Concord Overview

Concord addresses the complexities of contract management with its AI-powered software. It tackles common challenges such as tracking spending, optimizing negotiations, and ensuring deadlines are met. By automating these tasks, Concord reduces the manual labor involved, saving significant time for finance, operations, procurement, and legal teams. The software's user-friendly interface aligns with existing workflows, minimizing disruption and enhancing productivity. Concord's solution is particularly beneficial for businesses looking to streamline contract processes and improve operational efficiency. Its recognition as a top-rated tool underscores its effectiveness in transforming contract management practices.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Concord.

Other use cases:

  • Content Sharing
  • Onboarding
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Helpdesk Management
  • Relationship Management
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Concord.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Manage Risk
  • Enhance Customer Relationships
  • Improve Visibility
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Launch New Products
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

Concord Use-Cases and Business Priorities: Customer Satisfaction Data

Concord works with different mediums / channels such as Offline. and E-Mail.

Concord's features include Templates, Alerts: Popups & Notifications, Personalization, etc. and Concord support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Concord analytics capabilities include Analytics, and Custom Reports.

Reviews

"Concord succeeded in our two objectives: signature speed and regional team satisfaction." - Edwige Dupont

Peer review evidence (same sources as the product rating summary)

"...The email notifications have made the contract process very easy and the ROI on the platform has been excellent...." Peer review by Heather Helmig, Human Resource Manager, Widelity
"...your approval wait time Speed-up internal approvals with workflows that automatically send documents through the right approval process...." Sales Agreements with Concord: Faster and More Efficient
"...Overall, Concord has helped our company get organized/develop a process and have a space that we can collaborate on legal documents...." Peer review by Lindsey B., Head of Finance, Telecommunications

Concord, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, ContractWorks, etc., all belong to a category of solutions that help Contract Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Concord is an effortless contract management platform for collaboration, e-signing, and storage. Agreements are easily managed and streamlined on Concord.

Popular Business Setting

for Concord

Top Industries

  • Telecommunications
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Concord is popular in Telecommunications, Information Technology And Services, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Concord Customer wins, Customer success stories, Case studies

What solutions does Concord provide for Sales Document Management?

What benefits does Concord offer for Workflow Management?

What solutions does Concord provide for Collaboration?

How can Concord enhance your Content Sharing process?

How can Concord enhance your Onboarding process?

9 buyers and buying teams have used Cuspera to assess how well Concord solved their Contract Management needs. Cuspera uses 3609 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contract Management needs.

CUSTOMERS TESTIMONIALS
Concord testimonial

Edwige Dupont

Junior Counsel

Scopelec
Concord succeeded in our two objectives: signature speed and regional team satisfaction. Testimonial By Edwige Dupont
Concord testimonial

Sales & Operations Manager

Daitem
Sending contracts to clients at least once a year to remind them of the contract’s conditions allows us to reinforce and galvanize our relationship with them. Testimonial By Daitem
Concord testimonial

Shane Mulrooney

Vp Of Legal

Home Chef
Concord has been very helpful with respect to making sure that we have access to everything in a way that doesn’t rely on one person to have to be able to get to it. Testimonial By Shane Mulrooney
CUSTOMERS TESTIMONIALS
Concord testimonial

Edwige Dupont

Junior Counsel

Scopelec
Concord succeeded in our two objectives: signature speed and regional team satisfaction. Testimonial By Edwige Dupont
Concord testimonial

Sales & Operations Manager

Daitem
Sending contracts to clients at least once a year to remind them of the contract’s conditions allows us to reinforce and galvanize our relationship with them. Testimonial By Daitem
Concord testimonial

Shane Mulrooney

Vp Of Legal

Home Chef
Concord has been very helpful with respect to making sure that we have access to everything in a way that doesn’t rely on one person to have to be able to get to it. Testimonial By Shane Mulrooney

YMCA of Greater Boston - Non Profit Organization Management - Large

Boston, USA

DialMyCalls helped the YMCA of Greater Boston save over 300 hours a year on member communications. Staff used to spend hours calling members for swim lesson reminders and weather alerts. With DialMyC...alls, they now send mass messages in seconds. The platform made it easy to track message delivery and engagement. Staff can focus on hiring, training, and member engagement instead of manual calls.

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Wilder Balter Partners, Inc. - Real Estate - Small

New York, USA

DialMyCalls helped Wilder Balter Partners, a real estate development firm in New York, replace inefficient communication methods like megaphones and door flyers. Property managers now use automated v...oice calls, texts, and emails to quickly notify residents about important updates. The switch saved staff hours each day and improved resident satisfaction, especially among seniors. DialMyCalls made communication faster, more personal, and more reliable for Wilder Balter properties.

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Waste Corporation of America (WCA) - Consumer Services - Large

Houston, USA

DialMyCalls helped Waste Corporation of America automate customer and employee communications. Before, WCA staff spent up to 72 hours a month making 600–1200 calls, sometimes up to 7000. With DialMyC...alls, one message reaches everyone in minutes by voice or text. WCA can track who received messages and update contacts easily. The system improved emergency notifications and saved days of manual work each month.

