Real-World Case Studies and Customer Success Stories with Blackbaud, Inc.

Blackbaud Raiser’s Edge NXT and Financial Edge NXT helped West Tennessee Healthcare Foundation clean up donor data and merge thousands of duplicate profiles. The team eliminated... manual Excel tracking for tribute gifts, improving donor communication. Integration between the two solutions built trust in reporting and allowed finance and development staff to reconcile data easily. The Foundation used these tools to track and grow their WE CARE employee giving campaign. Accurate reporting and stewardship actions led to more efficient fundraising.
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Blackbaud Raiser's Edge NXT helped Washington’s National Park Fund boost donations and simplify daily tasks. The new Online Giving donation... form increased donor conversion by 18% during a fiscal year-end campaign. Nearly 40% more donations came through the new form compared to the previous year. Staff found the form easy to use and liked its brand consistency. The tool made it easier to create compelling, cohesive donation pages.
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Blackbaud Raiser’s Edge NXT helped War Child Canada boost annual fundraising. The nonprofit used predictive modeling to segment donors and... focus on those most likely to give. In 2024, targeted calling campaigns recaptured 90% of lapsed donors and helped major donors increase their gifts. The team used Prospect Insights to get real-time recommendations and adjust their asks. War Child Canada exceeded its fundraising goal by 25% in 2024.
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Blackbaud Raiser’s Edge NXT and JustGiving helped Wales Air Ambulance grow its donor database tenfold. The integration enabled real-time donor... data, making it easy to thank supporters and boost fundraising. Staff could work remotely during the pandemic, keeping income steady. A virtual event raised nearly $85,000 using the new system. Reporting and marketing became faster and more targeted.
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Wake Tech Foundation used Blackbaud Raiser’s Edge NXT and Financial Edge NXT to connect its finance and development teams. The cloud-based tools... made donor management and reporting much easier. Staff could quickly access updated data and review trends. The software helped the team work faster and improved major gift fundraising. Now, the foundation supports more students and staff with better information and efficiency.
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Volunteers of America affiliates switched to Blackbaud Raiser’s Edge NXT for fundraising and relationship management. In the first year, they... saw benefits from shared resources and training, while keeping data secure and independent. Over 150 users accessed Blackbaud University for onboarding and support. Affiliates used data intelligence tools to segment donors and saw double-digit fundraising growth. The solution helped them quickly pivot to virtual events during COVID-19.
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Blackbaud Fundraiser Performance Management helped VMI Alumni Agencies boost fundraising. Gift officers used predictive models and dashboards to find top... prospects fast. Integration with Raiser’s Edge NXT gave real-time donor data. In four months, commitments rose by 97% and donors by 11%. Cash dollars increased nearly 12% and cash donors by 13.2%. Strategic consulting guided new fundraising tactics and improved data use.
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Variety – The Children’s Charity NSW/ACT used Blackbaud Raiser’s Edge NXT to solve data management issues. Before, staff struggled with... scattered records and slow grant processing. Now, all 28 staff use a single CRM system. Grant review time dropped from 2 days to just 30 minutes. The team can help more families and report results to donors faster. Donor relationships are managed better, supporting more children in need.
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Blackbaud's data insights helped Ursuline Sisters of Tildonk boost fundraising for retired sisters. The small team used Blackbaud eTapestry and... wealth analytics to find new donors and segment their outreach. They moved from a one-size-fits-all approach to targeted asks and personalized messaging. This led to a tripled response rate and a 50% increase in average donation amount. Blackbaud's tools made a big impact for the sisters' retirement support.
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Blackbaud Financial Edge NXT helped the University of South Florida Foundation move to a cloud-based fund accounting system. The team replaced... manual tasks and legacy processes, saving time and resources. Staff can now create financial reports in half the time. The alumni association gained secure, self-service access to manage its own accounting. The new system empowers users with on-demand information and easier data entry. USF Foundation can now expand reporting and business services for donors.
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Blackbaud Raiser’s Edge NXT helped the University of Ottawa Heart Institute Foundation modernize its fundraising. The Foundation used embedded signup... forms and analytics to attract new donors and improve engagement. Upgrading to the cloud-based platform solved server issues and boosted team productivity. Automated alerts and donor data access made the small team more efficient. The Foundation now manages donor relationships better and prepares for future fundraising success.
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Blackbaud Luminate Online helped UNCF boost GivingTuesday fundraising by 300%. UNCF used storytelling and digital marketing to engage donors. Blackbaud... consultants guided strategy and design for online campaigns. End-of-year online giving rose 86% during 2020. UNCF also saw a 12% increase in year-end giving over three years. Virtual events and creative digital outreach drove strong donor support.
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Two Ten Footwear Foundation used Blackbaud solutions to help shoe industry workers in the USA. The foundation moved 90% of... relief requests online and cut response times by 60%. Blackbaud's grantmaking and fundraising tools let the team access data instantly and make faster decisions. In 2018, Two Ten kept nearly 800 families in their homes and helped over 550 more with basic needs. The foundation now reaches more people and adapts quickly to industry changes.
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Blackbaud Raiser’s Edge NXT helped The Salvation Army Canada save $250,000 each year by removing the need for a third-party vendor. The organization increased... annual giving by $22 million after switching to the platform. Gift receipts that once took up to 10 days are now issued instantly. The team can now run reports in minutes, improving donor communication. The new system also supports better data governance and campaign management.
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Blackbaud Grantmaking helped The Morris and Rosalind Goodman Foundation build a digital presence and streamline grantmaking. Before, the foundation had... no website and managed applications on paper. Now, grantees can apply online, and all data is stored in one place. The team uses this data to guide funding strategy and board decisions. Currency conversions and workflows are now automated, saving time and reducing errors across Canada, the USA, and Israel.
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Blackbaud Raiser's Edge NXT with Prospect Insights helped St. Joseph Children's Home improve major gift fundraising. The AI tool gave... clear guidance to build and refine their top donor portfolio. The development director used it to focus on the top 20 major gift prospects. She no longer needed manual research or exports. The system made her more efficient and confident in pursuing major gifts.
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St Ann's Hospice used Blackbaud Raiser's Edge NXT with JustGiving integration to improve supporter stewardship. Before, they managed donor data... manually, which took a lot of time. The new integration automated data flow, saving time and reducing manual work. It helped the team run large virtual fundraising events and work remotely during COVID-19. Staff found the CRM easy to use, and it improved internal communication and donor management.
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Blackbaud helped Speed Art Museum deliver a better visitor and employee experience. The museum used Blackbaud for admissions, membership, fundraising,... accounting, and marketing. Staff could access records from anywhere with cloud solutions. Blackbaud’s tools made it easy to report visitor data and spot spending trends. The new cinema attracted 35,000 visitors in its first year after reopening.
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Special Olympics New York used Blackbaud's cloud-based solutions to overhaul its technology. The organization wanted to better serve stakeholders and... increase fundraising. Staff replaced old, disconnected systems with Blackbaud tools for fundraising, accounting, and marketing. They saw immediate improvements in communication and efficiency. SONY expects the upgrade to pay for itself within three years.
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Blackbaud Raiser’s Edge NXT helped Sisters of Charity raise nearly 200% more in its annual appeal. The organization used data... analytics and AI to update 2,600 lost donor records and re-engage lapsed supporters. Average gift size increased by over 60%. The new approach brought in almost $200,000 more, allowing for more scholarships and expanded mission work. Sisters of Charity now uses predictive analytics to focus on donors with higher giving potential.
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Blackbaud Financial Edge NXT helped Senior Resources of West Michigan move to a paperless office. The team replaced their old... system with a cloud-based platform. This made financial reporting faster and easier for managers and the board. The integration with Excel improved report sharing. The organization now works more efficiently and uses less paper.
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Science World used JustGiving from Blackbaud to launch a peer-to-peer fundraising campaign during COVID-19. The campaign, called The World Needs... More Nerds, raised over $150,000 in its first two months and aimed to surpass $400,000. Matching gifts and national media coverage boosted results. The solution was easy, secure, and allowed for campaign personalization. Science World protected its outreach education programs and engaged supporters across Canada.
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Blackbaud’s Optimized Donation Forms helped Seed Savers Exchange boost their holiday giving campaign. The conversion rate increased by 10% compared... to the previous year. The average donation amount rose 61%, from $112 to $181. The mobile-friendly forms made giving easier for donors. Seed Savers Exchange now shares these forms on social media for quick donations.
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SAY used Blackbaud's JustGiving and Raiser's Edge NXT to run a virtual fundraising event during the pandemic. The Under One... Moon livestream combined peer-to-peer fundraising with celebrity appearances. SAY raised nearly $250,000, with over $100,000 donated online. More than 200 online gifts were processed, 65% from new donors. Integration with Blackbaud tools saved staff time and made giving easy for supporters.
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Blackbaud Luminate Online helped Save the Manatee Club triple its #GivingTuesday fundraising record. The organization unified email marketing, fundraising, and... advocacy on one platform. This gave them a 360-degree view of supporters. They gained 197 new donors out of 208 on #GivingTuesday. The new system improved communication and supporter engagement. Save the Manatee Club can now tailor campaigns for better results.
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Blackbaud Raiser’s Edge NXT helped Sarcoma UK improve fundraising and donor management. The charity migrated from spreadsheets to a dedicated... CRM, gaining a clearer view of all campaigns. The platform enabled Sarcoma UK to develop new giving strategies and analyze years of data. It also streamlined donation processing with the JustGiving integration. The CRM now supports both fundraising and patient support activities.
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Blackbaud Financial Edge NXT helped Sarasota Memorial Healthcare Foundation move from paper-based accounting to a cloud-based system. The foundation eliminated... hours of duplicate data entry and manual tasks. Staff now track budgets and spending by project, improving transparency for donors. Integration with Blackbaud Raiser’s Edge NXT and Grantmaking tools streamlined fundraising and grant management. The foundation raised $55.5 million toward a $75 million campaign, building donor trust and recurring gifts.
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Blackbaud Luminate Online helped San Diego Humane Society grow its monthly sustainer program by 513%. The organization used integrated fundraising... and marketing tools to boost donor retention by 12%. Credit Card Updater saved 200 staff hours and recovered $58,000 in lost revenue. A new donor-focused website improved engagement and donor connections. Blackbaud’s solutions enabled scalable growth and seamless integration across fundraising, payments, and analytics.
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Blackbaud Financial Edge NXT and Raiser’s Edge NXT helped Royal Ontario Museum Governors modernize their fund accounting and donor management. The foundation replaced... outdated systems and manual Excel tracking with integrated software, improving financial oversight and reporting. Real-time access to financial data now supports fundraising and project management. The team can easily track donations, manage complex fund classifications, and customize reports for stakeholders. This upgrade enables more efficient operations and supports the museum’s mission of cultural preservation.
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Blackbaud Grantmaking helped Royal Navy & Royal Marines Charity move from spreadsheets to a unified grant management system. The charity eliminated... duplication errors and saved significant time by centralizing data and automating processes. Staff can now easily generate letters, track budgets, and monitor grant progress with dashboards. The system's flexibility allowed the charity to take on more funds and collaborate with more partners. Applicants and reviewers found the platform easy to use, and integration with Power BI improved reporting.
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Blackbaud Raiser’s Edge NXT helped Royal Navy & Royal Marines Charity boost fundraising. The charity removed 30% duplicate entries from... their CRM, making supporter data more reliable. They increased revenue by capturing more Gift Aid funding from the UK government. Automated workflows and new online donation forms saved time and improved donor management. Blackbaud’s training and support helped the team use more features and grow their fundraising impact.
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Blackbaud Raiser’s Edge NXT and Target Analytics helped Ronald McDonald House Charities Bay Area reverse a five-year decline in fundraising. After switching to... Blackbaud, the nonprofit exceeded fundraising projections by $1 million in just two years. The team used data analytics to identify and engage donors, leading to a 300% increase in major gift revenue and recapturing over 600 donors. Board members raised a record $496,000, and a targeted year-end appeal brought in $832,065, a 44% increase over the previous year. The organization now uses data-driven strategies to support more families with critically ill children.
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Blackbaud Altru helped Qubein Children’s Museum manage high ticketing demand and streamline operations. In the first three months, the museum... signed up over 1,000 memberships. Within nine months, they welcomed more than 140,000 visitors from 42 states. The platform supported ticketing, fundraising, and marketing, enabling the small staff to handle overwhelming demand. The museum was named North Carolina’s Visitor Attraction of the Year.
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Preble Street used Blackbaud Raiser's Edge NXT with Microsoft Power Automate to streamline fundraising and grant processes. Automations like daily... large-gift reporting saved staff up to five hours a week. The team built over 20 automated workflows, improving data hygiene and administrative efficiency. Integrating VolunteerHub helped identify and engage high-capacity volunteers. Staff now spend more time on strategic work and creative problem solving.
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Blackbaud helped the Phi Kappa Psi Foundation raise over $590,000 for educational programs in 2017. In 2018, they awarded more... than $100,000 in scholarships to 45 members. The foundation used Blackbaud's fundraising and digital marketing tools to connect with members of all ages. They improved donor engagement by targeting the right people at the right time. Blackbaud's solutions enabled smarter fundraising and stronger relationships with fraternity members.
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Garnet Health Foundation used JustGiving from Blackbaud to raise nearly $150,000 in six weeks for its Emergency Coronavirus Fund. The foundation needed... funds for PPE and supplies as COVID-19 cases surged. Staff quickly launched peer-to-peer fundraising online, supported by email and social media. Donors could share their stories and give in honor of loved ones. In six months, the foundation collected almost $300,000 for COVID-19 relief.
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Norfolk SPCA uses Blackbaud Raiser’s Edge NXT to manage over 18,000 supporter records and drive fundraising. The software helps them... target donors for appeals and events, like their annual Witches & Whiskers fundraiser. With event management tools, they track guests and convert attendees into donors. Raiser’s Edge NXT also helps turn animal adopters into supporters. The organization raised a $5,000 gift and secured a $5,000 pledge at a recent donor luncheon.
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Blackbaud Altru helped Norfolk Botanical Garden stay open during the pandemic. The garden shifted to touchless, advance online ticketing for... daily admissions. Within six weeks, 70% of tickets were purchased online. Attendance in May rose by 27% year-over-year, exceeding 41,000 visitors. The solution reduced gate backups and enabled new digital membership and marketing strategies.
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Blackbaud Financial Edge NXT helped Morehead State University Foundation speed up reporting. Manual processes and spreadsheets were replaced by integrated... software. Reports that took a day now take seconds. The team eliminated duplicate data entry and automated tasks. Donor stewardship improved with better data and transparency. The foundation can now focus more on funding programs and less on paperwork.
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Blackbaud Raiser’s Edge NXT and Financial Edge NXT helped Miracle Hill Ministries streamline gift entry and donor management. The nonprofit reduced... manual data entry and cut gift entry staff from two to one, saving costs. Centralized data and predictive analytics improved fundraising and donor insights. Integration with JustGiving will further simplify memorial and event fundraising. Miracle Hill now spends less time on admin and more on its mission.
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Blackbaud Raiser's Edge NXT helped Lowcountry Food Bank respond to a 70,000-person increase in food insecurity during COVID-19. The platform enabled... staff to track both monetary and food donations from 200 retail grocery stores. Automated recurring gift features and easy-to-share donation forms made giving faster. The number of donors rose by 53.5% in 2020, and average donation size doubled. Staff used dashboards to report results and update supporters weekly.
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Blackbaud's data intelligence tools helped Los Angeles Regional Food Bank identify high-priority donor prospects during the COVID-19 crisis. The food bank... saw a surge of over 62,000 new donors in 2020, 15 times more than the previous year. Using Blackbaud’s wealth insights and predictive modeling, the team increased major gift dollars by over 450%. They added three staff positions for major gifts and planned giving. The campaign finished a year early, securing 11 gifts of $1 million or more.
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Blackbaud Altru helped Longue Vue House and Gardens boost online ticket sales from 0% to 61%. The museum now tracks... guest interactions in real time and delivers more personalized service. Staff save hours on membership and event management tasks. Payment processing is faster and more secure with EMV technology. The team can now offer more programs and compete with larger museums.
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Lambda Legal sped up fundraising by moving Blackbaud Raiser’s Edge NXT and Financial Edge NXT to Microsoft Azure. The migration finished... in hours. Staff now create complex reports faster. Teams spend more time on key fundraising tasks. Blackbaud tools help manage donations and donor data across the country.
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Blackbaud Raiser’s Edge NXT and Blackbaud University training helped Kairos, a non-profit in Oregon, work faster and more efficiently. The team used... the updated training to spot and fix process inefficiencies. Staff could quickly learn new skills and apply them right away. Certification from Blackbaud University led to pay raises for key team members. The training improved work culture and made it easier to find and use important data.
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JustGiving from Blackbaud helped Huntsville Hospital Foundation launch a peer-to-peer fundraising platform. The foundation saved staff hours by reducing administrative... tasks. Supporters created unique campaigns, including one that raised over $22,000 for a portable ultrasound machine. Another campaign raised more than $13,000 for frontline staff needs. The solution made fundraising easier and more creative for the community.
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Blackbaud helped Headwaters Foundation for Justice launch two rapid-response funds, raising $4 million during the crises of COVID-19 and George Floyd’s murder. The foundation used... Blackbaud’s integrated fundraising, grantmaking, and fund accounting solutions to streamline operations. Staff saved up to 14 work hours a month and cut external accounting fees by 40%. The cloud-based tools enabled remote work and faster support for community grants. Blackbaud dashboards and portals improved reporting and made grant reviews easier for volunteers.
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Grand Canyon Conservancy used Blackbaud Raiser's Edge NXT with Prospect Insights to improve major gift fundraising. The AI-powered tool helped... the team identify top prospects and remove low-likelihood donors from portfolios. Gift officer portfolios were reduced by more than a third, making fundraising more focused. The team now uses data to make smarter asks and save time and money. The solution supports their mission to protect Grand Canyon National Park.
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University of Maryland used Blackbaud to improve fundraising operations. Before, they lacked a sophisticated tool and could not easily access... key metrics. With Blackbaud, they became more strategic in their fundraising. They saw a 31% increase in annual fundraising. The software made their data more accessible and helped them plan better.
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Blackbaud Guided Fundraising helped Western Carolina University double its annual giving revenue year over year. The university empowered student fundraisers... with a modern, easy-to-use platform. Email open rates rose by 50% across campaigns. Donor capture rates through phone programs increased by 20%. The team also used the tool for alumni outreach, event invitations, and parent engagement.
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Western University used Blackbaud Luminate Online and Blackbaud CRM to boost digital marketing and fundraising. The University Advancement team now... sends 8 million emails and manages 300 events each year. Their database holds over 650,000 alumni and donor records. The team exceeded annual fundraising goals and improved alumni engagement. Staff found the tools easy to use and support was responsive.
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Virginia Theological Seminary used Blackbaud's education management solutions to modernize its enrollment and admissions. Manual processes were replaced with cloud-based... tools, cutting application time from a month to a week. Staff now manage applications, billing, and reporting online. Students have more control over their degree progress and can access up-to-date directories and calendars. The Seminary created a connected campus with streamlined processes and a better student experience.
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Blackbaud Award Management helped University of Wisconsin–Madison centralize its scholarship process. Before, each school managed scholarships separately, causing confusion for... students. The new platform brought all opportunities into one place and automated data imports. The College of Letters & Science cut review time from 360 to 120 hours. Staff can now filter students easily and manage awards faster. Students have instant access to all scholarships in one system.
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Blackbaud Fundraiser Performance Management helped the University of Maryland boost its annual fundraising average from $178 million to $234 million, a 31% increase. The advancement team... used the software to track gift officer performance, set goals, and improve accountability. Managers and gift officers gained tools for coaching, evaluation, and portfolio optimization. The platform enabled better donor segmentation and reporting. The university now uses the system across all advancement operations for greater transparency and strategic planning.
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University of Louisville used Blackbaud CRM to upgrade its advancement operations. The team replaced manual processes with automated workflows for... gifts, records, and stewardship. Staff now use dashboards and reports for fast, one-click access to data. The implementation finished on time and on budget. Customization and PowerBI integration let users create their own reports and reduce IT workload.
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University of Georgia used Blackbaud’s donorCentrics to improve annual giving. The platform helped UGA track donor retention, reactivation, and acquisition.... UGA increased annual giving by 250% and saw a 56% rise in donors. A targeted year-end mailing led to a 113% increase in gifts and a 138% increase in total dollars. Peer benchmarking and detailed reporting guided new fundraising strategies and campaigns.
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University of Kent used Blackbaud Raiser’s Edge NXT with Microsoft Power Platform to boost fundraising productivity. The certified connector let... the team solve business problems faster, without needing deep technical skills. During the pandemic, the connector made remote work easier and ensured donors were thanked quickly. Fundraisers could mark gifts as acknowledged and share large gift info with finance, all without extra access. The solution simplified processes and improved team efficiency.
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University of Detroit Jesuit High School and Academy uses Blackbaud Raiser’s Edge NXT to manage over 45,000 constituent records and boost fundraising. The school raises... more than $2 million annually, supporting $3.5 million in scholarships each year. Gift officers use the software to segment donors, track proposals, and run targeted campaigns. Event management and email tools help engage alumni and supporters. The platform’s data-driven insights and payment integrations like Venmo and PayPal increase recurring gifts and donor retention.
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Blackbaud Fundraiser Performance Management helped the University of Delaware boost fundraising by 43%. The university made data accessible to all... team members in its development and alumni relations division. They saw a 247% increase in qualified prospects and a 46% rise in closed proposals over $25,000. The new analytics-driven approach enabled consistent benchmarking and smarter fundraising decisions. Staff now use real-time data to guide outreach and improve donor engagement.
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University of Aberdeen used Blackbaud Raiser's Edge NXT to transform its fundraising and alumni engagement. The team overhauled data management,... making reports faster and more accessible. With Blackbaud's support, they shifted to a data-driven approach. Reports that once took weeks now take less than a day. Senior leaders now trust and use the data for decisions.
