Overview: Contentful and Onbase by Hyland as Content Management Systems Category solutions.

Contentful and Onbase by Hyland cater to diverse content management needs but emphasize different capabilities and user preferences. Contentful excels in content creation and management for digital and social media-heavy industries, offering robust analytics and integration options. It's favored by mid-market and enterprise clients seeking digital transformation. Onbase by Hyland supports industrial workflows with strong capabilities in document and case management, appealing to government and manufacturing sectors with a need for a secure, compliant system.

Contentful: Contentful empowers teams to collaborate and innovate. Business momentum is driven by delivering impactful experiences at scale.

Onbase by Hyland: OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.

Contentful and Onbase by Hyland: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Contentful specializes in content management and curation, with strong communication features. Its capabilities align with businesses prioritizing digital communication and content publishing. read more →

Onbase by Hyland focuses on workflow and document management, with capabilities in helpdesk and contract management. It suits industries with complex document needs. read more →

Business Goals

Contentful is designed to help businesses acquire new customers and enhance their digital presence. It supports users aiming to expand and engage audiences online. read more →

Onbase by Hyland assists in improving efficiency and ROI, benefiting businesses focused on refining process management and enhancing customer relationships. read more →

Core Features

Contentful offers extensive analytics and integration features, along with custom reporting capabilities. These features cater to users looking for comprehensive data management and reporting tools. read more →

Onbase by Hyland provides robust compliance and security features, with strong data import/export options. It meets the needs of users in highly regulated industries. read more →

Vendor Support

Contentful provides 24/7 support with a focus on chat and email, suitable for businesses requiring constant technical assistance and communication. read more →

Onbase by Hyland offers phone and email support with 24/7 accessibility, aligning with customers needing reliable support options. read more →

Segments and Industries

Contentful predominantly serves mid-market and enterprise-level customers, with significant use in internet and software industries. read more →

Onbase by Hyland caters to government and manufacturing sectors, with a substantial presence in mid-market and small enterprises. read more →

Operational Alignment

Contentful integrates smoothly into digital-first environments, benefiting companies targeting dynamic social media and web content. read more →

Onbase by Hyland fits into structured and compliance-driven environments, ideal for industries needing precise document and workflow management. read more →