for Skilljar.

Where is Skilljar located?

Skilljar is headquartered at 720 Olive Way, Suite 700, Seattle, WA 98101.

Popular Business Setting

for Skilljar

Top Industries

  • Computer Software
  • Insurance
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Skilljar to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Skilljar

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.54/5 ★

Read Reviews (36)
Recording

4.45/5 ★

Read Reviews (29)
Micro customer segmenting

4.71/5 ★

Read Reviews (19)
Ticketing

4.17/5 ★

Read Reviews (18)
Feedback surveys

4.64/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.54/5 ★

Read Reviews (36)
Recording

4.45/5 ★

Read Reviews (29)
Micro customer segmenting

4.71/5 ★

Read Reviews (19)
Ticketing

4.17/5 ★

Read Reviews (18)
Feedback surveys

4.64/5 ★

Read Reviews (16)

IT and Other Capabilities

for Skilljar

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.58/5 ★

Read Reviews (94)
Data Import

4.33/5 ★

Read Reviews (154)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.58/5 ★

Read Reviews (94)
Data Import

4.33/5 ★

Read Reviews (154)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.58/5 ★

Read Reviews (119)
Email Support

4.57/5 ★

Read Reviews (43)
24/7 Support

4.43/5 ★

Read Reviews (297)
Phone Support

4.43/5 ★

Read Reviews (48)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.58/5 ★

Read Reviews (119)
Email Support

4.57/5 ★

Read Reviews (43)
24/7 Support

4.43/5 ★

Read Reviews (297)
Phone Support

4.43/5 ★

Read Reviews (48)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)

Software Failure Risk Guidance

?

for Skilljar

Overall Risk Meter

Low Medium High

Top Failure Risks for Skilljar

Vendor Profile Details

Company Name

Skilljar

Company Website

https://www.skilljar.com/

Year Founded

2013

HQ Location

720 Olive Way, Suite 700, Seattle, WA 98101

Employees

51-100

Social

Financials

SERIES B