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Salesforce Inbox vs GMass: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Inbox low Failure Risk for GMass medium
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Comparison Summary

This comparison report of Salesforce Inbox vs. GMass is based on a specific set of business needs and context. The comparison uses 5461 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Inbox and GMass

Salesforce Inbox, GMass, MailTrack, Ebsta, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Inbox covers Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"I have a new career and a new way of supporting my family that I probably would not have without Trailhead. " - Mark Tossell

"Saved me HOURS of work and made sure I had the right information and didn't double email the same person! " - Faith Qi En Lo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Inbox

Focus area

Software Failure Risk

  • low

logo GMass

Focus area

Software Failure Risk

  • medium

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

60

Total Goals
(we found evidences for)

9

15

Top Processes

Evidences indicate better relative satisfaction

advertisement

Read Reviews (58)

Read Reviews (15)

communication management

Read Reviews (52)

Read Reviews (713)

sending & publishing communications

Read Reviews (25)

Read Reviews (586)

tracking & monitoring communications

Read Reviews (23)

Read Reviews (123)

engagement management

Read Reviews (39)

Read Reviews (347)

engaging and following up

Read Reviews (31)

Read Reviews (347)

sales call management

Read Reviews (16)

Read Reviews (0)

meeting management

Read Reviews (16)

Read Reviews (0)

contact list management

Read Reviews (14)

Read Reviews (34)

creating contact list

Read Reviews (7)

Read Reviews (2)

market research

Read Reviews (13)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (1)

generation of new leads

Read Reviews (5)

Read Reviews (9)

sales document management

Read Reviews (5)

Read Reviews (10)

contract management

Read Reviews (3)

Read Reviews (1)

proposal & quote management

Read Reviews (1)

Read Reviews (7)

workflow management

Read Reviews (4)

Read Reviews (5)

social media management

Read Reviews (4)

Read Reviews (15)

engaging on social media

Read Reviews (1)

Read Reviews (3)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (4)

Read Reviews (1)

business development

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (3)

Read Reviews (1)

account management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (5)

campaign management

Read Reviews (2)

Read Reviews (133)

rating and review management

Read Reviews (2)

Read Reviews (2)

pipeline management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (1)

Read Reviews (3)

lead qualification

Read Reviews (1)

Read Reviews (2)

lead qualification: technographic

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (1)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (3)

influencer marketing

Read Reviews (0)

Read Reviews (2)

outbound marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting