Product Business Settings

Salesforce Inbox is popular in Computer Software, Internet, and Information Technology And Services industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Marketing Automation
Team Collaboration

Salesforce Inbox Product Overview

Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.

How satisfied the customers are with Salesforce Inbox use-cases

Reviews

"With the help of Salesforce, we're creating a truly differentiated experience for our customers." - JEFF DAILEY
"I have a new career and a new way of supporting my family that I probably would not have without Trailhead." - Mark Tossell

Salesforce Inbox Customer Insights, Testimonials and Case Studies

What Are the key features of Salesforce Inbox for Communication Management?

How can Salesforce Inbox enhance your Engagement Management process?

How does Salesforce Inbox facilitate Meeting Management?

What is Salesforce Inbox?

Salesforce Inbox is a sales engagement platform that transforms the way reps sell. It extends the power of the Salesforce platform to email and calendar. It helps to acquire customers and improve sales and revenue.

Inbox brings email, calendar, and CRM together in one seamless experience. It views and works with Salesforce data, create Salesforce records, and log emails and events back to Salesforce, all directly in Inbox.

Some of its features include updating CRM data in real-time, selling smarter from the inbox and makes it a snap to sell from anywhere, Speed up through email with templates and personalized email messaging that streamline prospect outreach, schedule hard-to-get meetings faster by sharing calendar directly with customers and many more.

What is Salesforce Inbox used for?

Salesforce Inbox is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Communication Management and Engagement Management .

What are the top features of Salesforce Inbox?

Personalization, Recording and Templates are some of the top features of Salesforce Inbox.

Who uses Salesforce Inbox?

Salesforce Inbox is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Salesforce Inbox alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Salesforce Inbox.

Where is Salesforce Inbox located?

Salesforce Inbox is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

36 buyers and buying teams have used Cuspera to assess how well Salesforce Inbox solved their Sales Engagement needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

CUSTOMERS TESTIMONIALS
Salesforce Inbox testimonial

JEFF DAILEY

CEO

FARMERS INSURANCE
With the help of Salesforce, we're creating a truly differentiated experience for our customers. Testimonial By JEFF DAILEY
Salesforce Inbox testimonial

Mark Tossell

CRM Project Manager

Fusion Group
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell
Salesforce Inbox testimonial

Toya Gatewood

Salesforce Administrator

Consumer Technology Association
The biggest room in the world is room for improvement. Testimonial By Toya Gatewood
CUSTOMERS TESTIMONIALS
Salesforce Inbox testimonial

JEFF DAILEY

CEO

FARMERS INSURANCE
With the help of Salesforce, we're creating a truly differentiated experience for our customers. Testimonial By JEFF DAILEY
Salesforce Inbox testimonial

Mark Tossell

CRM Project Manager

Fusion Group
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell
Salesforce Inbox testimonial

Toya Gatewood

Salesforce Administrator

Consumer Technology Association
The biggest room in the world is room for improvement. Testimonial By Toya Gatewood
 

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Salesforce inbox introduction

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Peers used Salesforce Inbox for advertisement and communication management

Salesforce Inbox Competitors

Salesforce Inbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (7)
Analytics

4.49/5 ★

Read Reviews (38)
Custom Reports

3.88/5 ★

Read Reviews (63)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (7)
Analytics

4.49/5 ★

Read Reviews (38)
Custom Reports

3.88/5 ★

Read Reviews (63)

Salesforce Inbox Integrations

Salesforce Inbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.16/5 ★

Read Reviews (48)
Data Import

3.76/5 ★

Read Reviews (87)

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Salesforce Inbox

KONNEKTIVE CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Poplar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lessonly

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Salesforce Inbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Inbox

Salesforce, Inc. News

M&A
 

Salesforce Advances AI Expansion With Cimulate Deal | PYMNTS.com

Salesforce has signed a definitive agreement to acquire Cimulate, enhancing its Agentforce Commerce platform with AI-powered product discovery and agentic commerce capabilities. The integration aims to offer more personalized and conversational shopping experiences. The transaction is expected to close in the first quarter of Salesforce's fiscal year 2027, with Cimulate's team joining Salesforce to support ongoing innovation.

Read more →
Executive
 

Salesforce layoffs continue as high-ranking executives leave - TechTarget

Salesforce is experiencing significant executive departures, including the exits of Adam Evans, Ariel Kelman, Ryan Aytay, and Denise Dresser. These changes come amid ongoing layoffs affecting various teams, including Heroku, which is being sunsetted. CEO Marc Benioff's recent actions and comments have sparked internal controversy, with employees expressing concerns over Salesforce's ethical use of technology.

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Executive
 

Salesforce (CRM) Implements Layoffs and Executive Changes - GuruFocus

Salesforce has implemented executive changes, appointing six new executives to replace five who left since December. This restructuring aligns with CEO Marc Benioff's strategy to leverage AI, reducing support staff from 9,000 to 5,000 employees.

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Product
 

Salesforce to stop selling enterprise Heroku subscriptions, scale back upgrades

Salesforce will cease offering new Enterprise Account subscriptions for its Heroku platform and reduce feature development, focusing instead on cybersecurity and reliability updates. Existing enterprise contracts can be renewed, and credit card users can continue using the platform. This shift aims to prioritize AI capabilities and long-term customer value.

Read more →

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

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Financials

IPO