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Dynamic Yield vs FullStory: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Dynamic Yield vs. FullStory is based on a specific set of business needs and context. The comparison uses 5238 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Dynamic Yield and FullStory

Dynamic Yield, FullStory, VWO, AB Tasty, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Dynamic Yield covers Engagement Management with Website, Merchandising with Website, Training & Onboarding, Helpdesk Management with Phone Calls, etc.

FullStory focuses on Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.

"Our customers demand excellence from us. Working with Dynamic Yield helps us deliver a truly personalized and unique shopping experience. " - Niels Tonsen

"The thing that sold us on FullStory is the ability to break down the silos that we naturally create in the company. Customers are not just in email, or on the web, or in other market places, it’s an entire ecosystem they are consuming. Getting a uni...fied set of data is extremely important. Everyone can talk about the customer experience and success, but using similar metrics is so important to be able to share that story correctly. " - Vishal Arora

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Dynamic Yield

Focus area

Dynamic Yield is better than FullStory for

Software Failure Risk

  • medium

logo FullStory

Focus area

FullStory is better than Dynamic Yield for

Software Failure Risk

  • medium

About

AI-Powered Omnichannel Personalization Platform ‚Dynamic Yield

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Age

2011

Financials

M&A

SERIES C

Business Need

Total Processes
(we found evidences for)

66

64

Total Goals
(we found evidences for)

18

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



training & onboarding


helpdesk management


segmentation and targeting


content management

content publishing


social media management

social media analytics

scheduling post to social media



products & pricelist management


communication management

sending & publishing communications



personalized marketing



sales document management

contract management




loyalty management

identify target customers

customise loyalty program


campaign management


generation of new leads


rating and review management


workflow management


conversion management



lifetime value management


promotion management


customer feedback management

measuring customer satisfaction




competitive intelligence


lead qualification


knowledge management


contact list management


account management





customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase customer life time value

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • Establish thought leadership

  • Improve stakeholder relations

  • Build brand awareness

  • Manage risk

  • See 15 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more
  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting