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Compare DocuWare vs Onbase by Hyland

Comparison Summary

This comparison report of DocuWare vs. Onbase by Hyland is based on a specific set of business needs and context. The comparison uses 3106 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing DocuWare and Onbase by Hyland

DocuWare, Onbase by Hyland, M-files, PairSoft, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

DocuWare was founded in 1988. It covers Workflow Management, Sales Document Management, Content Management, Training & Onboarding, etc.

Onbase by Hyland was established in 1988. Similar to DocuWare, Onbase by Hyland focuses on Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo DocuWare

Focus area

DocuWare is better than Onbase by Hyland for

Software Failure Risk

  • low

logo Onbase by Hyland

Focus area

Onbase by Hyland is better than DocuWare for

Software Failure Risk

  • low

About

DocuWare | Document management and workflow automation for business everywhere

Enterprise information platform designed to manage content, processes and cases.

Age

1988

1991

Financials

M&A

M&A

Business Need

Total Processes
(we found evidences for)

50

42

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction



sales document management

contract management

proposal & quote management


content publishing


training & onboarding



contact list management


lead qualification

lead qualification: technographic

lead qualification: firmographic


billing and invoice management


generation of new leads



engagement management

engaging and following up


revenue cycle management


communication management

sending & publishing communications


account management


customer feedback management

measuring customer satisfaction


conference call management



promotion management


discount management



customer case management


knowledge management


trade show marketing


products & pricelist management


relationship management


competitive intelligence


personalized marketing



campaign management


helpdesk management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve stakeholder relations

  • Enhance customer relationships

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

Top Channels

Channels Used

  • offline

  • social media

  • on premises

  • point of sale

  • user generated content

  • phone calls

  • games

  • e-mail

  • See 5 more
  • offline

  • social media

  • on premises

  • point of sale

  • user generated content

  • phone calls

  • games

  • e-mail

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting