Salesforce Inbox Overview
Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.
Use Cases
Customers recommend Advertisement, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Inbox.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Inbox.
Salesforce Inbox Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Inbox works with different mediums / channels such as Website. Offline. On Premises etc.
Salesforce Inbox's features include Personalization, Recording, Templates, etc. and Salesforce Inbox support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Salesforce Inbox analytics capabilities include Analytics, and Custom Reports.
Reviews
"I have a new career and a new way of supporting my family that I probably would not have without Trailhead." - Mark Tossell
Peer review evidence (same sources as the product rating summary)
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Case Study AXA
"...The emails Aldo does send are better connected to individual preferences and that s driven a 131% increase in email conversion over the previous year...." Case Study Aldo
"...Inputting endless data into Salesforce is time-consuming and takes away valuable time that could be used to close more deals, and improve customer engagement and relationships...." 5 Reasons Why Customers Choose Ebsta Over Salesforce Inbox
Salesforce Inbox, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Inbox
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Salesforce Inbox is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.
Salesforce Inbox Customer wins, Customer success stories, Case studies
What makes Salesforce Inbox ideal for Advertisement?
How can Salesforce Inbox optimize your Communication Management Workflow?
What makes Salesforce Inbox ideal for Engagement Management?
How does Salesforce Inbox facilitate Meeting Management?
36 buyers and buying teams have used Cuspera to assess how well Salesforce Inbox solved their Sales Engagement needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell |
|
The biggest room in the world is room for improvement. Testimonial By Toya Gatewood |
|
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mark Tossell CRM Project Manager Fusion Group |
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell |
|
Toya Gatewood Salesforce Administrator Consumer Technology Association |
The biggest room in the world is room for improvement. Testimonial By Toya Gatewood |
|
Clara Perez Salesforce Developer Great Wave Technologies |
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
Curative - Healthcare - Medium
Curative Ditches $600, 000 Salesforce Contract Says 'AI Changes the Economics of Building ...
Siemens - Manufacturing - Very Large
Businesses nearly triple AI agent deployments — Salesforce
Department of Defense - Defense - Very Large
DoD Authorizes Salesforce Agentforce 360 at Impact Level 5
Salesforce inbox introduction
Frequently Asked Questions (FAQ)
What buyers ask before choosing Salesforce Inbox
What is Salesforce Inbox?
Salesforce Inbox is a sales engagement platform that transforms the way reps sell. It extends the power of the Salesforce platform to email and calendar. It helps to acquire customers and improve sales and revenue.
Inbox brings email, calendar, and CRM together in one seamless experience. It views and works with Salesforce data, create Salesforce records, and log emails and events back to Salesforce, all directly in Inbox.
Some of its features include updating CRM data in real-time, selling smarter from the inbox and makes it a snap to sell from anywhere, Speed up through email with templates and personalized email messaging that streamline prospect outreach, schedule hard-to-get meetings faster by sharing calendar directly with customers and many more.
What is Salesforce Inbox used for?
What are the top features of Salesforce Inbox?
Who uses Salesforce Inbox?
What are Salesforce Inbox alternatives?
Where is Salesforce Inbox located?
Peers used Salesforce Inbox for advertisement and communication management
Salesforce Inbox Competitors
Salesforce Inbox Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (63) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (63) |
Salesforce Inbox Integrations
Salesforce Inbox integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Inbox
Software Failure Risk Guidance
?for Salesforce Inbox
Overall Risk Meter
Top Failure Risks for Salesforce Inbox
Salesforce, Inc. News
Sweep Launches Multi-Org Agent to Bring Cross-System Intelligence to Salesforce
Sweep has launched the Multi-Org Agent for Salesforce, enabling enterprises to manage multiple Salesforce environments efficiently. This new agent maps dependencies and automations across fragmented Salesforce systems, reducing risks like outages and compliance gaps. It supports strategic consolidation, M&A integration, and AI readiness. Sweep plans to extend this capability to Snowflake and ServiceNow soon.
Salesforce's AI Ambitions Gain Momentum with Evercore Backing
Salesforce is advancing its AI initiatives, particularly with its Agentforce product, as noted by Evercore ISI. The company is expanding its Agentic Enterprise Pro offerings to enhance AI agent deployment and broaden use cases for customers, signaling positive momentum in AI adoption.
Agentic AI Deployment Surges at Salesforce
Salesforce's 2026 Agentic Enterprise Index reveals a tripling in AI agent deployments, significantly enhancing customer engagement and operational efficiency. The index highlights a bifurcation in AI deployment strategies across industries, with consumer sectors focusing on task-specific agents and complex sectors on versatile agents. This shift underscores AI's growing role in driving business outcomes and competitive dynamics in enterprise technology.
Salesforce Announces Date of Second Quarter Fiscal 2027 Earnings Release and Webcast
Salesforce announced it will release its second quarter fiscal 2027 financial results on August 26, 2026, followed by a live webcast to discuss the results.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
