Comparison Summary
This comparison report of Feedback Hub vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2269 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Feedback Hub and Customer Thermometer
Feedback Hub, Customer Thermometer, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Customer Thermometer
Focus area
Customer Thermometer is better than Feedback Hub for
Software Failure Risk
About
Send feedback to Microsoft with the Feedback Hub app
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Age
1975
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
46
Total Goals
(we found evidences for)
2
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve efficiency
-
Scale best practices
-
Enhance customer relationships
-
Acquire customers
-
Scale best practices
-
Increase customer life time value
-
Improve stakeholder relations
-
Improve ROI
-
Improve visibility
-
Build brand awareness
-
Improve digital and social presence
-
Establish thought leadership
- See 7 more
Top Channels
Channels Used
-
e-mail
-
promotions
-
phone calls
-
social media
-
channel partners
-
Twitter
-
offline
-
support groups
-
user generated content
-
blogs
-
on premises
-
website
-
Instagram
-
mass media
-
television
-
games
-
events
-
trade shows
-
LinkedIn
- See 16 more
-
e-mail
-
promotions
-
phone calls
-
social media
-
channel partners
-
Twitter
-
offline
-
support groups
-
user generated content
-
blogs
-
on premises
-
website
-
Instagram
-
mass media
-
television
-
games
-
events
-
trade shows
-
LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
