Eway CRM vs. Solve CRM: Comparing Best CRM Solutions 2026

Overview: Eway CRM and Solve CRM as CRM Category solutions.

Eway CRM and Solve CRM both cater to CRM needs but with distinct focuses. Eway CRM excels in large enterprises, offering robust workflow and communication management, which aligns with diverse industry needs. Solve CRM leans toward dynamic engagement and collaboration, fitting well for non-profit and IT sectors. Both provide various vendor support options, but Eway CRM supports more complex integrations and migrations. Businesses can choose based on their industry focus and operational scale.

Eway CRM: eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

Solve CRM: Solve CRM simplifies record keeping, communication, and scheduling with mobile-friendly automation and consistency. It integrates with G Suite, offering activity templates, custom fields, and secure team collaboration.

Eway CRM Solve CRM
Key Capabilities Supported Eway CRM offers strong workflow and contact list management, enhancing communication effectiveness. It suits businesses seeking comprehensive helpdesk management and campaign oversight. → Solve CRM emphasizes engagement management and follow-up activities. It enhances collaboration, making it ideal for teams focused on dynamic customer interactions. →
Business Goals Eway CRM aims to enhance customer relationships and acquire new customers, supporting goals like entering new markets and improving internal communications. → Solve CRM focuses on building strong customer relationships and client acquisition. It also aids in scaling best practices across operations. →
Core Features Eway CRM stands out with its extensive integration capabilities and support for data import and export. It offers custom reporting and embraces AI for smarter analytics. → Solve CRM provides ease of migration and emphasizes security and privacy. Its integration and compliance features cater to varied business compliance needs. →
Vendor Support Eway CRM offers robust vendor support options, including 24/7 support and comprehensive onboarding and training services. → Solve CRM provides continuous support including 24/7 availability but focuses more on essential email and phone support. →
Segments and Industries Eway CRM primarily serves large enterprises, with substantial use in marketing, financial services, and the medical device industry. → Solve CRM is versatile for large enterprises and mid-market, notable in real estate, non-profit management, and IT sectors. →
Operational Alignment Designed for complex and large-scale operations, Eway CRM integrates seamlessly into workflows of diversified industries. → Solve CRM is crafted for dynamic and collaborative environments, fitting well in sectors requiring agile operational processes. →
lightning

Applying your context and needs changes the comparison

Eway CRM and Solve CRM: Best activities based on customer satisfaction

Most deployed common Activities for Eway CRM and Solve CRM

How does Eway CRM and Solve CRM address your Workflow Management Challenges?
Both Eway Crm and Solve Crm offer workflow management features, allowing users to customize and automate tasks. Eway Crm emphasizes integration with Outlook, providing a familiar environment for managing workflows, while Solve Crm focuses on collaboration and project management, offering features like Google Sheets integration. Eway Crm is highly customizable, allowing for user-defined fields, form layouts, and workflows, while Solve Crm promotes a more natural flow, integrating into existing business workflows. A limitation of both is the potential for complexity in setting up and managing workflows.
"...User set up of workflow for leads and projects...." Peer review by Jiri N., Director, Management Consulting
"...The natural way the tool fits our business workflow; the speed of finding information that is important to us; versatility of the project blogs; how we can collaborate securely with our clients using project blogs...." Peer review by Robert W.
How can Eway CRM and Solve CRM optimize your Contact List Management Workflow?
Eway Crm and Solve Crm both allow businesses to create, organize, and track contact information. Eway Crm excels in providing a detailed history of interactions and automatically syncing with Outlook and mobile devices. Solve Crm focuses on sharing contact information and collaborating on projects while also integrating with Constant Contact and Outlook. However, Solve Crm can create "blank" contacts, which is a limitation.
"...Easy accessible history records of all our clients, suppliers, deals and projects...." Peer review by Freek Kruger
"...The ability to track key customer contact information and links to individual projects saved coordination time internally for our team...." Peer review by Karen, Eco Interiors Ltd.
How does Eway CRM and Solve CRM address your Communication Management Challenges?
Eway Crm and Solve Crm both provide options for sending targeted emails to customer groups. Eway Crm offers more personalized email campaigns with templates and automatic feedback tracking. Solve Crm focuses on sending bulk emails to tagged contacts, allowing for easy segmentation and communication with large groups. However, both tools have limitations, as Eway Crm's automatic tracking only works for the default email account, and Solve Crm requires a higher pricing tier for transactional email services.
"...The best part is being able to send emails to a list of contacts as it's one to one mailing...." Peer review by Verified Reviewer, Marketing and Advertising
"...We also use Solve to send mass emails to certain groups of clients, which helps with efficiency...." Peer review

Eway CRM in Action: Unique Activities

How can Eway CRM optimize your Helpdesk Management Workflow?
The system provides customer support to answer questions and resolve issues.nIt offers tools to manage customers, sales, and projects. nThe system aims to help businesses manage their operations effectively.
"...Customer support to help me understand..." Peer review by Jim F., Pres

Solve CRM in Action: Unique Activities

What benefits does Solve CRM offer for Engagement Management?
The Engagement Management capabilities streamline client interactions, facilitating tracking of leads, organizing follow-ups, and managing tasks across multiple team members. The system integrates with Google Sheets, enabling customizable reporting and analysis of data. However, there are reported limitations in the sales cycle process.
"...This software has helped with updating each client as well as emailing me when I need to follow up...." Peer review by Jessica, Creative Solar USA
How can Solve CRM enhance your Collaboration process?
The solution offers a collaborative workspace to manage contacts, teams, tasks, sales, and processes. It facilitates efficient collaboration by providing a centralized location for information and enabling teams to work off the same page. The platform is designed for smaller businesses and teams, and its capabilities may be limited for larger organizations with more complex needs.
"...Solve360 is aimed at small businesses and teams of under 20 people, particularly those with project-heavy, collaboration-based workflows...." Peer review by Chris B.

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Eway CRM Solve CRM
Peer score 4.6 4.4
Peer insights 848 630
Top industries
Marketing And Advertising 12.0%
Financial Services 9.0%
Medical Devices 8.0%
Real Estate 11.0%
Non Profit Organization Management 10.0%
Information Technology And Services 8.0%
SMB and Mid-Market 99.0% 89.0%
Enterprise 1.0% 11.0%
Pricing Eway CRM

News

Latest Eway CRM news

Connect eWay-CRM to Your Other Business Applications with Make. Here’s How

eWay-CRM integrates with Make, a no-code automation platform, to streamline data flow between business applications. This integration allows users to automate tasks such as CRM data entry, invoicing, and real-time notifications, enhancing efficiency and reducing manual errors. eWay-CRM's open API facilitates seamless connectivity with other systems, positioning it as a central hub for business operations.

03/09/2026 - source