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Victory World Church - Religious Institutions - Medium

Atlanta, USA

Victory World Church used DialMyCalls to improve communication with 1,000 volunteers. Before, staff spent over 72 hours a week making calls and sending emails that often went unread. With DialMyCalls..., they send voice and text messages to everyone in less than an hour. This saved time and made sure every volunteer got the same message. Staff morale improved, and the team could focus more on ministry work.

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The Service Companies (formerly Acrobat Outsourcing) - Hospitality - Large

Miami, USA

DialMyCalls helped The Service Companies, a large hospitality staffing provider, save hours each day by replacing manual calls and texts with instant mass messaging. Before DialMyCalls, staffing even...ts required one full-time employee just to contact staff. With DialMyCalls, they quickly reach hundreds of employees by voice or text, improving response times and freeing up staff for other tasks. The system supports multi-location operations, letting managers control access and lists for different offices. This led to faster staffing, better communication, and improved client service.

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Sentry Management - Real Estate - Large

Longwood, USA

DialMyCalls helped Sentry Management reach 1400 residents quickly, even when many lacked computers. Before, staff called over 700 households one by one. With DialMyCalls, calling time dropped by 90%.... The system sends emergency alerts and routine updates to all residents at once. The mobile app lets managers send messages during power or internet outages. Sentry Management now keeps residents informed and saves hours every week.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Concord

What is Concord?

Concord is an online contract management solution. It is designed to help companies create new contracts and keep track of existing contracts. It allows businesses to automate contract management and e-signature processes and is suitable for all types of businesses and industries, ranging from freelancers to multinational corporations.

Concord creates, signs, and file contracts, without the need of doing manual contract management ever again. It is designed to manage contract authoring, track approvals, enforce workflows and audit contracts. Users can edit contracts directly through an online interface and legally binding contracts with the system's e-signature functionality.

Concord features include template building, real-time editing, approval workflows, E-signature, renewals and deadlines, storage and retention, reporting, and integrations.

What is Concord used for?

Concord is a Contract Management Software mainly used by its customers to Acquire Customers and Scale Best Practices by Sales Document Management, Workflow Management and Collaboration .

What are the top features of Concord?

Templates, Alerts: popups & Notifications and Personalization are some of the top features of Concord.

Who uses Concord?

Concord is used by Telecommunications, Information Technology And Services and Consumer Goods among other industries.

What are Concord alternatives?

Where is Concord located?

Concord is headquartered at San Francisco, CA.
lightning

Peers used Concord for sales document management and workflow management

Concord Competitors

Concord Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.51/5 ★

Read Reviews (4)
Analytics

4.38/5 ★

Read Reviews (37)
Custom Reports

4.09/5 ★

Read Reviews (322)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.51/5 ★

Read Reviews (4)
Analytics

4.38/5 ★

Read Reviews (37)
Custom Reports

4.09/5 ★

Read Reviews (322)

Software Failure Risk Guidance

?

for Concord

Overall Risk Meter

Low Medium High

Top Failure Risks for Concord

Concord Worldwide, Inc News

Product

Concord Technologies Releases New Report on AI-Driven Interoperability ...

Concord Technologies released a report in collaboration with the American Hospital Association, highlighting how AI can enhance interoperability and operational efficiency in healthcare. The report includes a case study on WakeMed's use of Concord's AI platform to improve patient information processing, reducing manual workload and enhancing patient care.

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Product

Concord Launches Horizon AI Contract Platform

Concord has launched Horizon, an AI-first contract platform that revolutionizes contract lifecycle management by enabling conversational interaction and integrating with existing AI tools. Horizon allows stakeholders to access contract intelligence using plain language, enhancing accessibility and efficiency. The platform is available to customers starting today.

Read more →
Product

Concord's MCP Server Changes Where and How You Work With Contracts - Contract Management Software

Concord has launched Horizon's MCP server, enhancing contract management by enabling real-time AI tool integration. This innovation allows users to access live contract data, facilitating better decision-making and strategy planning without leaving their AI environments. It eliminates the need for static data exports, ensuring more accurate and dynamic contract intelligence.

Read more →
Product

Organize Your Contracts: Best Practices for Contract Management in Concord - Contract Management Software

Concord has launched its new AI-native platform, Horizon, enhancing contract management capabilities. Horizon offers features like customizable inbox views, scalable folder structures, and deadline alerts, improving organization and efficiency. The platform supports various field types for better data management and integrates seamlessly into existing workflows, ensuring contracts are easily accessible and manageable.

Read more →

Concord Worldwide, Inc Profile

Company Name

Concord Worldwide, Inc

Company Website

https://www.dialmycalls.com/

HQ Location

San Francisco, CA

Employees

51-100

Social

Linkedin

Financials

SERIES B