ServiceCEO Overview

ServiceCEO software assists field service businesses with management, scheduling, dispatching, billing, and estimating. Efficiency is increased by enabling businesses to do more with less.

Here’s the scoop on ServiceCEO! We've gathered over 25 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ServiceCEO, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ServiceCEO is right for your needs? Our Cuspera AI engine can evaluate how ServiceCEO fits your specific business needs, industry, and context. Get your personalized assessment report today.

ServiceCEO supports business activities such as:

  • Relationship Management
  • Campaign Management
  • Forecasting
  • Onboarding
  • PEST Analysis

ServiceCEO can help you with many business goals, such as Enhance Customer Relationships.

ServiceCEO Construction Vertical is its biggest customer base.

ServiceCEO Reviews

11 buyers and buying teams have used Cuspera to assess how well ServiceCEO solved their Field Service Management needs. Cuspera uses 25 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Business Priorities

Enhance Customer Relationships is the most popular business priority peers achieved using ServiceCEO.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Relationship Management , Campaign Management , Forecasting , as the business use cases that they have been most satisfied while using ServiceCEO.

See all use cases

Case Studies

COMPANY CASE STUDIES
ServiceCEO case study

Atomic Pest Control
CASE STUDY Atomic Pest Control

Atomic Pest Control was growing fast and needed to manage new branches and keep service quality high. They faced problems with old ways of working, like using pen and paper. They used PestPac by WorkWave to help their teams work better. The RouteOp feature made routes more efficient, letting techni...cians do 18-20 stops a day instead of 10. They also used digital forms and a customer portal to help with sales and service. As a result, jobs completed per tech increased by 80-100% and the company stayed efficient while growing.

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ServiceCEO case study

MANNA
CASE STUDY MANNA

MANNA needed a better way to manage meal deliveries for people with serious illnesses. Their old system caused confusion, delays, and wasted time. They chose WorkWave Route Manager 360 with GPS Tracking to help. The new system made it easy to track drivers, create reports, and plan routes. This hel...ped MANNA save time and money, add more clients, and improve delivery accuracy.

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ServiceCEO case study

Jefferson Council on Aging, Inc.
CASE STUDY Jefferson Council on Aging, Inc.

Jefferson Council on Aging, Inc. needed a better way to manage meal deliveries for seniors. Their old routing software was slow and hard to use, especially during the pandemic. They switched to RouteManager by WorkWave. This new system made it easy to change routes and improved delivery schedules. ...As a result, they increased daily meal deliveries from 1,100 to 1,500, a 36.4% increase. They also saw fewer delivery complaints and better connections with the seniors they serve.

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Based on peer insights

Cuspera recommends ServiceCEO for

Use Cases Relationship Management , Campaign Management , Forecasting
Business Priority Enhance Customer Relationships
Industries Construction, Consumer Services

Popular Business Setting

for ServiceCEO

Top Industries

  • Construction
  • Consumer Services

Popular in

IT and Other Capabilities

for ServiceCEO

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

2.93/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

2.93/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.31/5 ★

Read Reviews (3)
Email Support

3.16/5 ★

Read Reviews (2)
Chat Support

3.16/5 ★

Read Reviews (2)
Phone Support

3.16/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.31/5 ★

Read Reviews (3)
Email Support

3.16/5 ★

Read Reviews (2)
Chat Support

3.16/5 ★

Read Reviews (2)
Phone Support

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (3)
Analytics

3.31/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (3)
Analytics

3.31/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for ServiceCEO

Top Failure Risks for ServiceCEO

Vendor Profile Details

Company Name

WorkWave LLC

Company Website

//workwave.com

HQ Location

Holmdel, NJ

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

M&A