Altru Overview

Here’s the scoop on Altru! We've gathered over 508 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Altru is right for your needs? Our Cuspera AI engine can evaluate how Altru fits your specific business needs, industry, and context. Get your personalized assessment report today.

Altru supports business activities such as:

  • Merchandising
  • Helpdesk Management
  • Training & Onboarding
  • Engagement Management
  • Membership Management

Altru can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, Improve Internal Communications, and Acquire Customers. It can help manage these activities if you use Offline Point Of Sale E-Mail etc. for these needs. As a solution, Altru's capabilities include Ticketing, Recording, and Capture Information.

Altru was founded in 1981. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"...Gain a comprehensive view of your supporters by consolidating admissions, membership, fundraising, merchandise, marketing, and more in one revolutionary, cloud-based solution...." Ticketing, Membership, Admissions, & Fundraising Software

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Altru solved their business needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Altru.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Merchandising , Helpdesk Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Altru.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Merchandising with Offline, Point Of Sale, E-Mail and Causes And Charity

2.51/5 ★

Read Reviews (20)

"...Gain a comprehensive view of your supporters by consolidating admissions, membership, fundraising, merchandise, marketing, and more in one revolutionary, cloud-based solution...." Ticketing, Membership, Admissions, & Fundraising Software
Helpdesk Management with Chat, Offline and Causes And Charity

4.90/5 ★

Read Reviews (20)

"...Brings together ticketing and fundraising/membership in one CRM Helpful Support available to chat online..."
Training & Onboarding

4.56/5 ★

Read Reviews (12)

"...I've personally been involved with discovery by development teams working on reporting/queries and security/access...."
PEER EXPERIENCES
Merchandising with Offline, Point Of Sale, E-Mail and Causes And Charity

2.51/5 ★

Read Reviews (20)

"...Gain a comprehensive view of your supporters by consolidating admissions, membership, fundraising, merchandise, marketing, and more in one revolutionary, cloud-based solution...." Ticketing, Membership, Admissions, & Fundraising Software
Helpdesk Management with Chat, Offline and Causes And Charity

4.90/5 ★

Read Reviews (20)

"...Brings together ticketing and fundraising/membership in one CRM Helpful Support available to chat online..." Peer review by Dannielle B., Database Manager, Non-Profit Organization Management
Training & Onboarding

4.56/5 ★

Read Reviews (12)

"...I've personally been involved with discovery by development teams working on reporting/queries and security/access...." Peer review by Shannon, RISD Museum

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 508 insights from peers and experts to help you assess how these Altru use cases fit your business needs.

Frequently Asked Questions(FAQ)

for Altru

What is Altru?

Blackbaud Altru is a Ticketing, Membership, Admissions, & Fundraising Software that can be used by Companies, Healthcare organizations, Arts and Cultural organizations, Non-profit organizations.

What is Altru used for?

Altru is mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Merchandising, Helpdesk Management and Training & Onboarding .

What are the top features of Altru?

Ticketing, Recording and Capture information are some of the top features of Altru.

Who uses Altru?

Altru is used by Non-Profit Organization Management, Management Consulting and Automotive among other industries.

Where is Altru located?

Altru is headquartered at 65 Fairchild Street, Charleston, SC 29492.

Popular Business Setting

for Altru

Top Industries

  • Non-Profit Organization Management
  • Management Consulting
  • Automotive

Popular in

  • Mid Market
  • Small Business
lightning

Peers used Altru to Enhance customer relationships and Increase sales & revenue

Altru Alternatives

Peer and Expert Opinion on Features

for Altru

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.66/5 ★

Read Reviews (61)
Recording

2.60/5 ★

Read Reviews (11)
Capture information

3.76/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Ticketing

4.66/5 ★

Read Reviews (61)
Recording

2.60/5 ★

Read Reviews (11)
Capture information

3.76/5 ★

Read Reviews (5)

IT and Other Capabilities

for Altru

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.53/5 ★

Read Reviews (82)
Data Export

3.43/5 ★

Read Reviews (19)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.53/5 ★

Read Reviews (82)
Data Export

3.43/5 ★

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.34/5 ★

Read Reviews (9)
Phone Support

4.34/5 ★

Read Reviews (9)
Chat Support

4.27/5 ★

Read Reviews (17)
24/7 Support

3.97/5 ★

Read Reviews (82)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.34/5 ★

Read Reviews (9)
Phone Support

4.34/5 ★

Read Reviews (9)
Chat Support

4.27/5 ★

Read Reviews (17)
24/7 Support

3.97/5 ★

Read Reviews (82)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (16)
Custom Reports

3.53/5 ★

Read Reviews (84)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (16)
Custom Reports

3.53/5 ★

Read Reviews (84)

Software Failure Risk Guidance

?

for Altru

Overall Risk Meter

Low Medium High

Top Failure Risks for Altru

Vendor Profile Details

Company Name

Blackbaud

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO