Onbase by Hyland Overview
This is a summary of the comprehensive capabilities and benefits of Onbase by Hyland based on over 1375 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Onbase by Hyland, DocuWare, DocStar ECM, PaperVision Enterprise, DocLink, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Onbase by Hyland is right for your needs? Our Cuspera AI engine can evaluate how Onbase by Hyland fits your specific business needs, industry, and context. Get your personalized assessment report today.
Onbase by Hyland supports business activities such as:
- Workflow Management
- Content Management
- Sales Document Management
- Helpdesk Management
- Customer Case Management
Onbase by Hyland can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Scale Best Practices, Improve Efficiency, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, Onbase by Hyland's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.
Onbase by Hyland was founded in 1991. Government Administration Vertical is its biggest customer base.
Reviews
"With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. " - LuAnn Leggett
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Onbase by Hyland.
Use Cases
Peers recommend Workflow Management , Content Management , Sales Document Management , as the business use cases that they have been most satisfied while using Onbase by Hyland.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.65/5 ★ |
"...Workflows move documents through business processes with ease and functionality that is not possible in a physical exclusive environment...." Peer review by Christopher Bunner, System Administrator, Columbus State Community College |
| Content Management |
4.93/5 ★ |
"...See how OnBase: Automates processes and manages important business content...." Enterprise Information Platform |
| content sharing |
4.46/5 ★ |
"...OnBase uses web-based sharing in its document retrieval which is extremely useful as a state agency..." Peer review by Jared Jozsa, Applications Developer | OCSA, OCWA, OCWV, State of Nebraska |
| content publishing |
3.88/5 ★ |
"...It's easy to find content you've uploaded...." Peer review by Deb W., NGO Advising Volunteer |
| searching for content |
3.42/5 ★ |
"...Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content acro......" Peer review |
| content curation |
3.29/5 ★ |
"...Reduce cost, development time and departmental siloes by rapidly creating content-enabled solutions with a low-code application development platform. ..." Enterprise Information Platform |
| Sales Document Management |
4.86/5 ★ |
"...It is preferable to keep business records and cases in order to have a sound and secure business because it is best place to handle documents capture, documents generation and also a place to keep electronic signatures...." Peer review by Caolan M, Project Manager, Marketing and Advertising |
| contract management |
4.73/5 ★ |
"...Our IT group has determined that OnBase is the most secure and efficiently managed document retention platform currently available to us and for that reason, we are currently transitioning into making it our primary method of storing all of our important documents including financial statements, tax returns, invoices, and contracts...." Peer review by Manager in Finance and Accounting |
| digital signature |
4.73/5 ★ |
"...a Highly Configurable Workflow OnBase manages e-signatures and document capture, generation, and dissemination throughout the content lifecycle from the start to the final archival and obliteration...." Peer review from Featured Customers |
| proposal & quote management |
3.97/5 ★ |
"...Currently we're implementing a new workflow for our prospecting/quoting process, where OnBase will house the documents related to that activity...." Peer review by Kendra M., Insurance |
| document sharing |
4.46/5 ★ |
"...Minimizing paper storage, making documents more secure, eliminating needless duplicate copies in other offices and securely sharing documents...." Peer review by Administrator |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.65/5 ★ |
"...Workflows move documents through business processes with ease and functionality that is not possible in a physical exclusive environment...." Peer review by Christopher Bunner, System Administrator, Columbus State Community College |
|
| Content Management |
4.93/5 ★ |
"...See how OnBase: Automates processes and manages important business content...." Enterprise Information Platform |
|
| content sharing |
4.93/5 ★ |
| content publishing |
4.93/5 ★ |
| searching for content |
4.93/5 ★ |
| content curation |
4.93/5 ★ |
| Sales Document Management |
4.86/5 ★ |
"...It is preferable to keep business records and cases in order to have a sound and secure business because it is best place to handle documents capture, documents generation and also a place to keep electronic signatures...." Peer review by Caolan M, Project Manager, Marketing and Advertising |
|
| contract management |
4.86/5 ★ |
| digital signature |
4.86/5 ★ |
| proposal & quote management |
4.86/5 ★ |
| document sharing |
4.86/5 ★ |
26+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1375 insights from peers and experts to help you assess how these Onbase by Hyland use cases fit your Content Management Systems needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
|
OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. Testimonial By Matt McLaughlin |
|
OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
LuAnn Leggett Deputy Administrator Clerk Village of DeForest |
With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
|
Matt McLaughlin System Coordinator Priority Health |
OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. Testimonial By Matt McLaughlin |
|
Amy Roberts Document Control manager G.A. West |
OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study UFP IndustriesRead More |
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Case Study Priority HealthRead More |
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Case Study G.A. WestRead More |
Frequently Asked Questions(FAQ)
for Onbase by Hyland
What is Onbase by Hyland?
What is Onbase by Hyland used for?
What are the top features of Onbase by Hyland?
Who uses Onbase by Hyland?
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Popular Business Setting
for Onbase by Hyland
Top Industries
- Government Administration
- Transportation/Trucking/Railroad
- Manufacturing
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Peers used Onbase by Hyland to Acquire customers and Enhance customer relationships
Onbase by Hyland Alternatives
Peer and Expert Opinion on Features
for Onbase by Hyland
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (65) |
| Personalization | Read Reviews (18) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Dashboard | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (65) |
| Personalization | Read Reviews (18) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Dashboard | Read Reviews (7) |
IT and Other Capabilities
for Onbase by Hyland
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (144) |
| Data Import | Read Reviews (236) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (144) |
| Data Import | Read Reviews (236) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (163) |
| Email Support | Read Reviews (13) |
| Chat Support | Read Reviews (13) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (163) |
| Email Support | Read Reviews (13) |
| Chat Support | Read Reviews (13) |
| Phone Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (118) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (118) |
Software Failure Risk Guidance
?for Onbase by Hyland
Overall Risk Meter
Top Failure Risks for Onbase by Hyland
Vendor Profile Details
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A
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