Onbase by Hyland Overview
OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.
Use Cases
Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Onbase by Hyland.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Onbase by Hyland.
Onbase by Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Onbase by Hyland works with different mediums / channels such as Phone Calls.
Onbase by Hyland's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Onbase by Hyland support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Onbase by Hyland analytics capabilities include Analytics, and Custom Reports.
Reviews
"With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase." - LuAnn Leggett
Onbase by Hyland, Strapi, AgilityCMS, Docsvault, Wordable, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Onbase by Hyland
Top Industries
- Government Administration
- Transportation/Trucking/Railroad
- Manufacturing
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Onbase by Hyland is popular in Government Administration, Transportation/Trucking/Railroad, and Manufacturing and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Onbase by Hyland Use Cases
How efficiently Does Onbase by Hyland manage your Workflow Management?
How efficiently Does Onbase by Hyland manage your Content Management?
How does Onbase by Hyland facilitate Sales Document Management?
How does Onbase by Hyland facilitate Helpdesk Management?
How can Onbase by Hyland optimize your Customer Case Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
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OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
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OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. Testimonial By Matt McLaughlin |
CUSTOMERS | TESTIMONIALS |
---|---|
LuAnn Leggett Deputy Administrator Clerk Village of DeForest |
With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
Amy Roberts Document Control manager G.A. West |
OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
Matt McLaughlin System Coordinator Priority Health |
OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. Testimonial By Matt McLaughlin |
Case Studies
CASE STUDY ASEFA
CASE STUDY University of Notre Dame
CASE STUDY BBVA
CASE STUDY Caixa Andorrana de la Seguridad Social (CASS)
CASE STUDY Toyota Financial Services
CASE STUDY Virginia Department of Motor Vehicles (DMV)
Video
Hyland OnBase Workflow Automation

Frequently Asked Questions(FAQ)
for Onbase by Hyland
What is Onbase by Hyland?
Onbase by Hyland is a single enterprise content management software designed to provide a centralized and secure location for critical business content. it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. It helps to increase productivity, deliver excellent customer service and reduce risk across entire enterprise
The key features of OnBase include management of enterprise content, file sync and share, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more.
OnBase centralizes important business content in one secure location and then delivers relevant information to the user when they need it, wherever they are. OnBase solutions can include mobile access, integrate with user applications and be deployed in the cloud- all on a secure platform.
What is Onbase by Hyland used for?
What are the top features of Onbase by Hyland?
Who uses Onbase by Hyland?
What are Onbase by Hyland alternatives?
Where is Onbase by Hyland located?
Onbase by Hyland Competitors
Onbase by Hyland Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
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Analytics | Read Reviews (15) |
Custom Reports | Read Reviews (118) |
CAPABILITIES | RATINGS AND REVIEWS |
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Analytics | Read Reviews (15) |
Custom Reports | Read Reviews (118) |
Software Failure Risk Guidance
?for Onbase by Hyland
Overall Risk Meter
Top Failure Risks for Onbase by Hyland
Hyland Software, Inc News
Hyland unveils Enterprise Context Engine and Enterprise Agent Mesh, enabling ubiquitous intelligence and automation across the enterprise | Hyland
Hyland has launched the Enterprise Context Engine and Enterprise Agent Mesh, pioneering AI-driven solutions for enhanced enterprise intelligence and automation. These tools integrate with systems like ERP and CRM, enabling intelligent decision-making across industries such as healthcare and banking. The innovations aim to automate routine tasks while enhancing human-AI collaboration.
Hyland signs strategic collaboration agreement with AWS to accelerate innovation at scale around AI and unstructured data | Hyland
Hyland has signed a strategic collaboration agreement with Amazon Web Services (AWS) to enhance its Content Innovation Cloud. This partnership focuses on integrating AI and cloud-native services to improve unstructured data management across industries. The collaboration aims to accelerate go-to-market strategies, co-develop innovations, and provide advanced data management solutions, particularly for regulated sectors like healthcare and finance.
Hyland unveils Content Federation: AI-driven Content Cloud
Hyland has launched the Content Federation Service (CFS) as part of its Content Innovation Cloud, enabling seamless AI-driven integration across various content repositories like Hyland OnBase and Microsoft SharePoint 365 Online. This service enhances content management by allowing organizations to access and manage both structured and unstructured data without costly migrations, using AI and automation for insights. Key features include secure connectivity, expanded automation, and governance-aligned access control.
Hyland reveals the industrys first and most-advanced open source repository with availability of its enterprise-scalable, AI-ready Content Innovation Cloud Repository | Hyland
Hyland has announced plans to open source its AI-ready Cloud Content Repository, a cloud-native platform combining Alfresco and Nuxeo technologies. This repository, part of Hyland's Content Innovation Cloud, offers massive scalability and AI-enhanced features like semantic indexing and search. It supports flexible integration and modernization, promoting transparency and community-driven development.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A