About Salesforce Inbox
Salesforce Inbox is a sales engagement platform that transforms the way reps sell. It extends the power of the Salesforce platform to email and calendar. It helps to acquire customers and improve sales and revenue.
Inbox brings email, calendar, and CRM together in one seamless experience. It views and works with Salesforce data, create Salesforce records, and log emails and events back to Salesforce, all directly in Inbox.
Some of its features include updating CRM data in real-time, selling smarter from the inbox and makes it a snap to sell from anywhere, Speed up through email with templates and personalized email messaging that streamline prospect outreach, schedule hard-to-get meetings faster by sharing calendar directly with customers and many more.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Salesforce Inbox solves your Sales Engagement needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Salesforce Inbox.
Use Cases
Peers recommend Advertisement , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Salesforce Inbox.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Advertisement with Website, Offline and On Premises |
4.43/5 ★ |
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Case Study Aldo |
| Communication Management with E-Mail |
4.40/5 ★ |
"...Salesforce IQ Inbox helped us to track call logs and email logs directly into Salesforce CRM...." Peer review by Javeed M, Sr. Business Consultant, Sales&Support, Information Technology and Services |
| sending & publishing communications |
4.40/5 ★ |
|
| tracking & monitoring communications |
4.40/5 ★ |
|
| Engagement Management with E-Mail |
4.87/5 ★ |
"...It automatically surfaces relevant Salesforce data and provides context for all customer interactions to help users craft the perfect email response...." Peer review |
| engaging and following up |
4.87/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Advertisement with Website, Offline and On Premises |
4.43/5 ★ |
"...We use three kinds of cookies on our websites: required, functional, and advertising...." Case Study Aldo |
|
| Communication Management with E-Mail |
4.40/5 ★ |
"...Salesforce IQ Inbox helped us to track call logs and email logs directly into Salesforce CRM...." Peer review by Javeed M, Sr. Business Consultant, Sales&Support, Information Technology and Services |
|
| sending & publishing communications |
4.40/5 ★ |
| tracking & monitoring communications |
4.40/5 ★ |
| Engagement Management with E-Mail |
4.87/5 ★ |
"...It automatically surfaces relevant Salesforce data and provides context for all customer interactions to help users craft the perfect email response...." Peer review |
|
| engaging and following up |
4.87/5 ★ |
36+ more Business Use Cases
Our AI advisor, Wyz, harnessed 893 insights from peers and experts to help you assess how these Salesforce Inbox use cases fit your Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package. Testimonial By Husayn Kassai |
|
With the help of Salesforce, we're creating a truly differentiated experience for our customers. Testimonial By JEFF DAILEY |
|
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Husayn Kassai CEO & Co-Founder Onfido |
Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package. Testimonial By Husayn Kassai |
|
JEFF DAILEY CEO FARMERS INSURANCE |
With the help of Salesforce, we're creating a truly differentiated experience for our customers. Testimonial By JEFF DAILEY |
|
Clara Perez Salesforce Developer Great Wave Technologies |
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ACTIVISIONRead More |
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Case Study AldoRead More |
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Case Study AXARead More |
Popular Business Setting
for Salesforce Inbox
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Salesforce Inbox to Acquire customers and Enhance customer relationships
Salesforce Inbox Alternatives
Peer and Expert Opinion on Features
for Salesforce Inbox
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (43) |
| Recording | Read Reviews (35) |
| Templates | Read Reviews (28) |
| Alerts: popups & Notifications | Read Reviews (12) |
| Dashboard | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (43) |
| Recording | Read Reviews (35) |
| Templates | Read Reviews (28) |
| Alerts: popups & Notifications | Read Reviews (12) |
| Dashboard | Read Reviews (9) |
IT and Other Capabilities
for Salesforce Inbox
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (48) |
| Data Import | Read Reviews (87) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (48) |
| Data Import | Read Reviews (87) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (50) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (8) |
| Email Support | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (50) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (8) |
| Email Support | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (63) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (63) |
Failure Risk Guidance Security Report
?for Salesforce Inbox
Overall Risk Meter
Top Failure Risks for Salesforce Inbox
Vendor Profile Details
HQ Location
1 Market, San Francisco, CA 94105, US
Employees
10001+
Social
Financials
IPO