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University College Cork used Blackbaud Raiser’s Edge NXT to improve data management and decision-making for fundraising. The university moved from... siloed, reactive fundraising to a more proactive, strategic approach. The new system helped the team save time, with report generation dropping from an hour to minutes. Staff now use data insights to identify top donors and new fundraising opportunities. Blackbaud Customer Success support made the transition smooth and increased team engagement.
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UNC-Chapel Hill used Blackbaud Enterprise Fundraising CRM to upgrade its legacy fundraising system. The university exceeded its $4.25 billion Campaign... for Carolina goal one year early. Fundraisers relied on data insights and metrics from Blackbaud CRM to target donors and optimize development officer staffing. The platform helped capture more and better data without extra effort. UNC-Chapel Hill now plans to expand its use of analytics and data intelligence for future campaigns.
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UNC Asheville used Blackbaud Award Management to improve its scholarship process. The university increased scholarship fund utilization from 70% to... 95%. The software helped match over 3,000 students with nearly 400 scholarships. Students now apply through a single form, saving time and reducing bias. Faculty and staff benefit from a secure, automated, and paperless workflow. Integration with Blackbaud Raiser's Edge NXT streamlines thank-you letters and donor engagement.
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Blackbaud's Total School Solution helped Trafalgar School for Girls cut down from six tech platforms to one. Staff now save... about 350 work hours each year and spend four to six times less time on data entry. The school improved parent engagement, with 100% of parents using the new system to access information. Billing and enrollment became easier with integrated solutions. Blackbaud also supports Trafalgar's fundraising and their move to a new campus.
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Texas Southern University used Blackbaud Raiser’s Edge NXT and Financial Edge NXT to improve fundraising and donor management. The university saw... a 400% increase in event revenue and added 3,000 new constituents in one weekend. Integrated analytics and marketing tools helped target donors and refine campaigns. Staff can now self-serve, reducing administrative work. The university continues to expand its use of Blackbaud software for award management.
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The Dunham School used Blackbaud Enrollment Management System, Blackbaud Tuition Management, and Blackbaud Financial Edge NXT to automate contract and tuition management. Before, staff spent... eight hours on manual data entry for billing. Now, the process takes just four minutes. The integrated system reduced errors and made reconciliation easier. Families benefit from online access and flexible payment options.
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Blackbaud Raiser’s Edge NXT and Financial Edge NXT helped SUNY Brockport cut reconciliation time by 75%. The university eliminated up... to five days of posting delays. Staff now run their own reports and access real-time fundraising and finance data. Automation reduced errors and improved reporting accuracy. The integrated platform supports faster alumni engagement and confident stewardship.
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Blackbaud Guided Fundraising helped St. Lawrence University boost donor numbers by 151%. The university used a text-first outreach to connect... with alumni. This approach led to a 134% increase in dollars raised over the previous year. 51% of text respondents pledged, donated, scheduled a callback, or updated their records. Student fundraisers found the platform easy to use and appreciated its multichannel features. Personalized communications improved alumni engagement and giving.
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St. Joseph Catholic School used Blackbaud's integrated cloud-based education management solution to connect parents, students, and staff. The school replaced... a flawed system with Blackbaud, improving parent satisfaction in 14 of 18 categories during the pandemic. Blackbaud streamlined enrollment, tuition, and learning management, reducing paperwork and manual data entry. The platform enabled smooth distance learning and kept the school community connected. Staff praised Blackbaud's onboarding and training support.
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Blackbaud Enrollment Management System helped Savannah Country Day School save hours in their admissions process. The Committee Review feature let... staff review applications from anywhere, ending the need for paper files. The admissions team now works together more easily and communicates better with families. The school reduced paper use, supporting its sustainability goals. Student data now flows smoothly from admissions to enrollment, saving more time for staff.
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Blackbaud Luminate Online helped Saint Peter's Prep raise over $275,000 from 400+ donors during its Founders’ Day Challenge. The school used... direct mail, email marketing, and texting to reach alumni, parents, and friends. Donors could give easily online using credit card, PayPal, or checking account. Blackbaud Raiser’s Edge NXT let the team personalize messages and manage relationships. After the campaign, supporters received a thank you video on the school’s website, keeping them engaged.
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Queen's University Belfast migrated to Blackbaud Raiser's Edge NXT to modernize its fundraising and relationship management. The move to the... cloud solved issues with aging hardware, server maintenance, and cybersecurity. The migration was completed smoothly during the COVID-19 pandemic, thanks to careful planning and support from Blackbaud. Now, more university departments can access the CRM, and the university is planning a wider rollout. The new system offers flexible access, better control, and integration options for future growth.
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Oxford Brookes University used Blackbaud Raiser's Edge NXT to overhaul its alumni database. The alumni relations team shifted focus from... fundraising to engagement and needed to clean up decades of data. With support from Blackbaud, they purged 35,000 non-essential records in the first year. The new system made alumni data easier to access and use. This change helped the team work faster and focus on building stronger alumni relationships.
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Blackbaud Financial Edge NXT helped NorthWest Arkansas Community College Foundation manage rapid growth. The foundation replaced its old cash accounting... system with Financial Edge NXT, integrating it with Raiser’s Edge NXT for fundraising. This integration reduced manual data entry and human error. Auditors now pull reports directly, making audits faster and easier. The foundation customizes financial reports for different audiences, improving transparency and accountability.
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Blackbaud Award Management helped Nova Scotia Community College boost scholarship fund utilization from 80% to 95%. The software made it... easier for students to apply, leading to more applications and fewer unclaimed awards. NSCC used the platform to match students with scholarships and ensure donor intent was met. The college also saved staff time and improved collaboration with its foundation. Integration with PeopleSoft and other Blackbaud tools streamlined processes and reduced administrative burdens.
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Mulgrave School used Blackbaud solutions to quickly adapt its fundraising during COVID-19. The school raised $100,000 in two months for... its Community Relief Fund to help families with tuition. Blackbaud made it easy to manage donors, reporting, and online payments. The platform also simplified enrollment and student records. Mulgrave School now plans to grow monthly gifts using Blackbaud's marketing tools.
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Mount Saint Mary’s University used Blackbaud Raiser’s Edge NXT and Microsoft Power Platform to automate fundraising and donor stewardship. Automation cut financial... reconciliation from a week to just two to three hours. Personalized donor outreach boosted engagement and compliance. Their "Mount Day of Giving" campaign exceeded its donor goal by 30%, raising over $70,000. Dashboards and workflow automations improved productivity and campus-wide communication.
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Mississippi State University Development and Alumni Division chose Blackbaud CRM to manage advancement and alumni engagement. The team needed a... flexible CRM that could integrate with third-party tools. Blackbaud CRM was the top pick for its open APIs and easy customization. Implementation was smooth, and integrating 360MatchPro was simple. Staff now use one system for a full view of alumni and donors. The division expects to raise and match more dollars in future campaigns.
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Miami Country Day School needed a better admissions process and easier access to learning resources. They switched to Blackbaud’s education... management portfolio to connect faculty, parents, and students. The new system made it simple for teachers to manage classes and for parents to track student progress. Admissions staff now give a strong first impression to families. The school unified all information in one place, making daily tasks easier for everyone.
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Meredith College used Blackbaud's data intelligence and predictive modeling tools to improve fundraising. The college exceeded its $75 million campaign... goal by 20%, raising over $90 million. With Blackbaud, fundraisers identified 10,000 potential major donors in their records. Predictive insights helped both major and annual fund gift officers target the right donors. Blackbaud's solutions provided clear guidance on donor cultivation and ask amounts.
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Mercy High School Burlingame used Blackbaud Merchant Services to simplify payment processing. The school combined Blackbaud with Almabase to reduce... the number of payment processors. This made it easier for the accounting team to reconcile income. The solution supports fundraising and alumni management. Staff now access data on the go with Blackbaud’s cloud-based tools.
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Blackbaud Award Management helped Manchester University improve scholarship matching and donor relations. Before, the university used spreadsheets and struggled to... match scholarships to donor intent. With Blackbaud, they automated the process and integrated with their student information system. Now, awards are matched more accurately and efficiently. The university achieved a 90% completion rate for thank-you letters and donor information requests. Donors receive better reports, and students benefit from a smoother process.
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Blackbaud Raiser’s Edge NXT helped Longwood University save hours of work with Prospect Insights Pro. The AI tool gave staff... automated recommendations to manage donor portfolios. Gift officers used data to prioritize prospects and remove low-likelihood donors. The tool boosted confidence and improved donor engagement. Staff now build stronger relationships and increase gift sizes each year.
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Blackbaud’s education management solutions helped Long Island Lutheran Middle & High School switch quickly from in-person to virtual learning. The school used... Blackbaud to keep classes running during COVID, moving to remote operations in just days. Parents, teachers, and staff managed enrollment, schedules, and assignments all in one system. Automated alerts and digital forms saved time and improved efficiency. Integration with tools like Turnitin made grading easier and kept data secure.
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Heritage Christian Academy in Maple Grove, Minnesota, adopted Blackbaud’s education management solutions to create a more connected school community. The school needed... easier navigation, better access to information, and a stronger sense of community. Their previous system was being discontinued, prompting a switch. They launched "Blackbaud Day" to train teachers and staff, using videos, emails, and hands-on sessions. Staff received ongoing support and tailored documentation to help them use the new tools effectively.
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Guildhall School of Music & Drama used Blackbaud Raiser's Edge NXT to improve fundraising operations. The database manager and her... team reduced gift codes for appeals from 327 to 12, making reporting faster and easier. Quarterly report preparation time dropped by 50–75%. The team now accesses donor insights and tracks performance more efficiently. Gift Aid management also became more robust and agile, supporting compliance with UK rules.
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Blackbaud CRM and Blackbaud Grantmaking helped The Lutheran Church—Missouri Synod raise over $1. 5 million for COVID-19 relief in six...months. The Synod awarded nearly 600 grants, tripling their previous annual count. The cloud-based system enabled remote work and fast response to urgent needs. Staff collaborated across 35 district offices to support church workers and global missions. Blackbaud CRM improved donor engagement and reporting, driving increased generosity.
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Blackbaud Raiser’s Edge NXT and Financial Edge NXT helped the Episcopal Diocese of Oklahoma boost donor acquisition to 40%, recapture to 18%, and retention to 62%. Fundraisers use real-time... data and mobile access to better understand constituents and improve giving. Analytics from ResearchPoint empower the team to benchmark performance and deepen donor relationships. Staff now work from a single system, eliminating spreadsheets and improving efficiency. The diocese serves over 60 congregations and 25,000 members statewide.
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Blackbaud Financial Edge NXT helped the Episcopal Diocese of Central New York improve financial reporting. The controller managed many tasks... alone and needed a simple, efficient solution. The cloud-based system made the transition easy and required little training. Reports that once took a day and a half now take minutes. The diocese can now access about 30 saved reports instantly, reducing errors and manual data entry.
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Rolling Hills Community Church uses Blackbaud Raiser’s Edge NXT and Financial Edge NXT to manage giving and accounting. The church serves... 5,000 members and welcomes 1,800 people to Sunday services. Integration between fundraising and accounting tools helps staff track activities and engage donors. The church can now identify first-time donors and streamline online giving. Blackbaud solutions support both local outreach and global missions.
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Mennonite Church USA used Blackbaud Raiser’s Edge NXT and Microsoft Power Platform to keep congregation information up to date. The IT team... built an online portal for conference ministers to update contact records quickly. Automated approval processes save employees time and reduce manual work. The integration also powers a 'Find a Church' search engine for website visitors. The new connector cuts development time and makes connecting systems easier.
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Blackbaud Financial Edge NXT helped Hunter Street Baptist Church switch accounting systems fast. The church needed a nonprofit accounting solution... after their old vendor threatened to cut service before an audit. Blackbaud got them live in three weeks, ahead of schedule. Expense management and view-only reporting now save the team a full day of work. Staff can access reports easily and securely, improving efficiency for everyone.
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Blackbaud's Grateful Patient Solution helped The University of Kansas Health System transform its fundraising. After a failed in-house attempt, they... implemented Blackbaud Raiser’s Edge NXT, ResearchPoint, and consulting support. In three years, they identified over 1,200 new patient prospects. One grateful patient pledged $1.1 million in planned giving. The new process is sustainable, secure, and HIPAA-compliant, boosting major gift interest and expanding the fundraising team.
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Blackbaud Financial Edge NXT helped Ravenwood Health save hours each week on reporting and daily bank processes. Reports that once... took 25-30 minutes now run in under a minute. The organization eliminated two costly platforms, saving over $1,300 per month. Staff training improved with Blackbaud University, letting new hires get up to speed quickly. Audits are easier because all documents are attached in the system.
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Blackbaud Financial Edge NXT helped My Community Health Center manage growth from one to three locations. The team gained project-based... budgeting and grant tracking, making compliance and reporting easier. Centralized records improved audit readiness and reduced time spent on paperwork. Staff can now generate clear reports with a click, supporting transparency and board oversight. The center scaled operations without adding headcount or losing control.
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Major Health Partners uses Blackbaud Financial Edge NXT and Raiser's Edge NXT to manage fundraising and accounting. The foundation needed... tools that fit the unique needs of nonprofit accounting. Blackbaud made accounting easy for their team. The solution helps them maximize fundraising impact. Staff enjoy using the system for both relationship management and fund accounting.
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